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  • 1.20
    December 19, 2014
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    December 19, 2014

    www.singlehop.com

    Allways Down and hidden charge for customer tickets!

    My website had 11 hours and 53 mins downtime on December 2014 So I decide to change my hosting company and move all my servers. When it comes to moving servers their customer support ask me to pay a ransom of $504 for the premium tickets. I never sent them premium tickets they were just normal support, later they said there might be some CSS error so I didnt saw the checkbox which is pre-selected for premium support! I believe the reason they choose to get $504 was some kind of revenge as I had a verbal fight with them because their sites shows 504 internal error alot to me and some how it was a reference to that verbal fight any way I moved all my servers out there... I suggest you guys to stay away from these horrible people.

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