Site5

Any one help me to recover my account in site5 3 days before they blocked me to access my datas my sites are also down, if i ask anything in live chat they simply saying wait for ticket reply in ticket, 2 days before they said DDOS attacked my account you have to wait for the attack subsided in ticket, but they didn't notify me before block my sites and access, even though i installed their suggested sucuri malware and also i installed sucuri firewall for my domain but still they said this, my accounts are attacked, after that in today live chat they told if u upgrade to VPS5 site will back in few hrs already i paid 1200$ for one year renew VPS4 plan now they asked me to update to VPS5 extra 400-500$ i paid and upgraded after few hrs another chat guy told this plan bandwidth exceed ur bandwidth usage upgrade the latest plan VPS8 for that u have to pay us 1444$ even i paid that too but still sites also not opening and not allowing me to access my datas till now no response in ticket totally i paid 3500$. Note: 2nd time payment i didn't approve the payment from my side they said automatic paypal payment its deducted automatically.i noticed billing department working rapidly till i cant access my sites and my datas am loosing all my business and my clients kindly some one help me to recover my sites