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  • 2,20
    April 10, 2020
    • User-friendliness
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    April 10, 2020

    siteground.com

    Bad Hosting Services

    3 to 4 days for customer services to "get back to me on my hacked site. No way to speak with anyone while I loose my ranking in Google $$$. Non-responsive, unaware of security issues within its own hosted sites. Anything good about their services?

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    • Hello Juan, We apologize for the inconvenience. What you consider a hacking attempt on your account has become not only a security issue but also an ownership case for us. As you have no access to the account at the moment, we have to first go through a verification process before we could assist you further. We take ownership cases very seriously and investigate them thoroughly. Your case is now being reviewed by our Compliance team who should contact you today in order to resolve the case. Regards, The SiteGround Team

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