2.20/5 SiteGround review by Juan Santana

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Juan Santana

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2,20
April 10, 2020
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April 10, 2020
siteground.com

Bad Hosting Services

3 to 4 days for customer services to "get back to me on my hacked site. No way to speak with anyone while I loose my ranking in Google $$$. Non-responsive, unaware of security issues within its own hosted sites. Anything good about their services?
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- SiteGround
  Alexandria, VA, United States siteground.com
  April 13, 2020
  
  Hello Juan, We apologize for the inconvenience. What you consider a hacking attempt on your account has become not only a security issue but also an ownership case for us. As you have no access to the account at the moment, we have to first go through a verification process before we could assist you further. We take ownership cases very seriously and investigate them thoroughly. Your case is now being reviewed by our Compliance team who should contact you today in order to resolve the case. Regards, The SiteGround Team

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