SiteGround

I began my question to talk to Supervisor or Manager but no one didn't want to attend me. No supervisor as it said, no solution to my complaint and no customer service solution. very bad customer service as I was hanged up by sale representative Ms. Toni during conversation with her. How terrible and unacceptable service of Siteground!

I just moved my hosting from Hostgator to SiteGround and so far I have never seen such an excellent customer service ever! SiteGround claims to offer superior and best customer support in the whole web hosting industry. They are literally fast and customer support as per their claim. I've never faced any downtime from the last 11 months. Almost 100% uptime recorded. When it comes to loading speed and uptime, Siteground looks flawless. SiteGround is immensely better than my previous web host, Hostgator. Its Customer support is just awesome, Especially the chat support is good. I found one drawback, their renewal cost is very high.

SiteGround failed get my domain transferred and I had to revert to my previous hosting service and pay them what SiteGround couldn’t do. SiteGround refused to refund my domain registration fees even though the did nothing. No site transfer! No domain registration! Plus, they failed to configure my email accounts correctly. After 3 separate attempts to troubleshoot email issues, I was left with an excuse that my email client was broken and I’d have to take it up with MacMail. Seriously?!? I’ve successfully set up several email accounts with Mac before this. IMAP or POP3 doesn’t matter. SiteGround suggested webmail would be an adequate solution. SERIOUSLY?!? I want to use Mail because it is integrated with apps on my laptop, iPad and iPhone. I don’t want to use a second rate web browser to access my email!!! That’s not a solution at all! I requested full refund for my prepaid hosting services and a transcript of my last chat, As of now, I still haven’t received confirmation for either. FRAUD!!!

Thanks George T for getting my staging domain Wordpress site back up within 30 seconds!

We're using SiteGround hosting for the last many months & really impressed with the quality and performance it delivers. The websites load faster than our previous hosting with a high rate of uptime. SG's customer support is awesome and they will answer all queries or resolve complaints within a few minutes.

You guys offer the best customer service

So far I have been impressed with the support assistance at Siteground. Mladen has definitely met and exceeded my expectations. THANK YOU.

I moved some of domains here from GoDaddy after doing some extensive reviews of performance; I am not convinced that there is really much difference between the two. Also, pricing can be higher than GoDaddy in some cases and they do not offer NodeJS options on any service other than an expensive dedicated server. I am starting to now explore AWS as an option.

Thank you for great support!

The most helpful, solid hosts around!

I am a WP beginner, and SiteGround has provided amazing support. I've had a variety of unusual issues pop up in moving two websites to SiteGround, and they have been extremely helpful. They never made me feel small, or stupid. I appreciate so much their patience, and attention to my questions. MANY thanks to the SiteGround Support team.

Every time i contacted the support got an answer between a minute, and always successfully resolved my issues . I've changed 2 hostings, SIteground is the best so far. Really recommend to anyone who is either starting or planning to switch to siteground.

Again Teodora very efficient and very kind. I would like to leave for granted that she was our sales representative and that she helped us to decide to transfer our website (https://technosupplies.us)

I love Siteground. Their tech support is above and beyond any help I have received before. The tech support experience just makes me happy because they are wonderful people to work with. I do not post to review sites usually, but damn Sitegrounds tech support is just that good, I feel obliged to.

I've been using Siteground for a few years now to host my website. I'm not a website developer so having a provider with an excellent service is really a priority for me. My previous website provider was cheap but my site was slow and there was no service. I would recommend Siteground to both novices and developers.

Siteground consistently exceeds my expectations on support and quality of services. Thanks for all your help!

I can not recommend SiteGround highly enough. I have tried (literally) 4 other hosts and will never again venture away from SiteGround. Their tech support is remarkable, which makes the whole experience 10 star. Use SiteGround and don't look back!

Very quick turn-around time and friendly service! I don't feel bad when I need to ask for assistance as they are always so friendly and efficient!

Kontantin was excellent !! The help was A+ perfect Thank you so much !

Loved how professional, to the point, and technical the technician was able to identify my issue quickly and give advice. As an advanced user, I appreciated the advanced support. No "Have you tried this/that/etc." Just advanced technical answers to solve my problem quickly.

Best host, best tech support, excellent value for the price. Can't say enough good things about this company!

SiteGround is a great host and the best part is its Tech support.

I find myself constantly shocked at how easy to do things it is with Siteground and how good their technical support are. Very slick.

fast, knowledgable, fun, and right to the point, with clear information on request.

Well what can i said about siteground you guys are awesome always there no bad or wrong answers i am very pleased with your company well mi company i feel comfortable all the time I know some one is always there, and that makes it owrt it what ever we have to paid Martin.M is just awesome customer service thank you guys have a wonderfull weekend and love you guys