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  • 1,20
    February 22, 2018
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    February 22, 2018

    Stay FAR away

    I've had my website for 20 years. I've had startlogic host for over 12. NO MORE. It's all gone steadily downhill for years. "Support" is a joke, as you'll be placed in chat with outsourced lackeys with no authority to do anything. You then wait DAYS for website issues to be resolved, as the lackeys forward the issues to someone more qualified. Or in my case, the issue does NOT get resolved. In my case, they admitted a erronous website block on their end, but claimed once something was blocked they had no mechanism to unblock it. They then had he nerve to tell me to instead go to my ISP, and force my ISP to change my home IP address! HORRID service when they themselves admit hey caused the issue, but can't fix it, and force you to rely on others to try to clean up their mess. Goodbye Startlogic, you will NOT be missed.

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