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I've used Startlogic for over 2 years & never once had a positive support experience. Even what they termed as a small glitch where spacers were built up on my site could not be corrected by them. My mobile site I paid extra for was extremely sub par. I had several useless aupport experiencesduring my time with them. I changed my domain renewal from automatic to manual, then they changed it back. I changed it to manual again, called them Feb 18th & told them I'm canceling, & May 3rd, they took the renewal money from my account anyway! Now I have to wait while they submit a refund request for money they illegally took! Thankfully my bank had my back after Startlogic put me in negative. They have an inferior product, service, & the best advice that I can give anyone is RUN.....run far from Startlogic & save yourself the stress!
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