SuperGreen

When I joined, they were great. Cheap, responsive and with an uptime good enough for me to have no complaints. Now, my sites are down for extended periods every day. And support have told me they're working on this, and it will be fixed in "early 2013". I'm writing this in April 2012. Avoid at all costs.

I have been using supergreen personally and for a large number of my webdesign clients for 3years. Recently they were merged with JustHost and all I can say is STAY AWAY. Every couple of weeks or so their servers crash which means I have all my clients on the phone.... tech support is no help at all - sometime over a week to respond to emails... live chat can never give a straight answer. They don;t have a complaints department to resolve issues and so I am left with the only option to take them to court for lost earnings....at least it has given me the motivation to set-up my own green servers to host my clients.

I am a professional webmaster. I work for Costa Rica and my Real Estate Client was very happy to prove his customers he is greenhosted... But it appears it isn't anymore... the green badges don't work anymore... I asked the chat assistance and Oh My !!!! The only thing they were able to tell me is : AJ: [4:04:00 PM] I apologize, but we do not provide support for this issue. We provide support for your hosting environment only and we recommend looking at your program's support forums, documentation, or consulting a web developer for further assistance. [4:23:53 PM] Your site is up, the server is up. But we do not support coding, programming or scripting of any kind "coding, programming or scripting of any kind" ???? The script comes from SUPERGREEN and the indicated page is "NOT FOUND" So i will post a new comment If they still are green OR if they cheat pretending they are green... Today i say : DON'T GO WITH SUPERGREEN !!!!!

I had been very happy with SuperGreenHosting throughout 2011 until JustHost took over. The SuperGreenHosting customer support guys were a pleasure to deal with, they would go the extra mile for you, and deal with any tasks very promptly and 100% professionally. I experienced no problems whatsoever with their hosting of my site, 100% up-time etc, all great. I also particularly valued the company's green hosting policy and the green badges they provided to show my web visitors that my website was a certified green site. This all changed when JustHost took over. Although they claim that they are continuing the green policies previously created by SGH on their new company website, a rude and off-hand customer support person informed me in December that this was not so. Today I was surprised to get a call from my bank about an attempt to withdraw a payment from my account by SGH/JustHost which was higher than I would expect for my yearly renewal based on what I paid last year. I have now sent my termination notice to JustHost and moved to a new web hosting provider with good green credentials and great guys at Customer Support from what I can make out from my interactions with them today.

I have been using SuperGreen Hosting for nearly 2 yrs and even own two accounts with them. Everything was good up until they started switching their customers to JustHost. JustHost now operates the hosting and that's why some of you are seeing tech support emails from JustHost. Countless issues in cpanel. Many times, I cannot even log into cpanel now. Techsupport is very slow and never tells you what the problems are. Sometimes they will just pass the buck to their billing department for tech issues??? And I've been waiting for nearly 5 days now between correspondances. My god.....