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  • 2.13
    September 17, 2011
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    September 17, 2011

    Avoid these scam artists

    I had a hosting package with Supergreen. During the first year I paid about £3/month then the second year as expected the price increased to ~£6, in the third year the price then went up further 60% without any warning. I was unhappy and decided to move to a new host. However I left things a little bit late and so decided I would accept the new charge and use them for another year. When I went to make the payment their system had some sort of technical problem and didn't accept my payment, redirecting me to a blank screen. As my domain was about to expire I moved it off their server to a new host so as not to lose it. Then that night at 4am Supergreen processed my payment (8hours late). I called in the morning to get them to reverse the payment but had to make numerous calls to them to accept the problem as on their side and to reverse the payment - basically I had to threaten them with the small claims court to get them to do so. Finally I was refunded 80% of my payment - tossers!!

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