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  • 4,60
    November 04, 2019
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    November 04, 2019

    www.ultrawebhosting.com

    Great customer service

    I was a customer of Ultra Web Hosting (or Ultra Website Hosting, as it was called back then) from 2012 to 2019, on the Ultra Unlimited plan. The staff were always very quick to respond whenever I wanted help with something. Response time for support tickets could be measured in minutes, not hours or days. The pricing was very good, and even when prices rose later on, my prices stayed the same, as I was an existing customer; not that the new prices were high, either. I do not have anything negative to say about the service I have received. Shell access, good UI, SSL certificates for each site, and domain name, all of which is amazing value for what I paid. In the end, I no longer needed hosting, so I closed my account today, but if I ever do again, or if I were to recommend a provider for shared hosting, Ultra Web Hosting would be on the top of the list.

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