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We have used Vivotech for roughly 3 years and have no vested interest in Viviotech. Previously, we used two other hosting companies. With the first one, we were down constantly for literally a day at a time. We moved to a very expensive, reputable hosting company. They were better. But, we were hacked twice. TWICE!! That was despite all antivirus/anti-malware prevention provided. So, we moved to Viviotech.
We have had both Windows and Linux servers. With the Sophos security system and UTM, we have never had a breach. We have interacted with the owners, sales and support. Every person has been outstanding at their positions and friendly. The biggest area of interaction for us is with Managed Support. 99.999% of the time it has nothing to do with a server issue. Instead, we have a question about how to do something on the server or using software on the server. Without exception, any question or issue has been answered or dealt with quickly. Managed Support is nothing less than outstanding!
On pricing, I have no idea what the two complainers experienced. But, our experience on pricing has been nothing less than stellar. Get this...on more than one occasion, Vivio Sales has made suggestion to us about how we can cut costs. Seriously! I can say with absolute confidence that Vivio has their customer’s best interest at heart and would never...NEVER...rip anyone off. Again, quite the opposite. They have actually looked for ways to save us money. If you are looking for an outstanding hosting company, Viviotech is very competitively priced, has outstanding support and are friendly folks to deal with.
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