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BEWARE : misleading Money Back Guarantee
I signed up because of the price.
I finally decided to use 30 day money back
guarantee because I did not need a hosting
service anymore - I had not even logged in or
uploaded anything after my account was created.
I asked to cancel my account and got offered to
extend the money back guarantee to 60 days.
I took the opportunity to keep their services
just in case and cancel them later, which I did,
within the 60 day period, by filling in the
cancellation form. They terminated my account
but when I asked about the money back guarantee,
they responded that they didn't know I wanted it
to be extended, and that it had not been
extended - consequently, no money back. Just
like that. I paid for 4 years of service and I
get nothing - not even the opportunity to use
the service I paid for, since my account was
I give them the minimum score in every category
- since I paid the full price and I get no
service at all, it sounds fair to me.
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