XLHost

They have got some thiefs hired at there support team. My server is down since a week. They have charged some $ 35 late fee for not paying after day and shut my services. I had made a payment a day after the payment date This has been done without any intimation mail. since then it has been down and i am contacting them from a week but in vain.

Do Not Bother! I had been comparing companies who offer dedicated servers, usually asking questions via live chat which brings me to this review. I would say this was my worst experience I have ever had with anyone via live chat. What a rude, abrupt, despicable person "Amanda" via live chat! I started to ask questions about their dedicated servers, when I thought.. hmm I better check to see if this is a real person.... Asking the question "Just checking if you are here" and all went down hill... Amanda: I did great you Amanda: Why would you question if I was here after I have greeted you That's how it started... To me, if you cared about customers... why question them back like that? Every other person via live chat has responded with "Yes I'm here".

I didn't have any hosting with them, but they are resellers for medafire (u can find it in the services section) I ordered bronze plan for a year, i paid the mony 45 GB and confirmation email (can be seen at the end of my comment) date is 17/8/2011 today is 24/8/2011 and my plan is still "Pending" I opened a ticket asking why its taking so long, got no answer I opened another ticket asking for a refund, no answer finally I contacted mediafire and moneybookers (which I used for making the payment) and waiting for any of them to take action =================== Subject: Invoice Payment Confirmation Dear ***** This is a payment receipt for Invoice 70434 sent on 17/08/2011 Due Date: 17/08/2011 Amount Paid: £44.99 GBP You may review your invoice history at any time by logging in to your client area. Note: This email will serve as an official receipt for this payment. Regards XL Hosting

being a customer for three years now, I thought that it's time for me to give some feedback on those behind xlhost dedicated hosting services. currently, I own 3 servers hosted at xlhost. I have to say that the current setup in terms of price, variety of OSs and service are things to talk about! I do recommend them for hosting professionals who need to combine their knowledge with xlhosts offerings. that was my case and am satisfied since I started using their services.