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  • 2.60
    September 06, 2015
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    September 06, 2015

    www.xlhost.com

    Very Poor customer service Live Chat with Amanda!

    Do Not Bother! I had been comparing companies who offer dedicated servers, usually asking questions via live chat which brings me to this review. I would say this was my worst experience I have ever had with anyone via live chat. What a rude, abrupt, despicable person "Amanda" via live chat! I started to ask questions about their dedicated servers, when I thought.. hmm I better check to see if this is a real person.... Asking the question "Just checking if you are here" and all went down hill... Amanda: I did great you Amanda: Why would you question if I was here after I have greeted you That's how it started... To me, if you cared about customers... why question them back like that? Every other person via live chat has responded with "Yes I'm here".

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