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Beware cross-checked sales!
by : Thomas Cool ⋅ From : ⋅ Date : January 14, 2017 ⋅ Recommend : No
Avoid this shoddy business, but if you do use them, watch out for their cross-check sales for services such as SiteLock and Domain Club. They'll slam yu for services that you don't want, and then tell you its their "Corporate policy" not to refund.
Technical Support Kudos
by : Mary MacIlvain ⋅ From : Connecticut, USA ⋅ Date : January 14, 2017 ⋅ Recommend : Yes
I was having a problem with my Plugins that I was trying to fix myself and then couldn't even log in to my site even with a password reset. I entered a support ticket at 8pm New Year's Eve and I got a response back at 11:45pm that fixed my problems, just before the countdown to the New Year at Times Square. I was both impressed and grateful to get support like this on a holiday. Awesome!
Dreamhost went downhill FAST...
by : Frank Marino ⋅ From : New York ⋅ Date : January 14, 2017 ⋅ Recommend : No
We used Dreamhost in the past for hosting and had serious problems with their e-mail servers always having problems. We lost tons of e-mails and a lot of income. We had multiple websites hosted which were down daily. We have many domains still at Dreamhost which I truly regret. They have now started playing games with Domain Locking. We would Unlock a domain to transfer it out and the domain transfer would fail. After we would go back to check our account and the domain would mysteriously be locked again. Their customer service CHAT is extremely SLOW. They don't even provide a PHONE NUMBER to call for support almost like they are hiding behind their CHAT and Ticket system to avoid talking to anyone. This company CANNOT be relied on for good service.
was a good hosting but from three months is down almost all the time, the customer support don't give a shit on you
by : unsatisfied user ⋅ From : ⋅ Date : January 14, 2017 ⋅ Recommend : No
It is down almost all the time. Not recommended! was a good hosting but from three months is down almost all the time, shit customer support
Simply Stupified by Site5
by : Sarah Lowes ⋅ From : London, UK ⋅ Date : January 14, 2017 ⋅ Recommend : No
Things are fine until you need Tech Support, wait times horrendous, my site has been down for over 40 hours. After a dozen or more live support chat's and numerous support tickets being issued - my site is still dead. The cost???? Lost credibility, lost clients.........the list goes on. Who cares? Site5 don't.
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