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Aplus Reviews

About

  • Money Back Guarantee
  • 24/7 US based support
  • Free Domains with new accounts
  • Fax to email service

Aplus has been on the market for many years offering business type hosting to its clients. With 99.9% uptime and money back guarantee Aplus stands behind quality of its services.

Shared

  • 200 GB storage
  • 2000 GB transfer
  • 10 hosted domains
  • 100 Business-class Emails
  • 2 free domains

Aplus targets business sector with its shared hosting plans. Get online easily and affordably with do-it-yourself website plans by Aplus. All plans include easy-to-use site creation tools to design and manage your own website. For advanced users, Aplus offers powerful database and FTP features.

Historical Rating
Years Months
Overall Reviews & Ratings
User-friendliness
Price
Reliability & Uptime
Software
Tech support
Average Rating

5 Stars (0)

4 Stars (1)

3 Stars (1)

2 Stars (2)

1 Stars (4)

N/A (0)

Total reviews : 8
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site
http://www.aplus.net
Historical Rating
Years Months
Overall Reviews & Ratings
User-friendliness
Price
Reliability & Uptime
Software
Tech support
Average Rating

5 Stars (0)

4 Stars (1)

3 Stars (1)

2 Stars (2)

1 Stars (4)

N/A (0)

Total reviews : 8
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • Money Back Guarantee
  • 24/7 US based support
  • Free Domains with new accounts
  • Fax to email service

Aplus has been on the market for many years offering business type hosting to its clients. With 99.9% uptime and money back guarantee Aplus stands behind quality of its services.

Shared

  • 200 GB storage
  • 2000 GB transfer
  • 10 hosted domains
  • 100 Business-class Emails
  • 2 free domains

Aplus targets business sector with its shared hosting plans. Get online easily and affordably with do-it-yourself website plans by Aplus. All plans include easy-to-use site creation tools to design and manage your own website. For advanced users, Aplus offers powerful database and FTP features.

  • Money Back Guarantee
  • 24/7 US based support
  • Free Domains with new accounts
  • Fax to email service

Aplus has been on the market for many years offering business type hosting to its clients. With 99.9% uptime and money back guarantee Aplus stands behind quality of its services.

  • 200 GB storage
  • 2000 GB transfer
  • 10 hosted domains
  • 100 Business-class Emails
  • 2 free domains

Aplus targets business sector with its shared hosting plans. Get online easily and affordably with do-it-yourself website plans by Aplus. All plans include easy-to-use site creation tools to design and manage your own website. For advanced users, Aplus offers powerful database and FTP features.

Historical Rating
Years Months
Overall Reviews & Ratings
User-friendliness
Price
Reliability & Uptime
Software
Tech support
Average Rating

5 Stars (0)

4 Stars (1)

3 Stars (1)

2 Stars (2)

1 Stars (4)

N/A (0)

Total reviews : 8
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

8
Do NOT Signup

I have been a customer of Aplus since they were JUST Aplus and they have been amazing the customer service and the service it self. All of that has ended when they Merged, got bought out or whatever you want to call it with Delux... Customer service is mostly rude and they don't respond in a timely manner. They will charge you for services you cancel and will not refund your money. The entire portal is flawed and has many bugs, for example you let a domain expire or deselect it so it does not renew they will still go ahead and charge you for it. Most of the things you want to change you have to call or write to them, and ask to do it for you. I would not recommend their hosting to anyone and please do your self a favor and STAY AWAY. When you call customer service the people are usually nice but follow a script and it feels like you are talking to a machine.

Rating : 2.6 ⋅ Date : ⋅ Recommend : No

  • User-friendliness
  • Price
  • Reliability & Uptime
  • Software
  • Tech support
0 of 0 people found this helpful
  • User-friendliness
  • Price
  • Reliability & Uptime
  • Software
  • Tech support
0 of 0 people found this helpful
Do NOT Signup

I have been a customer of Aplus since they were JUST Aplus and they have been amazing the customer service and the service it self. All of that has ended when they Merged, got bought out or whatever you want to call it with Delux... Customer service is mostly rude and they don't respond in a timely manner. They will charge you for services you cancel and will not refund your money. The entire portal is flawed and has many bugs, for example you let a domain expire or deselect it so it does not renew they will still go ahead and charge you for it. Most of the things you want to change you have to call or write to them, and ask to do it for you. I would not recommend their hosting to anyone and please do your self a favor and STAY AWAY. When you call customer service the people are usually nice but follow a script and it feels like you are talking to a machine.

Rating : 2.6 ⋅ Date : ⋅ Recommend : No

No file permissions!, bad CS and TS, billing issues

I didn't repeat issues others already expressed...but certainly experienced them and lots more. What they don't tell is file permissions for shared hosting DON'T work--read an aplus support email explaining it...those that use the service, try accessing a file with non-public permissions (eg. owner only access) from a browser to verify for yourself. They wanted to keep the permissions issue quiet cause they say they cannot fix it, but as a user I'm not inclined to agree. And accounting/billing, expect difficulties, especially cancelling...like how to cancel...you only learn you have to follow an undisclosed process after you find they are still deducting automated payments (cause they claim they did not receive proper notice of cancellation). seriously, cannot imagine a logical reason to use or stay with deluxe/aplus, not that many of the others are any better, but there are three that don't cost two arms and a leg, and offer quality. Got out as soon as possible...but not soon enough

Rating : 1.3 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
2 of 2 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
2 of 2 people found this helpful
No file permissions!, bad CS and TS, billing issues

I didn't repeat issues others already expressed...but certainly experienced them and lots more. What they don't tell is file permissions for shared hosting DON'T work--read an aplus support email explaining it...those that use the service, try accessing a file with non-public permissions (eg. owner only access) from a browser to verify for yourself. They wanted to keep the permissions issue quiet cause they say they cannot fix it, but as a user I'm not inclined to agree. And accounting/billing, expect difficulties, especially cancelling...like how to cancel...you only learn you have to follow an undisclosed process after you find they are still deducting automated payments (cause they claim they did not receive proper notice of cancellation). seriously, cannot imagine a logical reason to use or stay with deluxe/aplus, not that many of the others are any better, but there are three that don't cost two arms and a leg, and offer quality. Got out as soon as possible...but not soon enough

Rating : 1.3 ⋅ Date : ⋅ Recommend : No

Aplus has been great!

I have been using Aplus for well over 6 years and I have never had any major problems or complaints about their service or support. I have mulitiple websites hosted with them and have not experienced any down time with any of them. I had one minor issue trying to upload my newest website where I could not upload no matter what I did, but after contacting customer service and explaining the problem to them, they looked into it while we were still on the phone and told us that the problem was their mistake and they had it fixed in less than an hour and I had my site up and running with no more problems. They have never been rude and have always been extremely helpful.

Rating : 4.4 ⋅ Date : ⋅ Recommend : Yes

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 3 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 3 people found this helpful
Aplus has been great!

I have been using Aplus for well over 6 years and I have never had any major problems or complaints about their service or support. I have mulitiple websites hosted with them and have not experienced any down time with any of them. I had one minor issue trying to upload my newest website where I could not upload no matter what I did, but after contacting customer service and explaining the problem to them, they looked into it while we were still on the phone and told us that the problem was their mistake and they had it fixed in less than an hour and I had my site up and running with no more problems. They have never been rude and have always been extremely helpful.

Rating : 4.4 ⋅ Date : ⋅ Recommend : Yes

Run as fast as you

IT IS A COMPLETE JOKE THEY CONSIDER THEMSELVES A SERVICE!!! You pay for a headache!!!!! The FTP site never works. Email is always taking forever to do anything and most of the time does not work. I have been a customer well over two years (AGAINST MY WILL) and finally they allowed me access to the files I needed after ONE YEAR to move!!!! Yes they are that bad!!! If I did not need the files I would have left long ago.

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
3 of 4 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
3 of 4 people found this helpful
Run as fast as you

IT IS A COMPLETE JOKE THEY CONSIDER THEMSELVES A SERVICE!!! You pay for a headache!!!!! The FTP site never works. Email is always taking forever to do anything and most of the time does not work. I have been a customer well over two years (AGAINST MY WILL) and finally they allowed me access to the files I needed after ONE YEAR to move!!!! Yes they are that bad!!! If I did not need the files I would have left long ago.

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

More Like Web Pirates

I have contacted Aplus a number of times about issues with my email and my site, which keep crashing periodically, to the extent that it has hurt my search engine rankings and has reduced my web traffic significantly. Aplus has a "no refund" policy, meaning that no matter how bad they screw up, if you leave, you simply lose your money. Their tier-1 tech support absolutely sucks; I showed them what the problem was and how to reproduce the issue, and they simply say they cannot help me. My site was actually down for four days, to the degree that my site went completely off the radar! Aplus should not even be allowed to do business. They should be shut down because their entire business is a sham. My emails bounce nearly every day. After begging them to fix my site, I am finally moving to another host that can guarantee speed, up time and give me my money back if they screw up.

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
3 of 4 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
3 of 4 people found this helpful
More Like Web Pirates

I have contacted Aplus a number of times about issues with my email and my site, which keep crashing periodically, to the extent that it has hurt my search engine rankings and has reduced my web traffic significantly. Aplus has a "no refund" policy, meaning that no matter how bad they screw up, if you leave, you simply lose your money. Their tier-1 tech support absolutely sucks; I showed them what the problem was and how to reproduce the issue, and they simply say they cannot help me. My site was actually down for four days, to the degree that my site went completely off the radar! Aplus should not even be allowed to do business. They should be shut down because their entire business is a sham. My emails bounce nearly every day. After begging them to fix my site, I am finally moving to another host that can guarantee speed, up time and give me my money back if they screw up.

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

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