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Bits of Cream Reviews

About

  • No overselling our servers.
  • Affordable prices
  • Over 70 different one click install applications
  • Free Domain
  • Free CDN (Cloudflare)
  • Unmatched Website Security
  • Round the clock Support

Bits of Cream is a privately owned and operated company aimed at customer satisfaction. They offer shared hosting, business hosting, reseller hosting and dedicated servers. Their hosting packages features over 70 popular applications like Wordpress, Magento, Joomla and many more. They also offer other services like Web Design, Logo Design, Website Maintenance, SSL Certificates, Email Marketing, Ecommerce Solutions and other new services.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (6)

4 Stars (0)

3 Stars (0)

2 Stars (2)

1 Stars (5)

N/A (0)

Total reviews : 13
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
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http://bitsofcream.com
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (6)

4 Stars (0)

3 Stars (0)

2 Stars (2)

1 Stars (5)

N/A (0)

Total reviews : 13
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • No overselling our servers.
  • Affordable prices
  • Over 70 different one click install applications
  • Free Domain
  • Free CDN (Cloudflare)
  • Unmatched Website Security
  • Round the clock Support

Bits of Cream is a privately owned and operated company aimed at customer satisfaction. They offer shared hosting, business hosting, reseller hosting and dedicated servers. Their hosting packages features over 70 popular applications like Wordpress, Magento, Joomla and many more. They also offer other services like Web Design, Logo Design, Website Maintenance, SSL Certificates, Email Marketing, Ecommerce Solutions and other new services.

  • No overselling our servers.
  • Affordable prices
  • Over 70 different one click install applications
  • Free Domain
  • Free CDN (Cloudflare)
  • Unmatched Website Security
  • Round the clock Support

Bits of Cream is a privately owned and operated company aimed at customer satisfaction. They offer shared hosting, business hosting, reseller hosting and dedicated servers. Their hosting packages features over 70 popular applications like Wordpress, Magento, Joomla and many more. They also offer other services like Web Design, Logo Design, Website Maintenance, SSL Certificates, Email Marketing, Ecommerce Solutions and other new services.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (6)

4 Stars (0)

3 Stars (0)

2 Stars (2)

1 Stars (5)

N/A (0)

Total reviews : 13
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

13
Amazing service - highly recommended

Our web site went down right around the 4th, and just before we were planning to head out of the country. I had struggled to figure out what was going on with our prior web host and our former web designer with no luck. Thankfully, I got a hold of Bits of Cream and in no time (seriously over night) our hacked web site was back up and we now have a new place to host our site too. I am seriously impressed and grateful to Bits of Cream. If you are looking for someone to host your website or troubleshoot a tough problem, you have come to the right spot. Thank you!

Rating : 4.8 ⋅ Date : ⋅ Recommend : Yes

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 2 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 2 people found this helpful
Amazing service - highly recommended

Our web site went down right around the 4th, and just before we were planning to head out of the country. I had struggled to figure out what was going on with our prior web host and our former web designer with no luck. Thankfully, I got a hold of Bits of Cream and in no time (seriously over night) our hacked web site was back up and we now have a new place to host our site too. I am seriously impressed and grateful to Bits of Cream. If you are looking for someone to host your website or troubleshoot a tough problem, you have come to the right spot. Thank you!

Rating : 4.8 ⋅ Date : ⋅ Recommend : Yes

Don’t do business w/ BOC.

I was with BOC for almost 4 months. In that time I experienced technical problems with my weblog that required some trouble-shooting; a few things that I did wrong and learned from, others that required assistance. BOC was consistently unavailable to me for that assistance. They make their contact information available, even tout that they have the “best customer service in the industry – 24/7” - but I was never able to connect by phone (always, “…unavailable-to-take-you-call…” message), their website chat gurus were gone (in all fairness, I connected twice; the first time my guru left me on cyber-hold for 3 hours and then disappeared, the second time was after I’d switched web hosts and simply wanted my guru to connect me with a Manager, which she refused to do – I have the transcript), my e-mails were never returned, and “tickets” were either ignored or summarily “closed” without anyone contacting me or resolving the issues addressed. 1000 char is not enough to detail my experiences!

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 2 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 2 people found this helpful
Don’t do business w/ BOC.

I was with BOC for almost 4 months. In that time I experienced technical problems with my weblog that required some trouble-shooting; a few things that I did wrong and learned from, others that required assistance. BOC was consistently unavailable to me for that assistance. They make their contact information available, even tout that they have the “best customer service in the industry – 24/7” - but I was never able to connect by phone (always, “…unavailable-to-take-you-call…” message), their website chat gurus were gone (in all fairness, I connected twice; the first time my guru left me on cyber-hold for 3 hours and then disappeared, the second time was after I’d switched web hosts and simply wanted my guru to connect me with a Manager, which she refused to do – I have the transcript), my e-mails were never returned, and “tickets” were either ignored or summarily “closed” without anyone contacting me or resolving the issues addressed. 1000 char is not enough to detail my experiences!

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

Finally a host to stay with longterm.

After leaving my old host due to slow site loading and slow-to-respond customer support, I searched for an reliable host and came across Bits of Cream. The packages and pricing looked very appealing compared to what I've seen from others, so I decided to sign up for a small plan and just test things out. Migrating my sites over was no problem, and I could already see them load faster, as expected from the better hardware. But what blew me away was the support. I had an issue on my site (unexpectedly caused by a mistake I made when editing my site), but the support team persistently troubleshooted things via LiveChat until we finally got it solved - after 6 hours! On a weekend! The things he came up with in those 6 hours were stuff that would have taken other hosts 2 weeks to solve via back and forth ticket emails. Solid hardware, fair pricing and a stellar support make Bits of Cream one sparkling gem in a sea of lazy and slow companies, copycats and worse. I've found *my* host!

Rating : 4.6 ⋅ Date : ⋅ Recommend : Yes

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 2 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 2 people found this helpful
Finally a host to stay with longterm.

After leaving my old host due to slow site loading and slow-to-respond customer support, I searched for an reliable host and came across Bits of Cream. The packages and pricing looked very appealing compared to what I've seen from others, so I decided to sign up for a small plan and just test things out. Migrating my sites over was no problem, and I could already see them load faster, as expected from the better hardware. But what blew me away was the support. I had an issue on my site (unexpectedly caused by a mistake I made when editing my site), but the support team persistently troubleshooted things via LiveChat until we finally got it solved - after 6 hours! On a weekend! The things he came up with in those 6 hours were stuff that would have taken other hosts 2 weeks to solve via back and forth ticket emails. Solid hardware, fair pricing and a stellar support make Bits of Cream one sparkling gem in a sea of lazy and slow companies, copycats and worse. I've found *my* host!

Rating : 4.6 ⋅ Date : ⋅ Recommend : Yes

Problems, AGAIN - NO SUPPORT/NO RESPONSE!

I bought web hosting service from BOC in March. Last month my site went down, after 3 fruitless days of trying to contact support, I finally reached someone who ventured to help. A virus had aparently infected my site. They said they installed an anti-virus suite to "prevent this from happening again." 3 days ago, my site went down again. I can't say what happened as I haven't been able to get an answer. On Sunday I was able to open a chat and he assured me that techs were working fast to fix my problem. He told me to keep chat open and he would feed me updates. After 3 hours of waiting I discovered that ROMAN had split and left me hanging. I have submitted "tickets," called every number I could find, sent e-mails, etc. I have tried to re-establish contact via their web-site, but I'm not even able to log-in to my account. BOC support page touts "The best web hosting support in the industry! Our in-house experienced support team is available 24 hours a day"... BOC has wasted my time.

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
2 of 3 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
2 of 3 people found this helpful
Problems, AGAIN - NO SUPPORT/NO RESPONSE!

I bought web hosting service from BOC in March. Last month my site went down, after 3 fruitless days of trying to contact support, I finally reached someone who ventured to help. A virus had aparently infected my site. They said they installed an anti-virus suite to "prevent this from happening again." 3 days ago, my site went down again. I can't say what happened as I haven't been able to get an answer. On Sunday I was able to open a chat and he assured me that techs were working fast to fix my problem. He told me to keep chat open and he would feed me updates. After 3 hours of waiting I discovered that ROMAN had split and left me hanging. I have submitted "tickets," called every number I could find, sent e-mails, etc. I have tried to re-establish contact via their web-site, but I'm not even able to log-in to my account. BOC support page touts "The best web hosting support in the industry! Our in-house experienced support team is available 24 hours a day"... BOC has wasted my time.

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

Web Hosting service

I had an issue back in March 2015 and finally was able to get into my website cpanel. From the feedback from BOC was the accounting group accidently deleted my account. Today, I am unable to get into my cpanel and when I go to http://bitsofcream.com I get that the website is in Maintenance Mode. What a crappy service as soon as I am able I am transferring my website to another service. This company is totally pathetic.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
2 of 4 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
2 of 4 people found this helpful
Web Hosting service

I had an issue back in March 2015 and finally was able to get into my website cpanel. From the feedback from BOC was the accounting group accidently deleted my account. Today, I am unable to get into my cpanel and when I go to http://bitsofcream.com I get that the website is in Maintenance Mode. What a crappy service as soon as I am able I am transferring my website to another service. This company is totally pathetic.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

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