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BlueHost Reviews

http://www.bluehost.com/
BlueHost Video Review

About

  • Free Domain Name & Instant Setup
  • Free Website Builder with Templates
  • Free 1-Click Script Installs (WordPress, Joomla, Drupal etc.)
  • Unlimited Hosting Space, File Transfer & E-mail Accounts
  • Host Unlimited Domains on 1 Account
  • 24/7 Responsive Support

BlueHost has been providing quality hosting solutions to thousands of business and personal web sites since 1996. Today, BlueHost has become one of the most recognizable names in the web hosting industry with over 1.6M domain names hosted. Their "professional hosting" plan includes all the features you might need at the best possible price. Today Bluehost is part of Endurance International Group.

Shared

  • Unlimited Domain Hosting
  • Unlimited GB Hosting Space
  • Unlimited GB File Transfer
  • Unlimited E-mail Accounts
  • Free Site Builder w/ templates
  • Free domain

BlueHost has become well known for providing some excellent features at the low cost. At the same time, great customer service and excellent products is what really sets BlueHost apart from other web hosting companies. Their technical support is ranked as one of the best on the market. If you look around you might be able to find cheaper web hosting companies but with BlueHost you will get the best value for money.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (102)

4 Stars (62)

3 Stars (143)

2 Stars (187)

1 Stars (159)

N/A (19)

Total reviews : 672
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site
http://www.bluehost.com/
BlueHost Video Review
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (102)

4 Stars (62)

3 Stars (143)

2 Stars (187)

1 Stars (159)

N/A (19)

Total reviews : 672
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • Free Domain Name & Instant Setup
  • Free Website Builder with Templates
  • Free 1-Click Script Installs (WordPress, Joomla, Drupal etc.)
  • Unlimited Hosting Space, File Transfer & E-mail Accounts
  • Host Unlimited Domains on 1 Account
  • 24/7 Responsive Support

BlueHost has been providing quality hosting solutions to thousands of business and personal web sites since 1996. Today, BlueHost has become one of the most recognizable names in the web hosting industry with over 1.6M domain names hosted. Their "professional hosting" plan includes all the features you might need at the best possible price. Today Bluehost is part of Endurance International Group.

Shared

  • Unlimited Domain Hosting
  • Unlimited GB Hosting Space
  • Unlimited GB File Transfer
  • Unlimited E-mail Accounts
  • Free Site Builder w/ templates
  • Free domain

BlueHost has become well known for providing some excellent features at the low cost. At the same time, great customer service and excellent products is what really sets BlueHost apart from other web hosting companies. Their technical support is ranked as one of the best on the market. If you look around you might be able to find cheaper web hosting companies but with BlueHost you will get the best value for money.

http://www.bluehost.com/
BlueHost Video Review
embed video
  • Free Domain Name & Instant Setup
  • Free Website Builder with Templates
  • Free 1-Click Script Installs (WordPress, Joomla, Drupal etc.)
  • Unlimited Hosting Space, File Transfer & E-mail Accounts
  • Host Unlimited Domains on 1 Account
  • 24/7 Responsive Support

BlueHost has been providing quality hosting solutions to thousands of business and personal web sites since 1996. Today, BlueHost has become one of the most recognizable names in the web hosting industry with over 1.6M domain names hosted. Their "professional hosting" plan includes all the features you might need at the best possible price. Today Bluehost is part of Endurance International Group.

  • Unlimited Domain Hosting
  • Unlimited GB Hosting Space
  • Unlimited GB File Transfer
  • Unlimited E-mail Accounts
  • Free Site Builder w/ templates
  • Free domain

BlueHost has become well known for providing some excellent features at the low cost. At the same time, great customer service and excellent products is what really sets BlueHost apart from other web hosting companies. Their technical support is ranked as one of the best on the market. If you look around you might be able to find cheaper web hosting companies but with BlueHost you will get the best value for money.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (102)

4 Stars (62)

3 Stars (143)

2 Stars (187)

1 Stars (159)

N/A (19)

Total reviews : 672
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

672
Terrible

We have been getting a large volume of spam from bluehost's shared servers in the past 2 weeks. Even though we've reported the spams to their abuse dept and even phoned them, the spams keep coming (all from the same spammer). Many of their ip addresses are on blacklists. We have just blocked their entire network on our firewall.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
Terrible

We have been getting a large volume of spam from bluehost's shared servers in the past 2 weeks. Even though we've reported the spams to their abuse dept and even phoned them, the spams keep coming (all from the same spammer). Many of their ip addresses are on blacklists. We have just blocked their entire network on our firewall.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

Horrible customer service and bad UI

I just spent over 4 hours in and out of chats, and once I actually got in a chat that conversation took at least 3 times longer than it should have. The people chatting are also working with other customers and it is extremely obvious. I was transferred back and forth at times, and once I was transferred I would wait at least 10 minutes until someone contacted me. Our emails are now down and I had to quit the chat and hosting it on a different service now because that was quicker than getting help. DO NOT use BlueHost, use Godaddy or AWS.

Rating : 2.2 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
Horrible customer service and bad UI

I just spent over 4 hours in and out of chats, and once I actually got in a chat that conversation took at least 3 times longer than it should have. The people chatting are also working with other customers and it is extremely obvious. I was transferred back and forth at times, and once I was transferred I would wait at least 10 minutes until someone contacted me. Our emails are now down and I had to quit the chat and hosting it on a different service now because that was quicker than getting help. DO NOT use BlueHost, use Godaddy or AWS.

Rating : 2.2 ⋅ Date : ⋅ Recommend : No

Worst Customer Service I've Ever Received. Anywhere. Ever.

After reading reports of the stellar customer service at BlueHost, and having a pleasant experience to begin with, I was dumbfounded at the ridiculously bad service I received at the very first sign of a problem. The actual tech problem was an easy fix...once they finally stopped trying to upsell me and found it! They spent an hour convincing me that I needed to buy an update, and when (against my better judgment, but just wanting to get my site running again) I finally agreed -- they couldn't install it because of the issue that was actually causing my site to be down. It was fixed in 5 minutes. I emailed customer service the next week to find out if I actually needed this upgrade, and to complain, and never got a reply. I wrote again. No reply. Third time, no reply. Finally, I sent a generic, "I have a question" email and heard back immediately. But when I sent my actual comment...no reply. I plan to leave them as soon as the time I've pre-paid for is up.

Rating : 3.6 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
Worst Customer Service I've Ever Received. Anywhere. Ever.

After reading reports of the stellar customer service at BlueHost, and having a pleasant experience to begin with, I was dumbfounded at the ridiculously bad service I received at the very first sign of a problem. The actual tech problem was an easy fix...once they finally stopped trying to upsell me and found it! They spent an hour convincing me that I needed to buy an update, and when (against my better judgment, but just wanting to get my site running again) I finally agreed -- they couldn't install it because of the issue that was actually causing my site to be down. It was fixed in 5 minutes. I emailed customer service the next week to find out if I actually needed this upgrade, and to complain, and never got a reply. I wrote again. No reply. Third time, no reply. Finally, I sent a generic, "I have a question" email and heard back immediately. But when I sent my actual comment...no reply. I plan to leave them as soon as the time I've pre-paid for is up.

Rating : 3.6 ⋅ Date : ⋅ Recommend : No

Bad service, unreliable software

Customer service is non-existent - mainly telephone wait time or someone cutting and pasting a script from a chat room in India or somewhere. Simple reporting software, Awstats, for example) is unreliable - sometimes they work, other times, nope. As a result, you will not be able to monitor traffic reliably. Lots of spam email to get you to buy add-on services.

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Bad service, unreliable software

Customer service is non-existent - mainly telephone wait time or someone cutting and pasting a script from a chat room in India or somewhere. Simple reporting software, Awstats, for example) is unreliable - sometimes they work, other times, nope. As a result, you will not be able to monitor traffic reliably. Lots of spam email to get you to buy add-on services.

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

Horrible service

I hate everything about their experience. Cancellation was incredibly difficult. They make you call via phone and wait 30 minutes. I tried multiple times, twice giving up after 20 minutes. Then they don't even cancel over the form but send you a form to an email address that they made stop working (I had an email address that stopped working when purchasing their hosting service)

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Horrible service

I hate everything about their experience. Cancellation was incredibly difficult. They make you call via phone and wait 30 minutes. I tried multiple times, twice giving up after 20 minutes. Then they don't even cancel over the form but send you a form to an email address that they made stop working (I had an email address that stopped working when purchasing their hosting service)

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

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