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Brain Host Reviews

About

  • Unlimited Domain Hosting
  • cPanel Control Panel
  • 24/7 US Phone, Email, and Chat Support
  • 99.9% Uptime Guarantee
  • Secure Shell, SSL, FTP, Stats
  • FREE Website Builder
  • Unlimited Bandwidth
  • Free Marketing Credits

Brain Host is the fastest growing hosting company, and is dedicated to providing cutting-edge hosting technology accompanied by a top-notch support team. If their quality is not enough, Brain Host also offers affordable hosting packages with consistent, reliable speed you can count on. Brain Host understands how important your website is to the success of your company, which is why they promise a 99.9% uptime. They also offer industry leading features like 1-click script installs, free website builder, and $250 free advertising credits, so you can get the most out of your account. No matter what your budget or hosting needs, Brain Host has a package for you..

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (36)

4 Stars (2)

3 Stars (2)

2 Stars (3)

1 Stars (2)

N/A (0)

Total reviews : 45
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site
http://brainhost.com
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (36)

4 Stars (2)

3 Stars (2)

2 Stars (3)

1 Stars (2)

N/A (0)

Total reviews : 45
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • Unlimited Domain Hosting
  • cPanel Control Panel
  • 24/7 US Phone, Email, and Chat Support
  • 99.9% Uptime Guarantee
  • Secure Shell, SSL, FTP, Stats
  • FREE Website Builder
  • Unlimited Bandwidth
  • Free Marketing Credits

Brain Host is the fastest growing hosting company, and is dedicated to providing cutting-edge hosting technology accompanied by a top-notch support team. If their quality is not enough, Brain Host also offers affordable hosting packages with consistent, reliable speed you can count on. Brain Host understands how important your website is to the success of your company, which is why they promise a 99.9% uptime. They also offer industry leading features like 1-click script installs, free website builder, and $250 free advertising credits, so you can get the most out of your account. No matter what your budget or hosting needs, Brain Host has a package for you..

  • Unlimited Domain Hosting
  • cPanel Control Panel
  • 24/7 US Phone, Email, and Chat Support
  • 99.9% Uptime Guarantee
  • Secure Shell, SSL, FTP, Stats
  • FREE Website Builder
  • Unlimited Bandwidth
  • Free Marketing Credits

Brain Host is the fastest growing hosting company, and is dedicated to providing cutting-edge hosting technology accompanied by a top-notch support team. If their quality is not enough, Brain Host also offers affordable hosting packages with consistent, reliable speed you can count on. Brain Host understands how important your website is to the success of your company, which is why they promise a 99.9% uptime. They also offer industry leading features like 1-click script installs, free website builder, and $250 free advertising credits, so you can get the most out of your account. No matter what your budget or hosting needs, Brain Host has a package for you..

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (36)

4 Stars (2)

3 Stars (2)

2 Stars (3)

1 Stars (2)

N/A (0)

Total reviews : 45
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

45
Good years ago NOW sucks DOWN Lost site , domain wrong billing MORE

Service was good years ago , now sucks, lost my site due to them turning off my domain .com instead of a .net. Constantly billing wrong, customer service takes days to answer support tickets and then they still get it wrong. When they turn off my site which was paid for and hosting for life I lost hundreds of customers. It took them weeks to make me a new site which I could have done in 1 hour. Support takes days to answer tickets and then they get it wrong, I guess the written Englsh word is getting difficult for them. I moved all my money sites from them to good hosting and left one with them that was there for years, I will move it soon but I feel they owe me as it is down again and says suspended although I'm paid for a year in advance. If I lived in OHIO me or my attorney would be pounding on ther door. The BAIT and SWITCH comments I seen here are also correct, I've been billed for things I didn't have and have taken credit card info down and changed them, DON'T USE BRAIN HOST BAD

Rating : 1.8 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
Good years ago NOW sucks DOWN Lost site , domain wrong billing MORE

Service was good years ago , now sucks, lost my site due to them turning off my domain .com instead of a .net. Constantly billing wrong, customer service takes days to answer support tickets and then they still get it wrong. When they turn off my site which was paid for and hosting for life I lost hundreds of customers. It took them weeks to make me a new site which I could have done in 1 hour. Support takes days to answer tickets and then they get it wrong, I guess the written Englsh word is getting difficult for them. I moved all my money sites from them to good hosting and left one with them that was there for years, I will move it soon but I feel they owe me as it is down again and says suspended although I'm paid for a year in advance. If I lived in OHIO me or my attorney would be pounding on ther door. The BAIT and SWITCH comments I seen here are also correct, I've been billed for things I didn't have and have taken credit card info down and changed them, DON'T USE BRAIN HOST BAD

Rating : 1.8 ⋅ Date : ⋅ Recommend : No

Totally useless

Constantly down. Customer service number disconnected. Login won't work anymore for CPanel. Had to move main sites to another host but the sites we left posted on Braindead quit working at least once a month for ten days at a time. I guess I have to give up on them entirely due to the fact that they are beyond crappy.

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Totally useless

Constantly down. Customer service number disconnected. Login won't work anymore for CPanel. Had to move main sites to another host but the sites we left posted on Braindead quit working at least once a month for ten days at a time. I guess I have to give up on them entirely due to the fact that they are beyond crappy.

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

Brain Host is NOT reliable!

If you are wanting to make money online, look somewhere else for a webhosting company, and don't just look at the first few pages of search results (all "good" review stuff) look further for the truth. Twice Brain Host tried to steal my website - changed the website, and I had to threaten them, call write the president, cuss them , etc. They have FALSE advertising on the first few pages of the google search, saying that your website is up 99.9% of the time, and I have been putting in support tickets all week that my website has been down and they ignore them, even though I told them I was losing money because of it. (total of 10 support tickets in one week) And guess what? The website is still down!!! Not Working Yet!!!!!!!!! They do not have an email and will not answer back. My review says: If you go with them, you are Stupid! And will Lose!

Rating : 2.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Brain Host is NOT reliable!

If you are wanting to make money online, look somewhere else for a webhosting company, and don't just look at the first few pages of search results (all "good" review stuff) look further for the truth. Twice Brain Host tried to steal my website - changed the website, and I had to threaten them, call write the president, cuss them , etc. They have FALSE advertising on the first few pages of the google search, saying that your website is up 99.9% of the time, and I have been putting in support tickets all week that my website has been down and they ignore them, even though I told them I was losing money because of it. (total of 10 support tickets in one week) And guess what? The website is still down!!! Not Working Yet!!!!!!!!! They do not have an email and will not answer back. My review says: If you go with them, you are Stupid! And will Lose!

Rating : 2.0 ⋅ Date : ⋅ Recommend : No

Server is constantly down and tech support sucks

I've had Brainhost for a while now and it all was going well at first. For the last 3 months my websites couldn't connect to the server at least once per week. It takes Brainhost about 24-48 hours to get the server back online which really leaves my websites running for about 4-5 days out of the week. So much for running my business, these interruptions are really killing the revenue. During the down time there's no cPanel, no Wordpress backoffice, and no website. Every time I contact them I cannot speak directly to tech support to figure out exactly what is wrong with their server, instead, I always have to open up a ticket and just wait. The only response I get from the 24 or 48 hours later is that the server is back up and running. Well that's great if it kept running, but it keeps on going out every week or so. Either way.. no more Brainhost for me, I'm switching to a new server. Good luck to anyone who wants to use them for hosting.

Rating : 2.4 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Server is constantly down and tech support sucks

I've had Brainhost for a while now and it all was going well at first. For the last 3 months my websites couldn't connect to the server at least once per week. It takes Brainhost about 24-48 hours to get the server back online which really leaves my websites running for about 4-5 days out of the week. So much for running my business, these interruptions are really killing the revenue. During the down time there's no cPanel, no Wordpress backoffice, and no website. Every time I contact them I cannot speak directly to tech support to figure out exactly what is wrong with their server, instead, I always have to open up a ticket and just wait. The only response I get from the 24 or 48 hours later is that the server is back up and running. Well that's great if it kept running, but it keeps on going out every week or so. Either way.. no more Brainhost for me, I'm switching to a new server. Good luck to anyone who wants to use them for hosting.

Rating : 2.4 ⋅ Date : ⋅ Recommend : No

Site outages are becoming more frequent

I've had Brain Host as my web hosting service provider for several years now and have experienced good service up until a few weeks ago. My site has been down twice and it's taking them more than 24 hours to repair, as CSR called, the "temporary glitch in the server on which your site is located." I can never get a clear, detailed explanation of the problem which further frustrates me. On top of that, I always have a hard time understanding the CSR who invariably speaks with a heavy Indian accent. I'm really disappointed in this turn of events and am looking for a new service provider, despite the hassle involved in making the switch.

Rating : 2.8 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Site outages are becoming more frequent

I've had Brain Host as my web hosting service provider for several years now and have experienced good service up until a few weeks ago. My site has been down twice and it's taking them more than 24 hours to repair, as CSR called, the "temporary glitch in the server on which your site is located." I can never get a clear, detailed explanation of the problem which further frustrates me. On top of that, I always have a hard time understanding the CSR who invariably speaks with a heavy Indian accent. I'm really disappointed in this turn of events and am looking for a new service provider, despite the hassle involved in making the switch.

Rating : 2.8 ⋅ Date : ⋅ Recommend : No

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