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Cloudways Reviews

About

  • 24x7 Live Chat and Ticketing system
  • Automated hourly and daily backups with same & cross cloud
  • 99.99% uptime
  • Deploy multiple apps on single or multiple cloud hosts
  • Solid 30 Days Money Back Guarantee
  • FREE Consultation Session

Cloudways Ltd. is a European managed services provider (MSP) that provides on-demand app deployment & cloud hosting solutions on self-service, as well as fully-managed IaaS models. Our service offering includes 24x7 Live Chat / Ticket support, Pay-as-you-go pricing and FREE consultation sessions. Click&Go Cloud | Fully Managed Deploy and scale a wide range of 100+ pre-configured apps including WordPress¸ Drupal¸ Joomla¸ Magento and SugerCRM in less than 2 minutes. The agility and simplicity of our state-of-the art platform, coupled with the full management option gives you more time to work on your business. Power Cloud | Powerful Custom Setup Designed to cater small and midsized businesses that are looking for something more than a standalone option. The Power Cloud managed solution offers: (1) A full custom cloud design, implementation and management. (2) A team of infrastructure managers to handle day-to-day system administration.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (2)

4 Stars (0)

3 Stars (1)

2 Stars (2)

1 Stars (0)

N/A (0)

Total reviews : 5
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
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http://www.cloudways.com/en/
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (2)

4 Stars (0)

3 Stars (1)

2 Stars (2)

1 Stars (0)

N/A (0)

Total reviews : 5
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • 24x7 Live Chat and Ticketing system
  • Automated hourly and daily backups with same & cross cloud
  • 99.99% uptime
  • Deploy multiple apps on single or multiple cloud hosts
  • Solid 30 Days Money Back Guarantee
  • FREE Consultation Session

Cloudways Ltd. is a European managed services provider (MSP) that provides on-demand app deployment & cloud hosting solutions on self-service, as well as fully-managed IaaS models. Our service offering includes 24x7 Live Chat / Ticket support, Pay-as-you-go pricing and FREE consultation sessions. Click&Go Cloud | Fully Managed Deploy and scale a wide range of 100+ pre-configured apps including WordPress¸ Drupal¸ Joomla¸ Magento and SugerCRM in less than 2 minutes. The agility and simplicity of our state-of-the art platform, coupled with the full management option gives you more time to work on your business. Power Cloud | Powerful Custom Setup Designed to cater small and midsized businesses that are looking for something more than a standalone option. The Power Cloud managed solution offers: (1) A full custom cloud design, implementation and management. (2) A team of infrastructure managers to handle day-to-day system administration.

  • 24x7 Live Chat and Ticketing system
  • Automated hourly and daily backups with same & cross cloud
  • 99.99% uptime
  • Deploy multiple apps on single or multiple cloud hosts
  • Solid 30 Days Money Back Guarantee
  • FREE Consultation Session

Cloudways Ltd. is a European managed services provider (MSP) that provides on-demand app deployment & cloud hosting solutions on self-service, as well as fully-managed IaaS models. Our service offering includes 24x7 Live Chat / Ticket support, Pay-as-you-go pricing and FREE consultation sessions. Click&Go Cloud | Fully Managed Deploy and scale a wide range of 100+ pre-configured apps including WordPress¸ Drupal¸ Joomla¸ Magento and SugerCRM in less than 2 minutes. The agility and simplicity of our state-of-the art platform, coupled with the full management option gives you more time to work on your business. Power Cloud | Powerful Custom Setup Designed to cater small and midsized businesses that are looking for something more than a standalone option. The Power Cloud managed solution offers: (1) A full custom cloud design, implementation and management. (2) A team of infrastructure managers to handle day-to-day system administration.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (2)

4 Stars (0)

3 Stars (1)

2 Stars (2)

1 Stars (0)

N/A (0)

Total reviews : 5
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

5
For Magento stay away

They do not know very well how it works Magento, and the basic installation does not work in the buying process. If you going to find someone prepared at least in the bases of Magento, this is definitely not your choice.

Rating : 2.8 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
2 of 2 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
2 of 2 people found this helpful
For Magento stay away

They do not know very well how it works Magento, and the basic installation does not work in the buying process. If you going to find someone prepared at least in the bases of Magento, this is definitely not your choice.

Rating : 2.8 ⋅ Date : ⋅ Recommend : No

Worst Customer Service

Initially they committed, everything will be fine as per the schedule. But, then they starts making excuses and when I complained, they were totally saying unwanted/senseless excuses. Better to stay away if you have atleast some one to help you technically in your company. Otherwise, they will ruin you. I strongly believe, they outsourced the customer service to some asian countries as the live chat support wasnt polite at all.

Rating : 2.2 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 4 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 4 people found this helpful
Worst Customer Service

Initially they committed, everything will be fine as per the schedule. But, then they starts making excuses and when I complained, they were totally saying unwanted/senseless excuses. Better to stay away if you have atleast some one to help you technically in your company. Otherwise, they will ruin you. I strongly believe, they outsourced the customer service to some asian countries as the live chat support wasnt polite at all.

Rating : 2.2 ⋅ Date : ⋅ Recommend : No

Disappointed customer

Cloudways aren't cheap, but initially seemed worth the for us money. Unfortunately as time went on, they made mistakes that cost us significant amounts. Upon complaint they made excuses, and on cancellation got sarcastic. Very disappointed.

Rating : 2.2 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 3 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 3 people found this helpful
Disappointed customer

Cloudways aren't cheap, but initially seemed worth the for us money. Unfortunately as time went on, they made mistakes that cost us significant amounts. Upon complaint they made excuses, and on cancellation got sarcastic. Very disappointed.

Rating : 2.2 ⋅ Date : ⋅ Recommend : No

Happy with Support!

I love their support. 24x7 Support like no other. They manage my complete infrastructure and I am really happy to get myself focused on my business again!

Rating : 4.5 ⋅ Date : ⋅ Recommend : Yes

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
3 of 3 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
3 of 3 people found this helpful
Happy with Support!

I love their support. 24x7 Support like no other. They manage my complete infrastructure and I am really happy to get myself focused on my business again!

Rating : 4.5 ⋅ Date : ⋅ Recommend : Yes

The Best Managed Cloud Hosting

I am using Cloudways hosting services from last year. I love their support, they always take- care of all my technical problems, no matter how many times I ask them to help me out. A lots of hosting companies claim to have best support and customer care, but Cloudways has proved me how much they care about their clients. If you are looking for a Reliable Cloud hosting than go with Cloudways.

Rating : 5.0 ⋅ Date : ⋅ Recommend : Yes

Answer from Cloudways

Hi Mark, Thanks for the lovely Feedback.

Adnan Fasih @ Cloudways
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
2 of 2 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
2 of 2 people found this helpful
The Best Managed Cloud Hosting

I am using Cloudways hosting services from last year. I love their support, they always take- care of all my technical problems, no matter how many times I ask them to help me out. A lots of hosting companies claim to have best support and customer care, but Cloudways has proved me how much they care about their clients. If you are looking for a Reliable Cloud hosting than go with Cloudways.

Rating : 5.0 ⋅ Date : ⋅ Recommend : Yes

Answer from Cloudways

Hi Mark, Thanks for the lovely Feedback.

Adnan Fasih @ Cloudways
  • 1

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