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FatCow Reviews

http://www.fatcow.com
FatCow Video Review

About

  • No Set Limits on Disk Space or Data Transfer
  • Free Domain Registration & Instant Website Setup
  • 30-Day Money Back Guarantee
  • 99.9% Uptime Guarantee
  • Easy-to-use Website Builders

FatCow, a well-known and much-respected web hosting company who's been providing reliable and affordable hosting services for individuals and businesses since the late 90s. Despite the low price, FatCow is one of the simplest and most customer-oriented hosting brands on the web. Currently, FatCow is one of the best web hosts on the market and one of our best selling hosting plans.

Shared

  • Unlimited Disk Space & Bandwidth
  • Unlimited MySQL Databases
  • Unlimited Email & Hosted Domains
  • 1 Click Installers
  • Free Domain

FatCow has always focused on delivering the best value and customer service experience in web hosting. As such, they've got quite the reputation, a reputation that's largely built around the provider's simplicity and ease of use.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (301)

4 Stars (67)

3 Stars (59)

2 Stars (79)

1 Stars (46)

N/A (4)

Total reviews : 556
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site
http://www.fatcow.com
FatCow Video Review
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (301)

4 Stars (67)

3 Stars (59)

2 Stars (79)

1 Stars (46)

N/A (4)

Total reviews : 556
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • No Set Limits on Disk Space or Data Transfer
  • Free Domain Registration & Instant Website Setup
  • 30-Day Money Back Guarantee
  • 99.9% Uptime Guarantee
  • Easy-to-use Website Builders

FatCow, a well-known and much-respected web hosting company who's been providing reliable and affordable hosting services for individuals and businesses since the late 90s. Despite the low price, FatCow is one of the simplest and most customer-oriented hosting brands on the web. Currently, FatCow is one of the best web hosts on the market and one of our best selling hosting plans.

Shared

  • Unlimited Disk Space & Bandwidth
  • Unlimited MySQL Databases
  • Unlimited Email & Hosted Domains
  • 1 Click Installers
  • Free Domain

FatCow has always focused on delivering the best value and customer service experience in web hosting. As such, they've got quite the reputation, a reputation that's largely built around the provider's simplicity and ease of use.

http://www.fatcow.com
FatCow Video Review
embed video
  • No Set Limits on Disk Space or Data Transfer
  • Free Domain Registration & Instant Website Setup
  • 30-Day Money Back Guarantee
  • 99.9% Uptime Guarantee
  • Easy-to-use Website Builders

FatCow, a well-known and much-respected web hosting company who's been providing reliable and affordable hosting services for individuals and businesses since the late 90s. Despite the low price, FatCow is one of the simplest and most customer-oriented hosting brands on the web. Currently, FatCow is one of the best web hosts on the market and one of our best selling hosting plans.

  • Unlimited Disk Space & Bandwidth
  • Unlimited MySQL Databases
  • Unlimited Email & Hosted Domains
  • 1 Click Installers
  • Free Domain

FatCow has always focused on delivering the best value and customer service experience in web hosting. As such, they've got quite the reputation, a reputation that's largely built around the provider's simplicity and ease of use.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (301)

4 Stars (67)

3 Stars (59)

2 Stars (79)

1 Stars (46)

N/A (4)

Total reviews : 556
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

556
Scammed

I was recently looking for a web host and came across FatCow. I had never heard of it until recently after seeing it on multiple Top 10 web host lists. I wanted a month-to-month hosting plan and FatCow appeared to offer it. It said $7.00 monthly and an added $10 domain privacy fee. Read over the invoice and away I went. On hte confirmation page it says "$98 hosting plan and $9.99 domain Privacy" I checked my bank account and it said $107.99 charge. THATS NOT WHAT THE ORDER SUMMARY SAID! IT SAID $7.00 + $9.99. What a scam! I know I read it correctly before ordering too, I ALWAYS triple check. After immediately requesting a full refund and them beating around the bush trying to not refund my money, they said there is a $15 cancellation fee. Now theres a 5-12 business day refund waiting period. I hate FatCow and I havnt been with them for 30 minutes. I am NOT doing business with them.

Rating : 1.2 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Scammed

I was recently looking for a web host and came across FatCow. I had never heard of it until recently after seeing it on multiple Top 10 web host lists. I wanted a month-to-month hosting plan and FatCow appeared to offer it. It said $7.00 monthly and an added $10 domain privacy fee. Read over the invoice and away I went. On hte confirmation page it says "$98 hosting plan and $9.99 domain Privacy" I checked my bank account and it said $107.99 charge. THATS NOT WHAT THE ORDER SUMMARY SAID! IT SAID $7.00 + $9.99. What a scam! I know I read it correctly before ordering too, I ALWAYS triple check. After immediately requesting a full refund and them beating around the bush trying to not refund my money, they said there is a $15 cancellation fee. Now theres a 5-12 business day refund waiting period. I hate FatCow and I havnt been with them for 30 minutes. I am NOT doing business with them.

Rating : 1.2 ⋅ Date : ⋅ Recommend : No

Worst Support Ever !

My site was built by Fat Cow. They installed Wordpress and Woocommerce. I logged into my admin page, noticed an update was needed (very common, done this many times before). When I updated (clicked the button 'update now'), the site crashed. Called tech support, they told me to FTP into something, do something. I stated I didn't understand, they didn't care. Called back to ask for help, another support tech took over. While on the phone, I noticed my site lost all products, customers, orders, etc. Asked what happened and tech put me on hold. That was 4 days ago, nothing has been fixed. Today I received an email with computer lingo that makes no sense. PHP, SQL, databases.... They instructed me to contact someone else to help. SOMEONE ELSE?? like who. I paid FatCow tons of money, they installed it, they broke it and now its someone else's fault? I have been screamed at, called a liar twice and lied to daily. DO NOT USE THIS COMPANY. Taking legal action

Rating : 1.2 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Worst Support Ever !

My site was built by Fat Cow. They installed Wordpress and Woocommerce. I logged into my admin page, noticed an update was needed (very common, done this many times before). When I updated (clicked the button 'update now'), the site crashed. Called tech support, they told me to FTP into something, do something. I stated I didn't understand, they didn't care. Called back to ask for help, another support tech took over. While on the phone, I noticed my site lost all products, customers, orders, etc. Asked what happened and tech put me on hold. That was 4 days ago, nothing has been fixed. Today I received an email with computer lingo that makes no sense. PHP, SQL, databases.... They instructed me to contact someone else to help. SOMEONE ELSE?? like who. I paid FatCow tons of money, they installed it, they broke it and now its someone else's fault? I have been screamed at, called a liar twice and lied to daily. DO NOT USE THIS COMPANY. Taking legal action

Rating : 1.2 ⋅ Date : ⋅ Recommend : No

Horrible customer service, servers are not updated

I signed up for fatcow's shared hosting plan and was really disappointed with their servers and support. My website, that was working fine with other hosting providers stopped working on their servers. I spent hours debugging it and later realized it was not worth it and that I could get better services elsewhere. When I asked for a refund during the 30 day money back guarantee, they told me they will deduct $15 for the domain even after I told them I don't want the free domain that comes with the registration.

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Horrible customer service, servers are not updated

I signed up for fatcow's shared hosting plan and was really disappointed with their servers and support. My website, that was working fine with other hosting providers stopped working on their servers. I spent hours debugging it and later realized it was not worth it and that I could get better services elsewhere. When I asked for a refund during the 30 day money back guarantee, they told me they will deduct $15 for the domain even after I told them I don't want the free domain that comes with the registration.

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

Email Servers Past End of Life

Fatcow is still running Exchange 2007. If you are a Fatcow Exchange client, you will not be able to use Outlook 2016. You have to use the old OWA client as will. You are also limited to 2 GB per mailbox. Customer support is farmed out to Manila.

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Email Servers Past End of Life

Fatcow is still running Exchange 2007. If you are a Fatcow Exchange client, you will not be able to use Outlook 2016. You have to use the old OWA client as will. You are also limited to 2 GB per mailbox. Customer support is farmed out to Manila.

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

Site Lock Service is their little secret rip off

I agree with so many reviews that this company used to be very good. I believe they went public so now all they care about is their greedy little profit motive. site lock is their new secret weapon to screw you and your site. You will soon be getting calls about malware on your site no matter what and they will extort money from you and take your site offline unless you pay. Run as far as you can from these people and especially site lock. I know I dealt with site lock management and they don't want anything on their website to educate users only highly trained salesman to take your money. You stink FAT COW

Rating : 2.4 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 2 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 2 people found this helpful
Site Lock Service is their little secret rip off

I agree with so many reviews that this company used to be very good. I believe they went public so now all they care about is their greedy little profit motive. site lock is their new secret weapon to screw you and your site. You will soon be getting calls about malware on your site no matter what and they will extort money from you and take your site offline unless you pay. Run as far as you can from these people and especially site lock. I know I dealt with site lock management and they don't want anything on their website to educate users only highly trained salesman to take your money. You stink FAT COW

Rating : 2.4 ⋅ Date : ⋅ Recommend : No

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