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HostGator Reviews

http://www.hostgator.com
HostGator Video Review

About

  • Unlimited Web Hosting Space & Web Traffic
  • Unlimited Domains on 1 Account
  • Unlimited POP3/IMAP, MySQL, FTP
  • Professional 24/7 Phone & E-Mail Support
  • 45-Day Money Back & 99.9% Uptime Guaranteed

HostGator is a world leading provider of web hosting. Since 2002, company is privately owned and based in Houston, Texas. Since then, HostGator has grown from a small hosting company with just three servers into a world leading and industry recognized hosting provider with more than 12,000 servers under management. The over five million domains hosted by HostGator make up approximately 1% of the world's Internet traffic. As a technology and product innovator, HostGator is able to provide its more than 400,000 customers with innovative products and services designed to complement their existing businesses. HostGator serves customers ranging from individual freelancers to Fortune 500 companies in more than 200 countries. The company is constantly working to improve and refine their service and support.

Shared

  • Unlimited Disk Space, Bandwidth, and Email
  • FREE Site Building Tools and 4,500 Website Templates
  • FREE Shopping Cart Software
  • FREE Forums, Photo Galleries, Membership Scripts
  • 24/7/365 Award Winning Technical Support

Every web hosting plan at HostGator comes with a 45 day money back guarantee, 99.9% uptime guarantee, and protected with enhanced security features. Their Unlimited plan is an easy and very straight forward way to get your company or just a blog online with Website Builder included in the package.

Reseller

  • UNLIMITED Domains, Bandwith, Space
  • UNLIMITED cPanel accounts
  • FREE Site Builder Software
  • PRIVATE Name Servers
  • FREE Billing Systems

It is easy, inexpensive and profitable to start your very own web hosting company. HostGator provides the full suite of tools and support needed to have your business up and running in only a few minutes. All of the reseller hosting plans let you create unlimited web sites under your own brand name, with their own prices, packages and features. As a HostGator reseller you will keep 100% of the money you collect. Control panels available in 22 languages.

Windows

  • Single Domain
  • Unlimited Disk Space
  • Unlimited Bandwidth
  • Plesk control panel
  • Shared SSL Certificate

HostGator Windows hosting includes the flexible and easy-to-use Parallels Plesk control panel, as well as unlimited subdomains, FTP accounts, and email addresses. Additional unlimited features include MySQL, Microsoft SQL, and Access Databases. All Windows hosting plans also include free website building tools, over 4,000 free website templates, one-click installs of many popular scripts, and many additional features!

Historical Rating
Years Months
Overall Reviews & Ratings
User-friendliness
Price
Reliability & Uptime
Software
Tech support
Average Rating

5 Stars (28)

4 Stars (27)

3 Stars (65)

2 Stars (151)

1 Stars (177)

N/A (4)

Total reviews : 452
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site
http://www.hostgator.com
HostGator Video Review
Historical Rating
Years Months
Overall Reviews & Ratings
User-friendliness
Price
Reliability & Uptime
Software
Tech support
Average Rating

5 Stars (28)

4 Stars (27)

3 Stars (65)

2 Stars (151)

1 Stars (177)

N/A (4)

Total reviews : 452
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • Unlimited Web Hosting Space & Web Traffic
  • Unlimited Domains on 1 Account
  • Unlimited POP3/IMAP, MySQL, FTP
  • Professional 24/7 Phone & E-Mail Support
  • 45-Day Money Back & 99.9% Uptime Guaranteed

HostGator is a world leading provider of web hosting. Since 2002, company is privately owned and based in Houston, Texas. Since then, HostGator has grown from a small hosting company with just three servers into a world leading and industry recognized hosting provider with more than 12,000 servers under management. The over five million domains hosted by HostGator make up approximately 1% of the world's Internet traffic. As a technology and product innovator, HostGator is able to provide its more than 400,000 customers with innovative products and services designed to complement their existing businesses. HostGator serves customers ranging from individual freelancers to Fortune 500 companies in more than 200 countries. The company is constantly working to improve and refine their service and support.

Shared

  • Unlimited Disk Space, Bandwidth, and Email
  • FREE Site Building Tools and 4,500 Website Templates
  • FREE Shopping Cart Software
  • FREE Forums, Photo Galleries, Membership Scripts
  • 24/7/365 Award Winning Technical Support

Every web hosting plan at HostGator comes with a 45 day money back guarantee, 99.9% uptime guarantee, and protected with enhanced security features. Their Unlimited plan is an easy and very straight forward way to get your company or just a blog online with Website Builder included in the package.

Reseller

  • UNLIMITED Domains, Bandwith, Space
  • UNLIMITED cPanel accounts
  • FREE Site Builder Software
  • PRIVATE Name Servers
  • FREE Billing Systems

It is easy, inexpensive and profitable to start your very own web hosting company. HostGator provides the full suite of tools and support needed to have your business up and running in only a few minutes. All of the reseller hosting plans let you create unlimited web sites under your own brand name, with their own prices, packages and features. As a HostGator reseller you will keep 100% of the money you collect. Control panels available in 22 languages.

Windows

  • Single Domain
  • Unlimited Disk Space
  • Unlimited Bandwidth
  • Plesk control panel
  • Shared SSL Certificate

HostGator Windows hosting includes the flexible and easy-to-use Parallels Plesk control panel, as well as unlimited subdomains, FTP accounts, and email addresses. Additional unlimited features include MySQL, Microsoft SQL, and Access Databases. All Windows hosting plans also include free website building tools, over 4,000 free website templates, one-click installs of many popular scripts, and many additional features!

http://www.hostgator.com
HostGator Video Review
embed video
  • Unlimited Web Hosting Space & Web Traffic
  • Unlimited Domains on 1 Account
  • Unlimited POP3/IMAP, MySQL, FTP
  • Professional 24/7 Phone & E-Mail Support
  • 45-Day Money Back & 99.9% Uptime Guaranteed

HostGator is a world leading provider of web hosting. Since 2002, company is privately owned and based in Houston, Texas. Since then, HostGator has grown from a small hosting company with just three servers into a world leading and industry recognized hosting provider with more than 12,000 servers under management. The over five million domains hosted by HostGator make up approximately 1% of the world's Internet traffic. As a technology and product innovator, HostGator is able to provide its more than 400,000 customers with innovative products and services designed to complement their existing businesses. HostGator serves customers ranging from individual freelancers to Fortune 500 companies in more than 200 countries. The company is constantly working to improve and refine their service and support.

  • Unlimited Disk Space, Bandwidth, and Email
  • FREE Site Building Tools and 4,500 Website Templates
  • FREE Shopping Cart Software
  • FREE Forums, Photo Galleries, Membership Scripts
  • 24/7/365 Award Winning Technical Support

Every web hosting plan at HostGator comes with a 45 day money back guarantee, 99.9% uptime guarantee, and protected with enhanced security features. Their Unlimited plan is an easy and very straight forward way to get your company or just a blog online with Website Builder included in the package.

  • UNLIMITED Domains, Bandwith, Space
  • UNLIMITED cPanel accounts
  • FREE Site Builder Software
  • PRIVATE Name Servers
  • FREE Billing Systems

It is easy, inexpensive and profitable to start your very own web hosting company. HostGator provides the full suite of tools and support needed to have your business up and running in only a few minutes. All of the reseller hosting plans let you create unlimited web sites under your own brand name, with their own prices, packages and features. As a HostGator reseller you will keep 100% of the money you collect. Control panels available in 22 languages.

  • Single Domain
  • Unlimited Disk Space
  • Unlimited Bandwidth
  • Plesk control panel
  • Shared SSL Certificate

HostGator Windows hosting includes the flexible and easy-to-use Parallels Plesk control panel, as well as unlimited subdomains, FTP accounts, and email addresses. Additional unlimited features include MySQL, Microsoft SQL, and Access Databases. All Windows hosting plans also include free website building tools, over 4,000 free website templates, one-click installs of many popular scripts, and many additional features!

Historical Rating
Years Months
Overall Reviews & Ratings
User-friendliness
Price
Reliability & Uptime
Software
Tech support
Average Rating

5 Stars (28)

4 Stars (27)

3 Stars (65)

2 Stars (151)

1 Stars (177)

N/A (4)

Total reviews : 452
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

452
30 Minutes and no answer to a basic question.

I had what I considered to be a VERY basic question. After 30 minutes online and no answer I finally said I guess I would have to look at other service providers. They said "ok" and indicated they would get me in contact with customer "loyalty". That never happened but they did send me an email in just seconds saying the were canceling the account. I asked about the refund and they said they couldn't tell me. Funny how they couldn't answer a website related question in 30 minutes but could cancel my account in just seconds without letting me talk to someone about the refund process. In short, Awful tech support, inability to answer basic questions,didn't care if they keep or lose customers. I wish I could say one thing positive about the experience but I can't think of any.

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
30 Minutes and no answer to a basic question.

I had what I considered to be a VERY basic question. After 30 minutes online and no answer I finally said I guess I would have to look at other service providers. They said "ok" and indicated they would get me in contact with customer "loyalty". That never happened but they did send me an email in just seconds saying the were canceling the account. I asked about the refund and they said they couldn't tell me. Funny how they couldn't answer a website related question in 30 minutes but could cancel my account in just seconds without letting me talk to someone about the refund process. In short, Awful tech support, inability to answer basic questions,didn't care if they keep or lose customers. I wish I could say one thing positive about the experience but I can't think of any.

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

Poor customer service

Malthough i had asked for cancellation a month before my package about to expire and they charged my account . Also the refund is coming very late . As a result of this my bank overcharged because of hostgator fault . They are not reliable , they don't explain things , they leave you to imagine .... they hide things .... poor customer service . I rated Bad Bad Bad , better go for something else .

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Poor customer service

Malthough i had asked for cancellation a month before my package about to expire and they charged my account . Also the refund is coming very late . As a result of this my bank overcharged because of hostgator fault . They are not reliable , they don't explain things , they leave you to imagine .... they hide things .... poor customer service . I rated Bad Bad Bad , better go for something else .

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

Poor Customer Service

Customer service is rude and you cannot talk to the person you need to. Watch out for add on charges that are not needed. Domain is not compatible with my webiste and they were not willing to refund the money I spent for a year of service I cannot use.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

  • User-friendliness
  • Price
  • Reliability & Uptime
  • Software
  • Tech support
2 of 2 people found this helpful
  • User-friendliness
  • Price
  • Reliability & Uptime
  • Software
  • Tech support
2 of 2 people found this helpful
Poor Customer Service

Customer service is rude and you cannot talk to the person you need to. Watch out for add on charges that are not needed. Domain is not compatible with my webiste and they were not willing to refund the money I spent for a year of service I cannot use.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

Avoid at All Cost!

Super slow loading speed, asked for support, what they replied was "It looks fine at my end" and pushed all problems back to me. Once i request for cancellation, they replied "While working with your request to cancel I noticed that you were experiencing issues with your website which could potentially be remedied by optimizing. With you being one of our most valued customers, I would like to extend the courtesy of escalating your issue to one of our highly trained Upper Level Support Administrators to review this issue further." WTF. I insisted to cancel and asked for pro-rated refund, he replied NO FULL REFUND after 45 DAYS. Then i emphasised PRORATED REFUND, until now i still waiting for their reply. They simply trying to drag until i give up and save the money! Avoid this sucks lousy hosting company at all cost!

Rating : 1.8 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Avoid at All Cost!

Super slow loading speed, asked for support, what they replied was "It looks fine at my end" and pushed all problems back to me. Once i request for cancellation, they replied "While working with your request to cancel I noticed that you were experiencing issues with your website which could potentially be remedied by optimizing. With you being one of our most valued customers, I would like to extend the courtesy of escalating your issue to one of our highly trained Upper Level Support Administrators to review this issue further." WTF. I insisted to cancel and asked for pro-rated refund, he replied NO FULL REFUND after 45 DAYS. Then i emphasised PRORATED REFUND, until now i still waiting for their reply. They simply trying to drag until i give up and save the money! Avoid this sucks lousy hosting company at all cost!

Rating : 1.8 ⋅ Date : ⋅ Recommend : No

Worst Experience

A week after signing up for hosting and purchasing my domain I still wasn't able to start building my website because my domain was still "provisioning".. i.e. they hadn't actually processed my purchase of the domain at all. I was able to go to GoDaddy.com, instantly purchase my domain and wordpress hosting services, and begin editing my website. Now another week later and my website is up and fully functioning through them, while hostgator still says my domain is "provisioning." Then it took me 3 tries and quite a bit of wasted time to get to a customer service agent to cancel my account. Literally the worst.

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
Worst Experience

A week after signing up for hosting and purchasing my domain I still wasn't able to start building my website because my domain was still "provisioning".. i.e. they hadn't actually processed my purchase of the domain at all. I was able to go to GoDaddy.com, instantly purchase my domain and wordpress hosting services, and begin editing my website. Now another week later and my website is up and fully functioning through them, while hostgator still says my domain is "provisioning." Then it took me 3 tries and quite a bit of wasted time to get to a customer service agent to cancel my account. Literally the worst.

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

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