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HostMetro Reviews

About

  • 24/7 IN HOUSE U.S. Based Support
  • 45 Day FULL Money Back Guarantee
  • No Price Increases for Renewals!
  • 99.9% Uptime Guarantee
  • TWO FREE Website Builders
  • FREE Website Transfer
  • cPanel Control Panel
  • Softaculous Script Installer

HostMetro is a U.S. based shared web hosting company that provides affordable, reliable services with the best technical support and customer service in the industry. Our mission is simple. We aim to provide the most customer friendly, trouble-free, and reliable web hosting services in the industry. We strive to treat every customer like they are our only one and give each of you the attention you deserve. Backed by our Metro Max Guarantee, we will never raise your renewal prices, offer a full 45 day money back guarantee, offer a free website transfer, and much more!

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (67)

4 Stars (23)

3 Stars (9)

2 Stars (21)

1 Stars (24)

N/A (0)

Total reviews : 144
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
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http://hostmetro.com
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (67)

4 Stars (23)

3 Stars (9)

2 Stars (21)

1 Stars (24)

N/A (0)

Total reviews : 144
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • 24/7 IN HOUSE U.S. Based Support
  • 45 Day FULL Money Back Guarantee
  • No Price Increases for Renewals!
  • 99.9% Uptime Guarantee
  • TWO FREE Website Builders
  • FREE Website Transfer
  • cPanel Control Panel
  • Softaculous Script Installer

HostMetro is a U.S. based shared web hosting company that provides affordable, reliable services with the best technical support and customer service in the industry. Our mission is simple. We aim to provide the most customer friendly, trouble-free, and reliable web hosting services in the industry. We strive to treat every customer like they are our only one and give each of you the attention you deserve. Backed by our Metro Max Guarantee, we will never raise your renewal prices, offer a full 45 day money back guarantee, offer a free website transfer, and much more!

  • 24/7 IN HOUSE U.S. Based Support
  • 45 Day FULL Money Back Guarantee
  • No Price Increases for Renewals!
  • 99.9% Uptime Guarantee
  • TWO FREE Website Builders
  • FREE Website Transfer
  • cPanel Control Panel
  • Softaculous Script Installer

HostMetro is a U.S. based shared web hosting company that provides affordable, reliable services with the best technical support and customer service in the industry. Our mission is simple. We aim to provide the most customer friendly, trouble-free, and reliable web hosting services in the industry. We strive to treat every customer like they are our only one and give each of you the attention you deserve. Backed by our Metro Max Guarantee, we will never raise your renewal prices, offer a full 45 day money back guarantee, offer a free website transfer, and much more!

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (67)

4 Stars (23)

3 Stars (9)

2 Stars (21)

1 Stars (24)

N/A (0)

Total reviews : 144
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

144
Customer Support

This is the worst hosting service I've ever had the sad fate of using. They suspended my service because I had a cron job sending emails within my organization. They called it mail abuse. They wouldn't un-suspend my account. I couldn't talk to anyone because their phones don't work. No one answers the online chat. Finally, I spoke with someone via their online chat and they said that they couldn't help me. I received random emails from the admin asking me obscure questions like, "What are you going to do about this?" But they wouldn't let me access my account to do anything about it. I know you're thinking, this is a cheap service, but I PROMISE YOU WILL REGRET USING HOSTMETRO!

Rating : 1.8 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Customer Support

This is the worst hosting service I've ever had the sad fate of using. They suspended my service because I had a cron job sending emails within my organization. They called it mail abuse. They wouldn't un-suspend my account. I couldn't talk to anyone because their phones don't work. No one answers the online chat. Finally, I spoke with someone via their online chat and they said that they couldn't help me. I received random emails from the admin asking me obscure questions like, "What are you going to do about this?" But they wouldn't let me access my account to do anything about it. I know you're thinking, this is a cheap service, but I PROMISE YOU WILL REGRET USING HOSTMETRO!

Rating : 1.8 ⋅ Date : ⋅ Recommend : No

WORSE EXPERIENCE EVER !

DONT GO THERE WORSE SERVICE MORE DOWN THAN UPTIME SLOW SERVERS REALLY THE WORSE I HAVE EVER EXPERIENCED !

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
WORSE EXPERIENCE EVER !

DONT GO THERE WORSE SERVICE MORE DOWN THAN UPTIME SLOW SERVERS REALLY THE WORSE I HAVE EVER EXPERIENCED !

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

Worst Hosting Company EVER

Signed up to do hosting - come to find out if your users use the wrong FTP user / password - their firewall locks out that IP - forever -- no way to see it, no way to know it, just very restrictive. No other host I have ever used has this restriction. Brought it to their attention, they refused to do anything, nor refund any of my money. Was told that "this is just how it is" and that was that.

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Worst Hosting Company EVER

Signed up to do hosting - come to find out if your users use the wrong FTP user / password - their firewall locks out that IP - forever -- no way to see it, no way to know it, just very restrictive. No other host I have ever used has this restriction. Brought it to their attention, they refused to do anything, nor refund any of my money. Was told that "this is just how it is" and that was that.

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

STAY AWAY. FAR FAR AWAY. IT'S A TRAP AND A SCAM.

STAY AWAY FROM THIS COMPANY! Try calling their 800 number. Oh? It doesn't work. Guess what. It's a fake recording telling you to use their chat. What about their contact page where you can find their address? Oh wait... A 404 not found error. Everything about this garbage company is a scam. Save your money. No matter how good of a deal you think this is, spend the extra few dollars so you don't have to deal with this ABOMINATION OF A COMPANY. I would rather stick my hand in the garbage disposal and turn it on than spend one more minute hosting with this company.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
STAY AWAY. FAR FAR AWAY. IT'S A TRAP AND A SCAM.

STAY AWAY FROM THIS COMPANY! Try calling their 800 number. Oh? It doesn't work. Guess what. It's a fake recording telling you to use their chat. What about their contact page where you can find their address? Oh wait... A 404 not found error. Everything about this garbage company is a scam. Save your money. No matter how good of a deal you think this is, spend the extra few dollars so you don't have to deal with this ABOMINATION OF A COMPANY. I would rather stick my hand in the garbage disposal and turn it on than spend one more minute hosting with this company.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

Cheap but painfully slow

I bought a hosting package from Hostmetro due to the great price, but I guess you get what you pay for. Too slow to host a Wordpress site. Ok for a static HTML site. The cPanel is painfully slow to use. I moved to hosts nearly immeditely for my work. Just keep HostMetro for the domain.

Rating : 3.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Cheap but painfully slow

I bought a hosting package from Hostmetro due to the great price, but I guess you get what you pay for. Too slow to host a Wordpress site. Ok for a static HTML site. The cPanel is painfully slow to use. I moved to hosts nearly immeditely for my work. Just keep HostMetro for the domain.

Rating : 3.0 ⋅ Date : ⋅ Recommend : No

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