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HostPapa Reviews

About

  • Unlimited Web Hosting Space & Monthly Bandwidth
  • Host Unlimited Domain Names on one account
  • 1 Free Domain Name for LIFE!
  • Professional 24/7 Phone & E-Mail Support
  • 30 Day Money Back & 99.9% Uptime Guaranteed

HostPapa is a privately owned company located in Niagara Falls, NY and Oakville, Ontario, Canada. At HostPapa customers are treated as a part of family. HostPapa understands that customers' web sites are important and need to have reliable service. They have established a solid foundation to offer a hosting solution for small-to-medium sized businesses that is reliable, easy-to-use, and customer service-oriented, all for a low cost. Hosting packages from HostPapa help everyday individuals and businesses in getting high-powered and professional service at a fraction of the cost.

Shared

  • Free domain Name Registration
  • Unlimited disk space & bandwidth
  • 30-day money back guarantee
  • 24/7 Telephone, chat & email support
  • FREE site building software

HostPapa customer service is second to none. They offer 24/7 technical support if you might run into a problem. They provide you a safe and reliable platform that you can depend on. HostPapa uses the best web-based cPanel that is a one-stop-shop for creating e-mail accounts, web statistics, managing your web hosting environment, and more. HostPapa has won numerous awards and is consistently being ranked as one of the Top 10 web hosting companies.

Reseller

  • Host Unlimited Domains
  • Create Unlimited Cpanel Accounts
  • Free Billing Software
  • Free Domain Reseller Account
  • 100% Green Web Hosting Servers
  • Private Nameservers in Your Name
  • 24/7 Support in English, French and Spanish
  • 3 IP Addresses

Sign up for a HostPapa reseller account, and start your own hosting company today! No matter which reseller account you choose, you'll be able to create valuable web-hosting packages to sell under your own brand name. You determine the pricing, features and packaging, and you keep all of the money you collect.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (317)

4 Stars (86)

3 Stars (36)

2 Stars (65)

1 Stars (53)

N/A (1)

Total reviews : 558
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site
http://www.hostpapa.com
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (317)

4 Stars (86)

3 Stars (36)

2 Stars (65)

1 Stars (53)

N/A (1)

Total reviews : 558
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • Unlimited Web Hosting Space & Monthly Bandwidth
  • Host Unlimited Domain Names on one account
  • 1 Free Domain Name for LIFE!
  • Professional 24/7 Phone & E-Mail Support
  • 30 Day Money Back & 99.9% Uptime Guaranteed

HostPapa is a privately owned company located in Niagara Falls, NY and Oakville, Ontario, Canada. At HostPapa customers are treated as a part of family. HostPapa understands that customers' web sites are important and need to have reliable service. They have established a solid foundation to offer a hosting solution for small-to-medium sized businesses that is reliable, easy-to-use, and customer service-oriented, all for a low cost. Hosting packages from HostPapa help everyday individuals and businesses in getting high-powered and professional service at a fraction of the cost.

Shared

  • Free domain Name Registration
  • Unlimited disk space & bandwidth
  • 30-day money back guarantee
  • 24/7 Telephone, chat & email support
  • FREE site building software

HostPapa customer service is second to none. They offer 24/7 technical support if you might run into a problem. They provide you a safe and reliable platform that you can depend on. HostPapa uses the best web-based cPanel that is a one-stop-shop for creating e-mail accounts, web statistics, managing your web hosting environment, and more. HostPapa has won numerous awards and is consistently being ranked as one of the Top 10 web hosting companies.

Reseller

  • Host Unlimited Domains
  • Create Unlimited Cpanel Accounts
  • Free Billing Software
  • Free Domain Reseller Account
  • 100% Green Web Hosting Servers
  • Private Nameservers in Your Name
  • 24/7 Support in English, French and Spanish
  • 3 IP Addresses

Sign up for a HostPapa reseller account, and start your own hosting company today! No matter which reseller account you choose, you'll be able to create valuable web-hosting packages to sell under your own brand name. You determine the pricing, features and packaging, and you keep all of the money you collect.

  • Unlimited Web Hosting Space & Monthly Bandwidth
  • Host Unlimited Domain Names on one account
  • 1 Free Domain Name for LIFE!
  • Professional 24/7 Phone & E-Mail Support
  • 30 Day Money Back & 99.9% Uptime Guaranteed

HostPapa is a privately owned company located in Niagara Falls, NY and Oakville, Ontario, Canada. At HostPapa customers are treated as a part of family. HostPapa understands that customers' web sites are important and need to have reliable service. They have established a solid foundation to offer a hosting solution for small-to-medium sized businesses that is reliable, easy-to-use, and customer service-oriented, all for a low cost. Hosting packages from HostPapa help everyday individuals and businesses in getting high-powered and professional service at a fraction of the cost.

  • Free domain Name Registration
  • Unlimited disk space & bandwidth
  • 30-day money back guarantee
  • 24/7 Telephone, chat & email support
  • FREE site building software

HostPapa customer service is second to none. They offer 24/7 technical support if you might run into a problem. They provide you a safe and reliable platform that you can depend on. HostPapa uses the best web-based cPanel that is a one-stop-shop for creating e-mail accounts, web statistics, managing your web hosting environment, and more. HostPapa has won numerous awards and is consistently being ranked as one of the Top 10 web hosting companies.

  • Host Unlimited Domains
  • Create Unlimited Cpanel Accounts
  • Free Billing Software
  • Free Domain Reseller Account
  • 100% Green Web Hosting Servers
  • Private Nameservers in Your Name
  • 24/7 Support in English, French and Spanish
  • 3 IP Addresses

Sign up for a HostPapa reseller account, and start your own hosting company today! No matter which reseller account you choose, you'll be able to create valuable web-hosting packages to sell under your own brand name. You determine the pricing, features and packaging, and you keep all of the money you collect.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (317)

4 Stars (86)

3 Stars (36)

2 Stars (65)

1 Stars (53)

N/A (1)

Total reviews : 558
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

558
Incompetent, slow, false-promises

I fell into the trap of the 'flash-sale' and bought just under 10 "unlimited" business hosting accounts less than a year ago. BIG MISTAKE. I've had nothing but trouble with them. Their support can't formulate a single correct sentence and has from web-development as much an idea as I have about cooking (I'm a "microwave chef"). Since yesterday most of my accounts are offline. All of yesterday I've been in contact with what they call "support" only to find out TODAY that the accounts have been suspended for reasons of being "too resource hungry". This was brought about by SE indexing - not by generic traffic (that, I'd dream of). They gave us no warning. Just turned it of over night. I didn't get an email either. I explained what most likely the cause of this is and asked them to set the sites live again or let me know if they wont. This is 10 hours ago now. A few minutes ago I asked again via their Level 1 chat support and still I have no answer. Losing $$$ en masse here.

Rid

Rating : 1.0 ⋅ Date : February 17, 2017 ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Incompetent, slow, false-promises

I fell into the trap of the 'flash-sale' and bought just under 10 "unlimited" business hosting accounts less than a year ago. BIG MISTAKE. I've had nothing but trouble with them. Their support can't formulate a single correct sentence and has from web-development as much an idea as I have about cooking (I'm a "microwave chef"). Since yesterday most of my accounts are offline. All of yesterday I've been in contact with what they call "support" only to find out TODAY that the accounts have been suspended for reasons of being "too resource hungry". This was brought about by SE indexing - not by generic traffic (that, I'd dream of). They gave us no warning. Just turned it of over night. I didn't get an email either. I explained what most likely the cause of this is and asked them to set the sites live again or let me know if they wont. This is 10 hours ago now. A few minutes ago I asked again via their Level 1 chat support and still I have no answer. Losing $$$ en masse here.

Rid

Rating : 1.0 ⋅ Date : February 17, 2017 ⋅ Recommend : No

Great Support Team

For a novice like myself, it is very helpful to have support that is patient and understanding as I learn how to maneuver around the website and its different entities. They walked me through the process of updating my passwords with much patience. And they worked with me over the weekend which was very accommodating.

Annette Schwab

Rating : 5.0 ⋅ Date : February 16, 2017 ⋅ Recommend : Yes

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Great Support Team

For a novice like myself, it is very helpful to have support that is patient and understanding as I learn how to maneuver around the website and its different entities. They walked me through the process of updating my passwords with much patience. And they worked with me over the weekend which was very accommodating.

Annette Schwab

Rating : 5.0 ⋅ Date : February 16, 2017 ⋅ Recommend : Yes

Great Tech Support

I have needed tech support just a few times in the 5+ years I have had Hostpapa hosting my website. Each time it is friendly, helpful and the problem sorted out in a very timely manner.

Merlin Coughlan

Rating : 5.0 ⋅ Date : February 14, 2017 ⋅ Recommend : Yes

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 1 people found this helpful
Great Tech Support

I have needed tech support just a few times in the 5+ years I have had Hostpapa hosting my website. Each time it is friendly, helpful and the problem sorted out in a very timely manner.

Merlin Coughlan

Rating : 5.0 ⋅ Date : February 14, 2017 ⋅ Recommend : Yes

Premium Web Hosting

I would like to recommend host papa to anyone looking to create a domain name or start web hosting. They have great value web hosting if you are looking to host your own website. They also offer super fast VPS's if you are a business looking to host and they cater to all sizes small - large. HostPapa also offer amazing support so you never feel lost or cant do or find something. They provide quick response by email and ticket enquiries and a big one for me was there phone tech support. My min wait time to speak to a real life person is about 2 - 4mins and they are very understanding and always resolve my issues/problems. They also have a huge knowledge base and provide incredible docs online. I am a very happy customer of HostPapa.com.

Matt

Rating : 5.0 ⋅ Date : February 14, 2017 ⋅ Recommend : Yes

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 1 people found this helpful
Premium Web Hosting

I would like to recommend host papa to anyone looking to create a domain name or start web hosting. They have great value web hosting if you are looking to host your own website. They also offer super fast VPS's if you are a business looking to host and they cater to all sizes small - large. HostPapa also offer amazing support so you never feel lost or cant do or find something. They provide quick response by email and ticket enquiries and a big one for me was there phone tech support. My min wait time to speak to a real life person is about 2 - 4mins and they are very understanding and always resolve my issues/problems. They also have a huge knowledge base and provide incredible docs online. I am a very happy customer of HostPapa.com.

Matt

Rating : 5.0 ⋅ Date : February 14, 2017 ⋅ Recommend : Yes

Thank you Hostpapa

I have been using HostPapa for about 5 or 6 years. I was very surprised at the start that they gave such a good service for so low a price. Our company had been paying more per month than I was paying per year. I knew I was taking a risk but found I had better service (support) and less downtime than I had been used to. I have recommended it to two other people who are also very happy.

Robert Chambers

Rating : 4.8 ⋅ Date : February 14, 2017 ⋅ Recommend : Yes

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Thank you Hostpapa

I have been using HostPapa for about 5 or 6 years. I was very surprised at the start that they gave such a good service for so low a price. Our company had been paying more per month than I was paying per year. I knew I was taking a risk but found I had better service (support) and less downtime than I had been used to. I have recommended it to two other people who are also very happy.

Robert Chambers

Rating : 4.8 ⋅ Date : February 14, 2017 ⋅ Recommend : Yes

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