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IXWebhosting Reviews

About

  • Unlimited Disk Space, Bandwidth, and Hosted Domains
  • Free Domain Registration and Instant Setup
  • 30 Day Money Back Guarantee
  • 99.9% Uptime Guarantee
  • 24/7 Dedicated Support Team
  • 24/7 Network and Service Monitoring
  • VPS, Cloud and Shared Hosting!
  • Tons of Easy

Originally launched in 1999, IX Web Hosting is one of the most well known web hosting providers in the world. Since then, IX Web Hosting has grown to have over 500,000 websites hosted. IX Webhosting has a wide variety of hosting solutions to choose from and all of their hosting services are excellent in terms of prices. Yet, in the past we have seen some very negative reviews regarding IX customer and technical support. If you decide on hosting your website with IX, please post your review here. Your vote is very important to us!

Shared

  • Unlimited Disk Space and Bandwidth
  • 1-15 Free Dedicated IPs
  • 1-3 Free Domain Registrations
  • Linux and Windows Hosting
  • Free Easy, Click-to-Create Site Builder
  • 24/7 Customer Support by Phone, Chat, Ticket, Email
  • Free Google AdWords Advertising!
  • Free One Click, Easy Install Online Store, Forum, Blog, Galler et

IXwebhosting offers industry leading Linux hosting plans with number of unlimited features and 24/7 technical support. For a limited time their most popular shared hosting plans, suitable for both personal and business websites, are priced from $3.95 to $7.95/month.

VPS

  • 1xCPU Cores
  • 384MB Guaranteed RAM
  • 500GB Data Transfer
  • 10GB Storage
  • 2 Dedicated IPs
  • 24/7 Customers Support upon request
  • Want Your Own Piece Of The Cloud?

Don't like Sharing? If having your own operating system, control panel, full root access, guaranteed uptime, and system resources matters, then VPS is what you're looking for. VPS gives you control of your self-managed server, just as if you had your own dedicated server. cPanel or Plesk installation is included or can be later added to Linux VPS (upon request to X4 and X8 only). Windows VPS includes Plesk 10 pre-installed.

Cloud

  • 2xCPU Cores
  • 1GB Guaranteed RAM
  • 300GB Data Transfer
  • 20GB Storage (Tier 1)
  • 2 Dedicated IPs
  • cPanel or Plesk CP is included!
  • For your Cloud, you may choose between a Linux or a Windows Opera

Why is Cloud for Me? IX Cloud Services gives you all of the flexibility and control of a dedicated server, with better uptime, better performance and less hassle. If you are prepared to administer your own server and applications, this is the product for you. With root level "white box" access, you can install, manage and administer just about anything. Web Sites, Internet Services (SQL, Exchange, etc.), Software-as-a-S

Windows

  • Unlimited Bandwidth
  • Unlimited Disk Space
  • Unlimited Hosted Domains
  • 2 Free Domains
  • 3 Free Dedicated IPs

Our plans have no limits: Not on the amount of domains you can host, not on the bandwidth, and not on the diskspace. Because everyone uses their shared hosting account differently, we don't need to put limits on your account.

Historical Rating
Years Months
Overall Reviews & Ratings
User-friendliness
Price
Reliability & Uptime
Software
Tech support
Average Rating

5 Stars (136)

4 Stars (47)

3 Stars (40)

2 Stars (77)

1 Stars (58)

N/A (9)

Total reviews : 367
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site
http://www.ixwebhosting.com/
Historical Rating
Years Months
Overall Reviews & Ratings
User-friendliness
Price
Reliability & Uptime
Software
Tech support
Average Rating

5 Stars (136)

4 Stars (47)

3 Stars (40)

2 Stars (77)

1 Stars (58)

N/A (9)

Total reviews : 367
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • Unlimited Disk Space, Bandwidth, and Hosted Domains
  • Free Domain Registration and Instant Setup
  • 30 Day Money Back Guarantee
  • 99.9% Uptime Guarantee
  • 24/7 Dedicated Support Team
  • 24/7 Network and Service Monitoring
  • VPS, Cloud and Shared Hosting!
  • Tons of Easy

Originally launched in 1999, IX Web Hosting is one of the most well known web hosting providers in the world. Since then, IX Web Hosting has grown to have over 500,000 websites hosted. IX Webhosting has a wide variety of hosting solutions to choose from and all of their hosting services are excellent in terms of prices. Yet, in the past we have seen some very negative reviews regarding IX customer and technical support. If you decide on hosting your website with IX, please post your review here. Your vote is very important to us!

Shared

  • Unlimited Disk Space and Bandwidth
  • 1-15 Free Dedicated IPs
  • 1-3 Free Domain Registrations
  • Linux and Windows Hosting
  • Free Easy, Click-to-Create Site Builder
  • 24/7 Customer Support by Phone, Chat, Ticket, Email
  • Free Google AdWords Advertising!
  • Free One Click, Easy Install Online Store, Forum, Blog, Galler et

IXwebhosting offers industry leading Linux hosting plans with number of unlimited features and 24/7 technical support. For a limited time their most popular shared hosting plans, suitable for both personal and business websites, are priced from $3.95 to $7.95/month.

VPS

  • 1xCPU Cores
  • 384MB Guaranteed RAM
  • 500GB Data Transfer
  • 10GB Storage
  • 2 Dedicated IPs
  • 24/7 Customers Support upon request
  • Want Your Own Piece Of The Cloud?

Don't like Sharing? If having your own operating system, control panel, full root access, guaranteed uptime, and system resources matters, then VPS is what you're looking for. VPS gives you control of your self-managed server, just as if you had your own dedicated server. cPanel or Plesk installation is included or can be later added to Linux VPS (upon request to X4 and X8 only). Windows VPS includes Plesk 10 pre-installed.

Cloud

  • 2xCPU Cores
  • 1GB Guaranteed RAM
  • 300GB Data Transfer
  • 20GB Storage (Tier 1)
  • 2 Dedicated IPs
  • cPanel or Plesk CP is included!
  • For your Cloud, you may choose between a Linux or a Windows Opera

Why is Cloud for Me? IX Cloud Services gives you all of the flexibility and control of a dedicated server, with better uptime, better performance and less hassle. If you are prepared to administer your own server and applications, this is the product for you. With root level "white box" access, you can install, manage and administer just about anything. Web Sites, Internet Services (SQL, Exchange, etc.), Software-as-a-S

Windows

  • Unlimited Bandwidth
  • Unlimited Disk Space
  • Unlimited Hosted Domains
  • 2 Free Domains
  • 3 Free Dedicated IPs

Our plans have no limits: Not on the amount of domains you can host, not on the bandwidth, and not on the diskspace. Because everyone uses their shared hosting account differently, we don't need to put limits on your account.

  • Unlimited Disk Space, Bandwidth, and Hosted Domains
  • Free Domain Registration and Instant Setup
  • 30 Day Money Back Guarantee
  • 99.9% Uptime Guarantee
  • 24/7 Dedicated Support Team
  • 24/7 Network and Service Monitoring
  • VPS, Cloud and Shared Hosting!
  • Tons of Easy

Originally launched in 1999, IX Web Hosting is one of the most well known web hosting providers in the world. Since then, IX Web Hosting has grown to have over 500,000 websites hosted. IX Webhosting has a wide variety of hosting solutions to choose from and all of their hosting services are excellent in terms of prices. Yet, in the past we have seen some very negative reviews regarding IX customer and technical support. If you decide on hosting your website with IX, please post your review here. Your vote is very important to us!

  • Unlimited Disk Space and Bandwidth
  • 1-15 Free Dedicated IPs
  • 1-3 Free Domain Registrations
  • Linux and Windows Hosting
  • Free Easy, Click-to-Create Site Builder
  • 24/7 Customer Support by Phone, Chat, Ticket, Email
  • Free Google AdWords Advertising!
  • Free One Click, Easy Install Online Store, Forum, Blog, Galler et

IXwebhosting offers industry leading Linux hosting plans with number of unlimited features and 24/7 technical support. For a limited time their most popular shared hosting plans, suitable for both personal and business websites, are priced from $3.95 to $7.95/month.

  • 1xCPU Cores
  • 384MB Guaranteed RAM
  • 500GB Data Transfer
  • 10GB Storage
  • 2 Dedicated IPs
  • 24/7 Customers Support upon request
  • Want Your Own Piece Of The Cloud?

Don't like Sharing? If having your own operating system, control panel, full root access, guaranteed uptime, and system resources matters, then VPS is what you're looking for. VPS gives you control of your self-managed server, just as if you had your own dedicated server. cPanel or Plesk installation is included or can be later added to Linux VPS (upon request to X4 and X8 only). Windows VPS includes Plesk 10 pre-installed.

  • 2xCPU Cores
  • 1GB Guaranteed RAM
  • 300GB Data Transfer
  • 20GB Storage (Tier 1)
  • 2 Dedicated IPs
  • cPanel or Plesk CP is included!
  • For your Cloud, you may choose between a Linux or a Windows Opera

Why is Cloud for Me? IX Cloud Services gives you all of the flexibility and control of a dedicated server, with better uptime, better performance and less hassle. If you are prepared to administer your own server and applications, this is the product for you. With root level "white box" access, you can install, manage and administer just about anything. Web Sites, Internet Services (SQL, Exchange, etc.), Software-as-a-S

  • Unlimited Bandwidth
  • Unlimited Disk Space
  • Unlimited Hosted Domains
  • 2 Free Domains
  • 3 Free Dedicated IPs

Our plans have no limits: Not on the amount of domains you can host, not on the bandwidth, and not on the diskspace. Because everyone uses their shared hosting account differently, we don't need to put limits on your account.

Historical Rating
Years Months
Overall Reviews & Ratings
User-friendliness
Price
Reliability & Uptime
Software
Tech support
Average Rating

5 Stars (136)

4 Stars (47)

3 Stars (40)

2 Stars (77)

1 Stars (58)

N/A (9)

Total reviews : 367
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

367
TERRIBLE!!!!

Offered FREE additional domain and then charged me for it 8 months after I had cancelled the account. When I called to complain, they said I only cancelled the hosting account and I did not specifically tell them to cancel the domain name too. SHADY "organization". BEWARE.....

Rating : 1.8 ⋅ Date : ⋅ Recommend : No

Answer from IXWebhosting

Hello Marcus, I'm sorry for the bad experiences you had with the renewal of your domain. As per ICANN regulations and our Terms of Service, domain registration fees are non-refundable. I'm sorry that this happened to you, please let us know if you have any additional questions. Thank you, IX Web Hosting

Stepan Radibog @ IXWebhosting
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
TERRIBLE!!!!

Offered FREE additional domain and then charged me for it 8 months after I had cancelled the account. When I called to complain, they said I only cancelled the hosting account and I did not specifically tell them to cancel the domain name too. SHADY "organization". BEWARE.....

Rating : 1.8 ⋅ Date : ⋅ Recommend : No

Answer from IXWebhosting

Hello Marcus, I'm sorry for the bad experiences you had with the renewal of your domain. As per ICANN regulations and our Terms of Service, domain registration fees are non-refundable. I'm sorry that this happened to you, please let us know if you have any additional questions. Thank you, IX Web Hosting

Stepan Radibog @ IXWebhosting
Good until recent.

2016 they had alot of reliability issues unfortunately, they gave me free service for a few months but having a website down for many days isnt cool.

Rating : 2.4 ⋅ Date : ⋅ Recommend : Yes

Answer from IXWebhosting

Hello Kyle, I'm sorry that you were part of that outage. We work hard to minimize hardware issues that would result in downtime. Unfortunately, we can't predict when a hardware failure will occur. However, when it does happen, we work quickly on a resolution to minimize customer downtime and to prevent data loss. When something like this happens, the best place to stay on top of what is happening is our status blog. You can check this at any point during an outage as we update it regularly throughout any outage. Thank you, IX Web Hosting

Stepan Radibog @ IXWebhosting
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Good until recent.

2016 they had alot of reliability issues unfortunately, they gave me free service for a few months but having a website down for many days isnt cool.

Rating : 2.4 ⋅ Date : ⋅ Recommend : Yes

Answer from IXWebhosting

Hello Kyle, I'm sorry that you were part of that outage. We work hard to minimize hardware issues that would result in downtime. Unfortunately, we can't predict when a hardware failure will occur. However, when it does happen, we work quickly on a resolution to minimize customer downtime and to prevent data loss. When something like this happens, the best place to stay on top of what is happening is our status blog. You can check this at any point during an outage as we update it regularly throughout any outage. Thank you, IX Web Hosting

Stepan Radibog @ IXWebhosting
Beware cross-checked sales!

Avoid this shoddy business, but if you do use them, watch out for their cross-check sales for services such as SiteLock and Domain Club. They'll slam yu for services that you don't want, and then tell you its their "Corporate policy" not to refund.

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

Answer from IXWebhosting

Hello Thomas, I apologize that you feel you were treated this way. All add-ons are clearly indicated and you are given the opportunity decline them. In addition, you have the opportunity to not renew them. Thank you, IX Web Hosting

Stepan Radibog @ IXWebhosting
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Beware cross-checked sales!

Avoid this shoddy business, but if you do use them, watch out for their cross-check sales for services such as SiteLock and Domain Club. They'll slam yu for services that you don't want, and then tell you its their "Corporate policy" not to refund.

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

Answer from IXWebhosting

Hello Thomas, I apologize that you feel you were treated this way. All add-ons are clearly indicated and you are given the opportunity decline them. In addition, you have the opportunity to not renew them. Thank you, IX Web Hosting

Stepan Radibog @ IXWebhosting
Appling dishonesty with "Unlimited"

I have been with IX for probably 10 years, and only now discover their claims of Unlimited Disk Space means 30Gb. If I had know that when I joined I would not have signed up. Don't give me any of this 'Fair Use' BS. If you drew a line around 200GB I would think that was reasonable. But to make such absolute claims of "worry free unlimited disk space" without any reference to the actual limit, is simply dishonest. Even in their Fair Use of Resources page, if you know about its existence and google it directly, there is no mention of a 30GB limit. But then they have the hide to tell me that they will suspend and delete all my content if I don't remove the excess to 30GB in 2days! That's just plain rudeness. I should have known to beware when I saw IX had been taken over by Indians - after years of travelling in India, you'd think I would have learnt my lesson. Now I'm going to have to find another web hosting service that is honest about its plan statements.

Rating : 2.6 ⋅ Date : ⋅ Recommend : No

Answer from IXWebhosting

Hello Michael, I know it's frustrating to hear that you have unlimited storage space only to then be told that you have to reduce the amount of storage you are using. The reality is that on these shared servers we have to maintain a stable environment for all users. When one user goes way above and beyond the standard usage on a server, we have to take action to prevent it from impacting all the other users. If you would like to discuss this situation further, we are willing to listen and work something out with you. You can contact us at support@ixwebhosting.com and we will respond to your concerns as soon as possible. Thank you, IX Web Hosting

Stepan Radibog @ IXWebhosting
  • User-friendliness
  • Price
  • Reliability & Uptime
  • Software
  • Tech support
0 of 0 people found this helpful
  • User-friendliness
  • Price
  • Reliability & Uptime
  • Software
  • Tech support
0 of 0 people found this helpful
Appling dishonesty with "Unlimited"

I have been with IX for probably 10 years, and only now discover their claims of Unlimited Disk Space means 30Gb. If I had know that when I joined I would not have signed up. Don't give me any of this 'Fair Use' BS. If you drew a line around 200GB I would think that was reasonable. But to make such absolute claims of "worry free unlimited disk space" without any reference to the actual limit, is simply dishonest. Even in their Fair Use of Resources page, if you know about its existence and google it directly, there is no mention of a 30GB limit. But then they have the hide to tell me that they will suspend and delete all my content if I don't remove the excess to 30GB in 2days! That's just plain rudeness. I should have known to beware when I saw IX had been taken over by Indians - after years of travelling in India, you'd think I would have learnt my lesson. Now I'm going to have to find another web hosting service that is honest about its plan statements.

Rating : 2.6 ⋅ Date : ⋅ Recommend : No

Answer from IXWebhosting

Hello Michael, I know it's frustrating to hear that you have unlimited storage space only to then be told that you have to reduce the amount of storage you are using. The reality is that on these shared servers we have to maintain a stable environment for all users. When one user goes way above and beyond the standard usage on a server, we have to take action to prevent it from impacting all the other users. If you would like to discuss this situation further, we are willing to listen and work something out with you. You can contact us at support@ixwebhosting.com and we will respond to your concerns as soon as possible. Thank you, IX Web Hosting

Stepan Radibog @ IXWebhosting
very bad and very poor hosting

full fuc**** hosting, they not provide all thing that they commit in their package, they hide CPU and RAM and storage limitations like CPU limit for all domains for unlimited package is only 300-min-cpu and f**** your date by them selves and not inform you. they are all bullshit. thanks

Rating : 2.6 ⋅ Date : ⋅ Recommend : No

Answer from IXWebhosting

Hello Sohail, I didn't have enough information to find your account, so I'm not sure what your exact issue was. It sounds like your websites were using more than their fair share of resources. Like any shared web host, customers on our shared servers are sharing the available resources. When one user utilizes more than their fair share of those resources it negatively impacts other users on the server. To make sure services remain functioning on the server for other users we do sometimes have to limit usage of the top users. For sites that have high resource requirements we also offer VDC and Cloud options.

Stepan Radibog @ IXWebhosting
  • User-friendliness
  • Price
  • Reliability & Uptime
  • Software
  • Tech support
0 of 0 people found this helpful
  • User-friendliness
  • Price
  • Reliability & Uptime
  • Software
  • Tech support
0 of 0 people found this helpful
very bad and very poor hosting

full fuc**** hosting, they not provide all thing that they commit in their package, they hide CPU and RAM and storage limitations like CPU limit for all domains for unlimited package is only 300-min-cpu and f**** your date by them selves and not inform you. they are all bullshit. thanks

Rating : 2.6 ⋅ Date : ⋅ Recommend : No

Answer from IXWebhosting

Hello Sohail, I didn't have enough information to find your account, so I'm not sure what your exact issue was. It sounds like your websites were using more than their fair share of resources. Like any shared web host, customers on our shared servers are sharing the available resources. When one user utilizes more than their fair share of those resources it negatively impacts other users on the server. To make sure services remain functioning on the server for other users we do sometimes have to limit usage of the top users. For sites that have high resource requirements we also offer VDC and Cloud options.

Stepan Radibog @ IXWebhosting

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