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LeaseWeb Reviews

About

  • 99.999% Uptime
  • 3.5 Tbps Network Capacity
  • Connected to 30 Internet Exchanges in Europe and US.
  • 24/7 Support
  • Multiple SLA packages available

LeaseWeb is a leading Infrastructure-as-a-Service (IaaS) provider serving a worldwide portfolio of 15,000 customers ranging from SMBs to Enterprises. Services include Public Cloud, Private Cloud, Hybrid Hosting, Colocation, Dedicated Hosting and CDN, supported by exceptional customer service and technical support. LeaseWeb has been hosting and supporting mission critical websites, internet applications, email servers, security and storage services since 1997. LeaseWeb operates 6 data centers in the U.S. and Europe, all of which are backed by a superior worldwide network with a total capacity of more than 3.5 Tbps. Services are offered through various subsidiaries, being LeaseWeb Netherlands B.V., LeaseWeb USA, Inc., LeaseWeb Deutschland GmbH (Germany) and LeaseWeb (UK). With more than 60,000 servers under management, LeaseWeb provides infrastructure for mission-critical websites, Internet applications, e-mail servers, security, and storage services.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (0)

4 Stars (0)

3 Stars (1)

2 Stars (2)

1 Stars (0)

N/A (0)

Total reviews : 3
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
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http://www.leaseweb.com
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (0)

4 Stars (0)

3 Stars (1)

2 Stars (2)

1 Stars (0)

N/A (0)

Total reviews : 3
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • 99.999% Uptime
  • 3.5 Tbps Network Capacity
  • Connected to 30 Internet Exchanges in Europe and US.
  • 24/7 Support
  • Multiple SLA packages available

LeaseWeb is a leading Infrastructure-as-a-Service (IaaS) provider serving a worldwide portfolio of 15,000 customers ranging from SMBs to Enterprises. Services include Public Cloud, Private Cloud, Hybrid Hosting, Colocation, Dedicated Hosting and CDN, supported by exceptional customer service and technical support. LeaseWeb has been hosting and supporting mission critical websites, internet applications, email servers, security and storage services since 1997. LeaseWeb operates 6 data centers in the U.S. and Europe, all of which are backed by a superior worldwide network with a total capacity of more than 3.5 Tbps. Services are offered through various subsidiaries, being LeaseWeb Netherlands B.V., LeaseWeb USA, Inc., LeaseWeb Deutschland GmbH (Germany) and LeaseWeb (UK). With more than 60,000 servers under management, LeaseWeb provides infrastructure for mission-critical websites, Internet applications, e-mail servers, security, and storage services.

  • 99.999% Uptime
  • 3.5 Tbps Network Capacity
  • Connected to 30 Internet Exchanges in Europe and US.
  • 24/7 Support
  • Multiple SLA packages available

LeaseWeb is a leading Infrastructure-as-a-Service (IaaS) provider serving a worldwide portfolio of 15,000 customers ranging from SMBs to Enterprises. Services include Public Cloud, Private Cloud, Hybrid Hosting, Colocation, Dedicated Hosting and CDN, supported by exceptional customer service and technical support. LeaseWeb has been hosting and supporting mission critical websites, internet applications, email servers, security and storage services since 1997. LeaseWeb operates 6 data centers in the U.S. and Europe, all of which are backed by a superior worldwide network with a total capacity of more than 3.5 Tbps. Services are offered through various subsidiaries, being LeaseWeb Netherlands B.V., LeaseWeb USA, Inc., LeaseWeb Deutschland GmbH (Germany) and LeaseWeb (UK). With more than 60,000 servers under management, LeaseWeb provides infrastructure for mission-critical websites, Internet applications, e-mail servers, security, and storage services.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (0)

4 Stars (0)

3 Stars (1)

2 Stars (2)

1 Stars (0)

N/A (0)

Total reviews : 3
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

3
Worst customer service and outrageous hidden fees

I rented a cheap $7/month virtual server for around half a year by LeaseWeb. I pre-paid LeaseWeb services every month in advance, then switched to another project and forgot about LeaseWeb. Although LeaseWeb obviously suffered no losses (since they always charge in advance) they found it appropriate to charge me $150 dollars (equivalent of ~22 months usage of the same server + plus $7 for the next month). If you consider using LeaseWeb as your service provider you should make sure to inform yourself about the outrageous hidden costs the company may impose on you. Recently, when I again needed a virtual server and ordered one by LeaseWeb, they first lots of personal documents (copy of a credit card, copy of my passport and my proof of address). Ok, I provided it all the same day and expected the standard VM be ready within 24h. However, even in 3 days the machine wasn't there... And only after numerous emails initiated from my side (why??) and only replied with a significant delay it

Rating : 2.2 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
Worst customer service and outrageous hidden fees

I rented a cheap $7/month virtual server for around half a year by LeaseWeb. I pre-paid LeaseWeb services every month in advance, then switched to another project and forgot about LeaseWeb. Although LeaseWeb obviously suffered no losses (since they always charge in advance) they found it appropriate to charge me $150 dollars (equivalent of ~22 months usage of the same server + plus $7 for the next month). If you consider using LeaseWeb as your service provider you should make sure to inform yourself about the outrageous hidden costs the company may impose on you. Recently, when I again needed a virtual server and ordered one by LeaseWeb, they first lots of personal documents (copy of a credit card, copy of my passport and my proof of address). Ok, I provided it all the same day and expected the standard VM be ready within 24h. However, even in 3 days the machine wasn't there... And only after numerous emails initiated from my side (why??) and only replied with a significant delay it

Rating : 2.2 ⋅ Date : ⋅ Recommend : No

LeaseWeb Dedicated Server in 8 days

5 days ago on 11/20/2013 I have ordered and paid a dedicated server at LEASEWEB for my hosting. After I made ​​the order I received a phone call made ​​me rule verification procedure and told me that within 1 to 3 days in the server will be online. I have not received any order confirmation by email. We sent a confirmation email to support and I asked for details on when the server will be online. After 24 hours I received an answer when I have this server. ... Dear Customer, Thank you for your order with LeaseWeb. We would like to inform you that the delivery process of your order NLxxxxxxxx has been started. The estimate delivery date is 27/11/2013. On completion, you will receive a separate mail with the log in details. For any questions regarding your order please contact the Sales Support department at order@leaseweb.com We appreciate your business needs. Kind regards, LeaseWeb . I did not say that's not possible. 8 days to have a server? Perhaps it is still in factory

Rating : 3.2 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 1 people found this helpful
LeaseWeb Dedicated Server in 8 days

5 days ago on 11/20/2013 I have ordered and paid a dedicated server at LEASEWEB for my hosting. After I made ​​the order I received a phone call made ​​me rule verification procedure and told me that within 1 to 3 days in the server will be online. I have not received any order confirmation by email. We sent a confirmation email to support and I asked for details on when the server will be online. After 24 hours I received an answer when I have this server. ... Dear Customer, Thank you for your order with LeaseWeb. We would like to inform you that the delivery process of your order NLxxxxxxxx has been started. The estimate delivery date is 27/11/2013. On completion, you will receive a separate mail with the log in details. For any questions regarding your order please contact the Sales Support department at order@leaseweb.com We appreciate your business needs. Kind regards, LeaseWeb . I did not say that's not possible. 8 days to have a server? Perhaps it is still in factory

Rating : 3.2 ⋅ Date : ⋅ Recommend : No

cloud vps == bad experience

ip's are permanently blacklisted for spam, nobody cares at leaseweb. i jat to tell them multiple times that their san has an hw failure before they fixed it. i can't recommend them, often downtime in ams

Rating : 2.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 1 people found this helpful
cloud vps == bad experience

ip's are permanently blacklisted for spam, nobody cares at leaseweb. i jat to tell them multiple times that their san has an hw failure before they fixed it. i can't recommend them, often downtime in ams

Rating : 2.0 ⋅ Date : ⋅ Recommend : No

  • 1

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