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NetFirms Reviews

About

  • Affordable Web Hosting Services
  • 30-Day Money-Back Guarantee
  • Netfirms Tier 1 Data Centers
  • Clustered Hosting Technology
  • Custom Control Panel
  • Online Advertising Credits
  • Ready-to-Go Websites Builder
  • Domain Name Search and Domain Registration

Netfirms provide global web hosting solutions and technology to successful individuals, entrepreneurs and small and medium sized business since 1998. Since then they have grown to be one of the largest web hosting and domain name providers, powering more than 1.2 million websites around the globe. Netfirms has been in business for over 12 years. They help customers get their ideas online.

Shared

  • Unlimited Disk Space and Bandwidth
  • 1 Free Domain Names For Life
  • Free Domain Privacy
  • Free Ready-to-go-Websites & One-click App Installer
  • $150 Online Advertising Credits, Unlimited Websites
  • 24/7 Toll-Free Support, 30-Day Money Back

Need a reliable host - look no further. Netfirms guarantees that you will not be left disappointed. They are generously provide customers with loads of Free features on most of their hosting plans such as Ready-to-go-Websites and One-click App Installer. On top of that, Netfirms give away cash credits for online advertisement. All of the hosting plans come with 30-Day money back option, so if you are not completely satisfied you do not have to pay! And if anything, they always have a competent support standing by 24/7.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (2)

4 Stars (3)

3 Stars (8)

2 Stars (29)

1 Stars (38)

N/A (3)

Total reviews : 83
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
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http://www.netfirms.com/
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (2)

4 Stars (3)

3 Stars (8)

2 Stars (29)

1 Stars (38)

N/A (3)

Total reviews : 83
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • Affordable Web Hosting Services
  • 30-Day Money-Back Guarantee
  • Netfirms Tier 1 Data Centers
  • Clustered Hosting Technology
  • Custom Control Panel
  • Online Advertising Credits
  • Ready-to-Go Websites Builder
  • Domain Name Search and Domain Registration

Netfirms provide global web hosting solutions and technology to successful individuals, entrepreneurs and small and medium sized business since 1998. Since then they have grown to be one of the largest web hosting and domain name providers, powering more than 1.2 million websites around the globe. Netfirms has been in business for over 12 years. They help customers get their ideas online.

Shared

  • Unlimited Disk Space and Bandwidth
  • 1 Free Domain Names For Life
  • Free Domain Privacy
  • Free Ready-to-go-Websites & One-click App Installer
  • $150 Online Advertising Credits, Unlimited Websites
  • 24/7 Toll-Free Support, 30-Day Money Back

Need a reliable host - look no further. Netfirms guarantees that you will not be left disappointed. They are generously provide customers with loads of Free features on most of their hosting plans such as Ready-to-go-Websites and One-click App Installer. On top of that, Netfirms give away cash credits for online advertisement. All of the hosting plans come with 30-Day money back option, so if you are not completely satisfied you do not have to pay! And if anything, they always have a competent support standing by 24/7.

  • Affordable Web Hosting Services
  • 30-Day Money-Back Guarantee
  • Netfirms Tier 1 Data Centers
  • Clustered Hosting Technology
  • Custom Control Panel
  • Online Advertising Credits
  • Ready-to-Go Websites Builder
  • Domain Name Search and Domain Registration

Netfirms provide global web hosting solutions and technology to successful individuals, entrepreneurs and small and medium sized business since 1998. Since then they have grown to be one of the largest web hosting and domain name providers, powering more than 1.2 million websites around the globe. Netfirms has been in business for over 12 years. They help customers get their ideas online.

  • Unlimited Disk Space and Bandwidth
  • 1 Free Domain Names For Life
  • Free Domain Privacy
  • Free Ready-to-go-Websites & One-click App Installer
  • $150 Online Advertising Credits, Unlimited Websites
  • 24/7 Toll-Free Support, 30-Day Money Back

Need a reliable host - look no further. Netfirms guarantees that you will not be left disappointed. They are generously provide customers with loads of Free features on most of their hosting plans such as Ready-to-go-Websites and One-click App Installer. On top of that, Netfirms give away cash credits for online advertisement. All of the hosting plans come with 30-Day money back option, so if you are not completely satisfied you do not have to pay! And if anything, they always have a competent support standing by 24/7.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (2)

4 Stars (3)

3 Stars (8)

2 Stars (29)

1 Stars (38)

N/A (3)

Total reviews : 83
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

83
do not choose netfirms

first of all it is so difficult to understand and use their site. their live chat SUCKS and is so useless, they take so long to answer. before the chat they ask u for so much info, but once a staff is connected they ask you the same questions again... i've had so many problems with their chat where i'm typing a message and it won't send. you're a hosting company and your own live chat doesn't even work. i've asked 3 times why the pointer on a website doesnt work (i did the exact same thing to 4 other websites and it worked except for one) and they said they updated the DNS but didn't give me further instructions, and it still doesn't work. all in all it's an ugly, hard to use website and you will find way better ones out there. you won't get easy help either so don't even bother asking questions, just switch to another domain host please.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
do not choose netfirms

first of all it is so difficult to understand and use their site. their live chat SUCKS and is so useless, they take so long to answer. before the chat they ask u for so much info, but once a staff is connected they ask you the same questions again... i've had so many problems with their chat where i'm typing a message and it won't send. you're a hosting company and your own live chat doesn't even work. i've asked 3 times why the pointer on a website doesnt work (i did the exact same thing to 4 other websites and it worked except for one) and they said they updated the DNS but didn't give me further instructions, and it still doesn't work. all in all it's an ugly, hard to use website and you will find way better ones out there. you won't get easy help either so don't even bother asking questions, just switch to another domain host please.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

The worst!

Do not use them! Our work emails have had bounce backs for years and they can't fix the problem. They just give us the run around blaming others. At one point they basically said the people getting bounce back were spammers...my clients and landlord are definitely not spammers. Their level 1 tech support has no idea what is going and you are not allowed to talk to managers or higher level support. I believe they just don't have a robust enough infrastructure or there is something they are cheaping out on so when there is high volume of emails their server gets choked. Don't risk your clients getting bounce backs and you looking like an amateur.

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
The worst!

Do not use them! Our work emails have had bounce backs for years and they can't fix the problem. They just give us the run around blaming others. At one point they basically said the people getting bounce back were spammers...my clients and landlord are definitely not spammers. Their level 1 tech support has no idea what is going and you are not allowed to talk to managers or higher level support. I believe they just don't have a robust enough infrastructure or there is something they are cheaping out on so when there is high volume of emails their server gets choked. Don't risk your clients getting bounce backs and you looking like an amateur.

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

Worst company I've ever interacted with

They continuously charged me for a domain that I did not want. I called within 2 minutes of receiving the e-mails even though I'd contacted them before about cancelling automatic renewal. They customer service rep, told me they don't offer refunds no matter how soon you call and that I'm "legally bound" and if I wanted my money back I could go right ahead and sue.....and then when I asked to speak to his manager he hung up.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
Worst company I've ever interacted with

They continuously charged me for a domain that I did not want. I called within 2 minutes of receiving the e-mails even though I'd contacted them before about cancelling automatic renewal. They customer service rep, told me they don't offer refunds no matter how soon you call and that I'm "legally bound" and if I wanted my money back I could go right ahead and sue.....and then when I asked to speak to his manager he hung up.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

the most irresponsible and deplorable company and people

I simply lost over six years of my mail, at their domain and from the outlooks of my six devices, three computers and three handheld devices. they simply told me that they can't find it and the back ups are only for 14 days! could not believe this.. so hopeless!

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
the most irresponsible and deplorable company and people

I simply lost over six years of my mail, at their domain and from the outlooks of my six devices, three computers and three handheld devices. they simply told me that they can't find it and the back ups are only for 14 days! could not believe this.. so hopeless!

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

most irresponsible and terrible service

the most irresponsible people with deplorable service. I lost 6 years of mail and they are not able to find it! And blame me that I would have deleted it! my mails disappeared from the outlooks in three computers and one iPhone and two samsung handheld devices. JUST STAY AWAY

Rating : 1.2 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
most irresponsible and terrible service

the most irresponsible people with deplorable service. I lost 6 years of mail and they are not able to find it! And blame me that I would have deleted it! my mails disappeared from the outlooks in three computers and one iPhone and two samsung handheld devices. JUST STAY AWAY

Rating : 1.2 ⋅ Date : ⋅ Recommend : No

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