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NetFirms Reviews

About

  • Affordable Web Hosting Services
  • 30-Day Money-Back Guarantee
  • Netfirms Tier 1 Data Centers
  • Clustered Hosting Technology
  • Custom Control Panel
  • Online Advertising Credits
  • Ready-to-Go Websites Builder
  • Domain Name Search and Domain Registration

Netfirms provide global web hosting solutions and technology to successful individuals, entrepreneurs and small and medium sized business since 1998. Since then they have grown to be one of the largest web hosting and domain name providers, powering more than 1.2 million websites around the globe. Netfirms has been in business for over 12 years. They help customers get their ideas online.

Shared

  • Unlimited Disk Space and Bandwidth
  • 1 Free Domain Names For Life
  • Free Domain Privacy
  • Free Ready-to-go-Websites & One-click App Installer
  • $150 Online Advertising Credits, Unlimited Websites
  • 24/7 Toll-Free Support, 30-Day Money Back

Need a reliable host - look no further. Netfirms guarantees that you will not be left disappointed. They are generously provide customers with loads of Free features on most of their hosting plans such as Ready-to-go-Websites and One-click App Installer. On top of that, Netfirms give away cash credits for online advertisement. All of the hosting plans come with 30-Day money back option, so if you are not completely satisfied you do not have to pay! And if anything, they always have a competent support standing by 24/7.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (2)

4 Stars (3)

3 Stars (8)

2 Stars (29)

1 Stars (32)

N/A (3)

Total reviews : 77
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
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http://www.netfirms.com/
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (2)

4 Stars (3)

3 Stars (8)

2 Stars (29)

1 Stars (32)

N/A (3)

Total reviews : 77
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • Affordable Web Hosting Services
  • 30-Day Money-Back Guarantee
  • Netfirms Tier 1 Data Centers
  • Clustered Hosting Technology
  • Custom Control Panel
  • Online Advertising Credits
  • Ready-to-Go Websites Builder
  • Domain Name Search and Domain Registration

Netfirms provide global web hosting solutions and technology to successful individuals, entrepreneurs and small and medium sized business since 1998. Since then they have grown to be one of the largest web hosting and domain name providers, powering more than 1.2 million websites around the globe. Netfirms has been in business for over 12 years. They help customers get their ideas online.

Shared

  • Unlimited Disk Space and Bandwidth
  • 1 Free Domain Names For Life
  • Free Domain Privacy
  • Free Ready-to-go-Websites & One-click App Installer
  • $150 Online Advertising Credits, Unlimited Websites
  • 24/7 Toll-Free Support, 30-Day Money Back

Need a reliable host - look no further. Netfirms guarantees that you will not be left disappointed. They are generously provide customers with loads of Free features on most of their hosting plans such as Ready-to-go-Websites and One-click App Installer. On top of that, Netfirms give away cash credits for online advertisement. All of the hosting plans come with 30-Day money back option, so if you are not completely satisfied you do not have to pay! And if anything, they always have a competent support standing by 24/7.

  • Affordable Web Hosting Services
  • 30-Day Money-Back Guarantee
  • Netfirms Tier 1 Data Centers
  • Clustered Hosting Technology
  • Custom Control Panel
  • Online Advertising Credits
  • Ready-to-Go Websites Builder
  • Domain Name Search and Domain Registration

Netfirms provide global web hosting solutions and technology to successful individuals, entrepreneurs and small and medium sized business since 1998. Since then they have grown to be one of the largest web hosting and domain name providers, powering more than 1.2 million websites around the globe. Netfirms has been in business for over 12 years. They help customers get their ideas online.

  • Unlimited Disk Space and Bandwidth
  • 1 Free Domain Names For Life
  • Free Domain Privacy
  • Free Ready-to-go-Websites & One-click App Installer
  • $150 Online Advertising Credits, Unlimited Websites
  • 24/7 Toll-Free Support, 30-Day Money Back

Need a reliable host - look no further. Netfirms guarantees that you will not be left disappointed. They are generously provide customers with loads of Free features on most of their hosting plans such as Ready-to-go-Websites and One-click App Installer. On top of that, Netfirms give away cash credits for online advertisement. All of the hosting plans come with 30-Day money back option, so if you are not completely satisfied you do not have to pay! And if anything, they always have a competent support standing by 24/7.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (2)

4 Stars (3)

3 Stars (8)

2 Stars (29)

1 Stars (32)

N/A (3)

Total reviews : 77
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

77
Terrible service and sneaky practices

3 times they've allowed my domain name to expire with no warning. When you renew, if you start on the Canadian side you are switched mid-purchase to the American side, and charged in US funds with no warning. Its unacceptable. Im moving all my domains. I've had enough of these clowns.

Rating : 1.8 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Terrible service and sneaky practices

3 times they've allowed my domain name to expire with no warning. When you renew, if you start on the Canadian side you are switched mid-purchase to the American side, and charged in US funds with no warning. Its unacceptable. Im moving all my domains. I've had enough of these clowns.

Rating : 1.8 ⋅ Date : ⋅ Recommend : No

Consistently Charging Unauthorized Fees To Credit Card

We've been with Netfirms for approximately 8 years. They continue to charge for "PRIVACY" for our domains even though it clearly indicates "N/A" or "Disabled". They did this to us in 2015 and said "we cannot refund your credit card, but we'll put a credit on your account. Now in November 2016 they charged our credit card multiple times for "Privacy" for Domains that had long since expired. In writing we asked what happened to the credit guaranteed to us. No response. We asked about all the unauthorized charges - no response. WARNING: DO NOT give Netfirms your credit card information after making a purchase through them unless you like to have unauthorized charges on your account.

Rating : 3.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Consistently Charging Unauthorized Fees To Credit Card

We've been with Netfirms for approximately 8 years. They continue to charge for "PRIVACY" for our domains even though it clearly indicates "N/A" or "Disabled". They did this to us in 2015 and said "we cannot refund your credit card, but we'll put a credit on your account. Now in November 2016 they charged our credit card multiple times for "Privacy" for Domains that had long since expired. In writing we asked what happened to the credit guaranteed to us. No response. We asked about all the unauthorized charges - no response. WARNING: DO NOT give Netfirms your credit card information after making a purchase through them unless you like to have unauthorized charges on your account.

Rating : 3.0 ⋅ Date : ⋅ Recommend : No

DONT DO BUSINESS

WORST CUSTOMER SERVICE IN THE INDUSTRY - STAY AWAY They have great prices simply because they dont provide customer service. I am having an issue regarding a domain name they unilaterally cancelled after I asked a simple question - either they dont train their people, hire incompetent people or worst only hire stupid people...

Rating : 2.6 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
DONT DO BUSINESS

WORST CUSTOMER SERVICE IN THE INDUSTRY - STAY AWAY They have great prices simply because they dont provide customer service. I am having an issue regarding a domain name they unilaterally cancelled after I asked a simple question - either they dont train their people, hire incompetent people or worst only hire stupid people...

Rating : 2.6 ⋅ Date : ⋅ Recommend : No

Netfirms service is THE WORST. DON'T GO FOR IT

The WORST service you will ever face is

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Netfirms service is THE WORST. DON'T GO FOR IT

The WORST service you will ever face is

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

Support Wait times and poor service

I have been with Netfirms since they incorporated. They were a great company when they started up and the service has gone to the dumpsters over the years. I pay heavy dues to them for all my domains and hosting and the service is very very poor. Wait times to get in contact with tech support is a minimum 1 hour for non peak periods and much longer on peak periods. Many times your call is bumped meaning while you are on hold, the call gets dropped and you have to redial and are put on hold and back in the queue. I also pay for additional wordpress tech support and even the dedicated tech support line is useless. Additional services like site lock, site backup are forced upon you so that you keep the business with Netfirms. When you call the billing line or sales, you are able to get through quickly. This tells you about the integrity of the business. If only Amazon would get into this business, others would be washed out and Amazon understands customer service.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
Support Wait times and poor service

I have been with Netfirms since they incorporated. They were a great company when they started up and the service has gone to the dumpsters over the years. I pay heavy dues to them for all my domains and hosting and the service is very very poor. Wait times to get in contact with tech support is a minimum 1 hour for non peak periods and much longer on peak periods. Many times your call is bumped meaning while you are on hold, the call gets dropped and you have to redial and are put on hold and back in the queue. I also pay for additional wordpress tech support and even the dedicated tech support line is useless. Additional services like site lock, site backup are forced upon you so that you keep the business with Netfirms. When you call the billing line or sales, you are able to get through quickly. This tells you about the integrity of the business. If only Amazon would get into this business, others would be washed out and Amazon understands customer service.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

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