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Site5 Reviews

About

  • 45 Day Money Back Guarantee
  • Free Migration to Site5
  • Free Billing Software
  • cPanel / WHM / RVSkin
  • 24/7/365 Support

In 13 years of doing business, site5 has grown a great team of dedicated staff members, all as in-house employees. The Site5 team is based around the world; with 48 team members on-staff. The support is there 24 hours a day, seven days a week to make sure your hosting is running perfectly and always there if you need help.

Shared

  • Unlimited Disk Space
  • Unlimited Bandwidth
  • 1 Website
  • Easy Website Builder
  • Free Migration to Site5
  • 45 Day Money Back Guarantee

With Site5 personal plan you will get all the information you need when it comes to both novice and expert topics in developing your website. If you are at all unsatisfied within your first 45 days as a customer, they will refund 100% of your money. With Site5 you don't have to wait 6 hours to hear back from Technical Support - regardless of what the issue is - they will credit your account for the delay. Site5 will provide you with the best available website hosting solutions that are the available on the market.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (3)

4 Stars (0)

3 Stars (5)

2 Stars (1)

1 Stars (1)

N/A (0)

Total reviews : 10
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site
http://www.site5.com/
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (3)

4 Stars (0)

3 Stars (5)

2 Stars (1)

1 Stars (1)

N/A (0)

Total reviews : 10
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • 45 Day Money Back Guarantee
  • Free Migration to Site5
  • Free Billing Software
  • cPanel / WHM / RVSkin
  • 24/7/365 Support

In 13 years of doing business, site5 has grown a great team of dedicated staff members, all as in-house employees. The Site5 team is based around the world; with 48 team members on-staff. The support is there 24 hours a day, seven days a week to make sure your hosting is running perfectly and always there if you need help.

Shared

  • Unlimited Disk Space
  • Unlimited Bandwidth
  • 1 Website
  • Easy Website Builder
  • Free Migration to Site5
  • 45 Day Money Back Guarantee

With Site5 personal plan you will get all the information you need when it comes to both novice and expert topics in developing your website. If you are at all unsatisfied within your first 45 days as a customer, they will refund 100% of your money. With Site5 you don't have to wait 6 hours to hear back from Technical Support - regardless of what the issue is - they will credit your account for the delay. Site5 will provide you with the best available website hosting solutions that are the available on the market.

  • 45 Day Money Back Guarantee
  • Free Migration to Site5
  • Free Billing Software
  • cPanel / WHM / RVSkin
  • 24/7/365 Support

In 13 years of doing business, site5 has grown a great team of dedicated staff members, all as in-house employees. The Site5 team is based around the world; with 48 team members on-staff. The support is there 24 hours a day, seven days a week to make sure your hosting is running perfectly and always there if you need help.

  • Unlimited Disk Space
  • Unlimited Bandwidth
  • 1 Website
  • Easy Website Builder
  • Free Migration to Site5
  • 45 Day Money Back Guarantee

With Site5 personal plan you will get all the information you need when it comes to both novice and expert topics in developing your website. If you are at all unsatisfied within your first 45 days as a customer, they will refund 100% of your money. With Site5 you don't have to wait 6 hours to hear back from Technical Support - regardless of what the issue is - they will credit your account for the delay. Site5 will provide you with the best available website hosting solutions that are the available on the market.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (3)

4 Stars (0)

3 Stars (5)

2 Stars (1)

1 Stars (1)

N/A (0)

Total reviews : 10
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

10
Bye bye Site5

After many problems, server changes, data not migrated from one server to another, ticket service very silly answers, I'm leaving site5 a company that was fine for several years but prior to purchase and after it they have gone down, insomuch unable to receive emails from gmail and exaggerated slowness in their system sending and receiving mail. I wish you success, but certainly not receive my recommendation

Rating : 3.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Bye bye Site5

After many problems, server changes, data not migrated from one server to another, ticket service very silly answers, I'm leaving site5 a company that was fine for several years but prior to purchase and after it they have gone down, insomuch unable to receive emails from gmail and exaggerated slowness in their system sending and receiving mail. I wish you success, but certainly not receive my recommendation

Rating : 3.0 ⋅ Date : ⋅ Recommend : No

Had a good experience

Was good for 2 years for me, but it was recently announced that they have been bought by EIG. I am currently moving off and going to Stablehost

Rating : 3.4 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Had a good experience

Was good for 2 years for me, but it was recently announced that they have been bought by EIG. I am currently moving off and going to Stablehost

Rating : 3.4 ⋅ Date : ⋅ Recommend : No

Tech Support is horrible for real issues

The had an issue before on their side with security which took months to find out, I had to talk to a top customer service / tech rep and teach him how to think to solve the problem. It got fixed, and it was on their side, but they didn't do anything for me but make me jump thru hoops. Now they migrated my server which took down my sites. They could have called, emailed me to let me know what would needed to be changed. But they just did it, and didn't care of the outcome. Needless to say I'm switching for myself and my customers.

Rating : 3.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 1 people found this helpful
Tech Support is horrible for real issues

The had an issue before on their side with security which took months to find out, I had to talk to a top customer service / tech rep and teach him how to think to solve the problem. It got fixed, and it was on their side, but they didn't do anything for me but make me jump thru hoops. Now they migrated my server which took down my sites. They could have called, emailed me to let me know what would needed to be changed. But they just did it, and didn't care of the outcome. Needless to say I'm switching for myself and my customers.

Rating : 3.0 ⋅ Date : ⋅ Recommend : No

Do yourself a favor, don't use Site5

I had a whopping 3 days of service with Site5 before I changed back to Hostgator (a company I hate but at least they work). In that three days I had: - Migrations done incorrectly that locked me out of my WHM (and it took them 5 hours of back and forth in support emails with me to figure out "oops, that's our bad, its fixed now" - The slowest web sites I have ever paid to host. I went from 3-5 draw times on Hostgator to 2 minute draw times on Site5 for the exact same site. - Unusable cPanel and WHM - things were so slow that every single click inside cPanel or WHM would take at least 45 seconds to process! - Broken WHM - they would ask me to log in for EVERY SINGLE LINK I CLICKED in WHM! That was my final straw and I pulled the plug

Rating : 2.4 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
Do yourself a favor, don't use Site5

I had a whopping 3 days of service with Site5 before I changed back to Hostgator (a company I hate but at least they work). In that three days I had: - Migrations done incorrectly that locked me out of my WHM (and it took them 5 hours of back and forth in support emails with me to figure out "oops, that's our bad, its fixed now" - The slowest web sites I have ever paid to host. I went from 3-5 draw times on Hostgator to 2 minute draw times on Site5 for the exact same site. - Unusable cPanel and WHM - things were so slow that every single click inside cPanel or WHM would take at least 45 seconds to process! - Broken WHM - they would ask me to log in for EVERY SINGLE LINK I CLICKED in WHM! That was my final straw and I pulled the plug

Rating : 2.4 ⋅ Date : ⋅ Recommend : No

Site5 terrible support and all your emails will go into spam folders.

Hi, The support is terrible. All of the emails on multiple accounts go into the major email providers spam box. Even if you don't send many emails. Google gmail and Yahoo puts every email into spam and that is a big problem for me an my clients who I host on their VPS plan.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Site5 terrible support and all your emails will go into spam folders.

Hi, The support is terrible. All of the emails on multiple accounts go into the major email providers spam box. Even if you don't send many emails. Google gmail and Yahoo puts every email into spam and that is a big problem for me an my clients who I host on their VPS plan.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

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