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Superb Internet Reviews

About

  • 100% Network Uptime SLA
  • 24/7 tech support
  • Rated #1 dedicated server company by Host Review
  • Rated #1 dedicated server company by Dedicatedserverdir.com
  • Price Match guarantee
  • ISO 9001:2008 Certified
  • SSAE 16 Audited Data Centers
  • ITIL Certified Staff

Superb Internet, established in 1996, specializes in dedicated servers, colocation, managed hosting, VPS and cloud. Their SLA is 100% network uptime or your money back. With data centers in Seattle and Washington, DC, Superb has an infrastructure in place to sell dedicated servers to reseller across the globe. With 24/7/365 technical support, your servers are being watched all year around.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (2)

4 Stars (1)

3 Stars (0)

2 Stars (1)

1 Stars (4)

N/A (0)

Total reviews : 8
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
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http://www.superb.net
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (2)

4 Stars (1)

3 Stars (0)

2 Stars (1)

1 Stars (4)

N/A (0)

Total reviews : 8
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • 100% Network Uptime SLA
  • 24/7 tech support
  • Rated #1 dedicated server company by Host Review
  • Rated #1 dedicated server company by Dedicatedserverdir.com
  • Price Match guarantee
  • ISO 9001:2008 Certified
  • SSAE 16 Audited Data Centers
  • ITIL Certified Staff

Superb Internet, established in 1996, specializes in dedicated servers, colocation, managed hosting, VPS and cloud. Their SLA is 100% network uptime or your money back. With data centers in Seattle and Washington, DC, Superb has an infrastructure in place to sell dedicated servers to reseller across the globe. With 24/7/365 technical support, your servers are being watched all year around.

  • 100% Network Uptime SLA
  • 24/7 tech support
  • Rated #1 dedicated server company by Host Review
  • Rated #1 dedicated server company by Dedicatedserverdir.com
  • Price Match guarantee
  • ISO 9001:2008 Certified
  • SSAE 16 Audited Data Centers
  • ITIL Certified Staff

Superb Internet, established in 1996, specializes in dedicated servers, colocation, managed hosting, VPS and cloud. Their SLA is 100% network uptime or your money back. With data centers in Seattle and Washington, DC, Superb has an infrastructure in place to sell dedicated servers to reseller across the globe. With 24/7/365 technical support, your servers are being watched all year around.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (2)

4 Stars (1)

3 Stars (0)

2 Stars (1)

1 Stars (4)

N/A (0)

Total reviews : 8
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

8
Superb did an awesome job!

I've been a customer with Superb Internet for a few years and they've always been responsive and got the job done to fullest. Recently Gabriel, helped me put up my server and it worked out great. I really like the customer attention that Superb provides. It really is wonderful!

Rating : 4.2 ⋅ Date : ⋅ Recommend : Yes

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
Superb did an awesome job!

I've been a customer with Superb Internet for a few years and they've always been responsive and got the job done to fullest. Recently Gabriel, helped me put up my server and it worked out great. I really like the customer attention that Superb provides. It really is wonderful!

Rating : 4.2 ⋅ Date : ⋅ Recommend : Yes

Nothing but downtime and disappointment

As a loyal ex customer for over five years I finally had to pull the plug on Superb hosting. Repeated outages, at times three times a week are simply unacceptable. We had to endure hour-long downtime, which remained unexplained and handled abysmally. Earlier this year their power failed and as poorly as they are organized their backup power failed, too! This meant my online services were inaccessible for half a day. Of course, they did not bother with an apology or even keeping customers in the loop. Over the years we have been plagued with their incompetence to deal with DDOS or just plain stupid mistakes, which brought down the network. 99.99% uptime? You wish – I don’t’ think they even believe this themselves. I would have had better uptime by hosting from my laptop at home. The overall infrastructure and management UI is outdated and has not improved in years. The servers kept getting slower due to improper management of virtual clients. It's been nothing but downhill for years wit

Rating : 1.2 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 2 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 2 people found this helpful
Nothing but downtime and disappointment

As a loyal ex customer for over five years I finally had to pull the plug on Superb hosting. Repeated outages, at times three times a week are simply unacceptable. We had to endure hour-long downtime, which remained unexplained and handled abysmally. Earlier this year their power failed and as poorly as they are organized their backup power failed, too! This meant my online services were inaccessible for half a day. Of course, they did not bother with an apology or even keeping customers in the loop. Over the years we have been plagued with their incompetence to deal with DDOS or just plain stupid mistakes, which brought down the network. 99.99% uptime? You wish – I don’t’ think they even believe this themselves. I would have had better uptime by hosting from my laptop at home. The overall infrastructure and management UI is outdated and has not improved in years. The servers kept getting slower due to improper management of virtual clients. It's been nothing but downhill for years wit

Rating : 1.2 ⋅ Date : ⋅ Recommend : No

Superb Cloud Performance is out of this world

I was set up on a Superb Dedicated Hosting plan and the performance so far has been nothing short of Excellent. In Addition, the support that is provided by the company is helpful and can be reached very easily.

Rating : 5.0 ⋅ Date : ⋅ Recommend : Yes

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 2 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 2 people found this helpful
Superb Cloud Performance is out of this world

I was set up on a Superb Dedicated Hosting plan and the performance so far has been nothing short of Excellent. In Addition, the support that is provided by the company is helpful and can be reached very easily.

Rating : 5.0 ⋅ Date : ⋅ Recommend : Yes

BEWARE of Superb Internet - They practice fraudulent billing and stole our servers!

BEWARE of Superb Internet! I strongly advice everyone to stay far away from this hosting company. Here is my experience with them: Superb Internet did not meet our needs nor their standard SLA (service level agreement) when we signed up for a 12 month contract of hosting with them. To make matters worse they stole three expensive servers from our company in 2014 and have refused to return them. We told them that their hosting was not meeting our standards after the server rack mysteriously lost power multiple times, we got hacked when they took too long to supply a firewall, and we suffered significant downtime. They caused us to lose tens of thousands of dollars. Now they have a collection agency harassing us to pay for a year of hosting that we only used two months. We payed for the time we used and do not feel that we should have to pay for 10 more months that will not be used. We have well documented support tickets complaining about the service for the first two months.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 3 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 3 people found this helpful
BEWARE of Superb Internet - They practice fraudulent billing and stole our servers!

BEWARE of Superb Internet! I strongly advice everyone to stay far away from this hosting company. Here is my experience with them: Superb Internet did not meet our needs nor their standard SLA (service level agreement) when we signed up for a 12 month contract of hosting with them. To make matters worse they stole three expensive servers from our company in 2014 and have refused to return them. We told them that their hosting was not meeting our standards after the server rack mysteriously lost power multiple times, we got hacked when they took too long to supply a firewall, and we suffered significant downtime. They caused us to lose tens of thousands of dollars. Now they have a collection agency harassing us to pay for a year of hosting that we only used two months. We payed for the time we used and do not feel that we should have to pay for 10 more months that will not be used. We have well documented support tickets complaining about the service for the first two months.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

Superb Has Quickest and Most Reliable Ticket System

Thank you. Superb has the quickest and most reliable ticket system that I know of.

Rating : 5.0 ⋅ Date : ⋅ Recommend : Yes

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 2 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 2 people found this helpful
Superb Has Quickest and Most Reliable Ticket System

Thank you. Superb has the quickest and most reliable ticket system that I know of.

Rating : 5.0 ⋅ Date : ⋅ Recommend : Yes

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