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Vodien Reviews

About

  • 24x7 Super Support team (native English speakers)
  • Premium Global Network Connections
  • Hardware by Dell, Juniper, and EMC
  • Unmetered Data Transfer
  • 30-Day Money Back Guarantee
  • 99.9% to 100% Uptime Guarantee

Vodien is the web hosting company of over 15,000 customers, including government organisations, SMEs, MNCs, celebrities, schools, and bloggers. We have a 24x7 Super Support team of web hosting professionals working around the clock to support your every need. Vodien offers rock-solid web hosting performance, and focuses on providing the very best web hosting infrastructure and support for our clients.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (1)

4 Stars (0)

3 Stars (1)

2 Stars (0)

1 Stars (0)

N/A (0)

Total reviews : 2
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
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http://www.vodien.com
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (1)

4 Stars (0)

3 Stars (1)

2 Stars (0)

1 Stars (0)

N/A (0)

Total reviews : 2
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • 24x7 Super Support team (native English speakers)
  • Premium Global Network Connections
  • Hardware by Dell, Juniper, and EMC
  • Unmetered Data Transfer
  • 30-Day Money Back Guarantee
  • 99.9% to 100% Uptime Guarantee

Vodien is the web hosting company of over 15,000 customers, including government organisations, SMEs, MNCs, celebrities, schools, and bloggers. We have a 24x7 Super Support team of web hosting professionals working around the clock to support your every need. Vodien offers rock-solid web hosting performance, and focuses on providing the very best web hosting infrastructure and support for our clients.

  • 24x7 Super Support team (native English speakers)
  • Premium Global Network Connections
  • Hardware by Dell, Juniper, and EMC
  • Unmetered Data Transfer
  • 30-Day Money Back Guarantee
  • 99.9% to 100% Uptime Guarantee

Vodien is the web hosting company of over 15,000 customers, including government organisations, SMEs, MNCs, celebrities, schools, and bloggers. We have a 24x7 Super Support team of web hosting professionals working around the clock to support your every need. Vodien offers rock-solid web hosting performance, and focuses on providing the very best web hosting infrastructure and support for our clients.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (1)

4 Stars (0)

3 Stars (1)

2 Stars (0)

1 Stars (0)

N/A (0)

Total reviews : 2
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

2
Poor support lead to loss of entire website without backups

I have been a customer of Vodien from 2010 until August 2015 and had hundreds of domains hosted with them. What I experienced during the time at multiple occasions is the incompetence of their support team. On very few occasions they got it right straight away. In most cases I had to email them multiple times in order to get the simplest things achieved, such as receiving an AUTH EPP code for a domain I wanted to transfer out (in fact I transferred out everything from them due to the fact that I might lose my domain names because of their incompetence). Today I learned they cancelled my server despite an explicit written request to take back a cancellation request I had previously lodged. Although receipt of my email was acknowldeged by their system, it was (like many others before) not acted on. And no, they don't keep a backup of the server and give you bullshit when you confront them with their mistakes. On hindsight I should have taken my business elsewehere earlier. Stay away!!!

Rating : 3.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
2 of 3 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
2 of 3 people found this helpful
Poor support lead to loss of entire website without backups

I have been a customer of Vodien from 2010 until August 2015 and had hundreds of domains hosted with them. What I experienced during the time at multiple occasions is the incompetence of their support team. On very few occasions they got it right straight away. In most cases I had to email them multiple times in order to get the simplest things achieved, such as receiving an AUTH EPP code for a domain I wanted to transfer out (in fact I transferred out everything from them due to the fact that I might lose my domain names because of their incompetence). Today I learned they cancelled my server despite an explicit written request to take back a cancellation request I had previously lodged. Although receipt of my email was acknowldeged by their system, it was (like many others before) not acted on. And no, they don't keep a backup of the server and give you bullshit when you confront them with their mistakes. On hindsight I should have taken my business elsewehere earlier. Stay away!!!

Rating : 3.0 ⋅ Date : ⋅ Recommend : No

Excellent support

I took up a VPS with Vodien after a recommendation from a friend. Truth be told, Vodien isn't the cheapest option around in Singapore, but you get what you pay for. The thing that makes me really grateful for their support team are the incidents that happen in the wee hours in the night, and it's amazing how I can just pick up the phone and get help immediately. Highly recommended if you're running a business or are very particular about the level of service/support that you'll get.

Rating : 4.8 ⋅ Date : ⋅ Recommend : Yes

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
8 of 10 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
8 of 10 people found this helpful
Excellent support

I took up a VPS with Vodien after a recommendation from a friend. Truth be told, Vodien isn't the cheapest option around in Singapore, but you get what you pay for. The thing that makes me really grateful for their support team are the incidents that happen in the wee hours in the night, and it's amazing how I can just pick up the phone and get help immediately. Highly recommended if you're running a business or are very particular about the level of service/support that you'll get.

Rating : 4.8 ⋅ Date : ⋅ Recommend : Yes

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