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WireNine Reviews

About

  • Unlimited Disk Space & Bandwidth
  • Unlimited MySQL databases, POP3/IMAP, FTP
  • Free Domain Registration & FREE Site Builder
  • 99.9% Uptime Guarantee & 60 Day Money Back Guarantee
  • FREE Site Migration
  • Daily Automated Backups
  • 24/7 Technical Support
  • Over 8+ years in Business!!

WireNine is a market leading hosting provider offering shared, reseller and VPS hosting services to clients of all sizes. WireNine has been in business for over 8+ years and our top priority has always been customer satisfaction. We use the most powerful hardware in the industry to ensure you have the fastest and best hosting experience possible. WireNine sets itself apart from the competition by offering daily account backups instead of weekly along with 24/7 in-house US based support. We are so confident that you will love our level of service that we offer a 100% satisfaction guarantee along with an extended 60 day money back guarantee. Check us out today to learn more about the WireNine difference!

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (2)

4 Stars (0)

3 Stars (2)

2 Stars (1)

1 Stars (0)

N/A (0)

Total reviews : 5
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
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http://www.wirenine.com
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (2)

4 Stars (0)

3 Stars (2)

2 Stars (1)

1 Stars (0)

N/A (0)

Total reviews : 5
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • Unlimited Disk Space & Bandwidth
  • Unlimited MySQL databases, POP3/IMAP, FTP
  • Free Domain Registration & FREE Site Builder
  • 99.9% Uptime Guarantee & 60 Day Money Back Guarantee
  • FREE Site Migration
  • Daily Automated Backups
  • 24/7 Technical Support
  • Over 8+ years in Business!!

WireNine is a market leading hosting provider offering shared, reseller and VPS hosting services to clients of all sizes. WireNine has been in business for over 8+ years and our top priority has always been customer satisfaction. We use the most powerful hardware in the industry to ensure you have the fastest and best hosting experience possible. WireNine sets itself apart from the competition by offering daily account backups instead of weekly along with 24/7 in-house US based support. We are so confident that you will love our level of service that we offer a 100% satisfaction guarantee along with an extended 60 day money back guarantee. Check us out today to learn more about the WireNine difference!

  • Unlimited Disk Space & Bandwidth
  • Unlimited MySQL databases, POP3/IMAP, FTP
  • Free Domain Registration & FREE Site Builder
  • 99.9% Uptime Guarantee & 60 Day Money Back Guarantee
  • FREE Site Migration
  • Daily Automated Backups
  • 24/7 Technical Support
  • Over 8+ years in Business!!

WireNine is a market leading hosting provider offering shared, reseller and VPS hosting services to clients of all sizes. WireNine has been in business for over 8+ years and our top priority has always been customer satisfaction. We use the most powerful hardware in the industry to ensure you have the fastest and best hosting experience possible. WireNine sets itself apart from the competition by offering daily account backups instead of weekly along with 24/7 in-house US based support. We are so confident that you will love our level of service that we offer a 100% satisfaction guarantee along with an extended 60 day money back guarantee. Check us out today to learn more about the WireNine difference!

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (2)

4 Stars (0)

3 Stars (2)

2 Stars (1)

1 Stars (0)

N/A (0)

Total reviews : 5
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

5
Was good but support is getting worse and worse

About 4 years ago I switched from kvchosting to wirenine. The performance improvement is so huge that I was extremely happy. So I not only renewed the plan but also upgraded to high level plan at $45/month. However the support is getting worse and worse, high priority tickets are not answered in time. Email server refused my connection now and then, which is never fixed at the root. When it happens, my tickets usually takes hours and hours to get a short response asking more info, which has been in the original ticket because of many times of previous occurrence. Meanwhile I can only wait pathetically since email is critical to me. Good speed, bad support trends down. Moved my website away although there are 7 months of hosting left (worth over $300).

Rating : 2.6 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Was good but support is getting worse and worse

About 4 years ago I switched from kvchosting to wirenine. The performance improvement is so huge that I was extremely happy. So I not only renewed the plan but also upgraded to high level plan at $45/month. However the support is getting worse and worse, high priority tickets are not answered in time. Email server refused my connection now and then, which is never fixed at the root. When it happens, my tickets usually takes hours and hours to get a short response asking more info, which has been in the original ticket because of many times of previous occurrence. Meanwhile I can only wait pathetically since email is critical to me. Good speed, bad support trends down. Moved my website away although there are 7 months of hosting left (worth over $300).

Rating : 2.6 ⋅ Date : ⋅ Recommend : No

Decent Host but Terrible Support

Hosting platform isn`t bad, but their support is terrible. I got auto-billed without my knowledge and no one, including the CEO, would answer my support inquiries. Had to open up a PayPal case to get my money back.

Rating : 3.2 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
Decent Host but Terrible Support

Hosting platform isn`t bad, but their support is terrible. I got auto-billed without my knowledge and no one, including the CEO, would answer my support inquiries. Had to open up a PayPal case to get my money back.

Rating : 3.2 ⋅ Date : ⋅ Recommend : No

Terrible customer service

I recently purchased 7 domains with WireNine, but they have not been registered and still read pending, even more than 3 days after the purchase (they say maximum 48 hours from purchase to activation). I have sent e-mails, opened tickets, and tried their chat service - but I have had no responses. The only e-mail I received was saying they needed a copy of some photo ID, which seemed very bizarre - I have purchased domain names before and have (a) never had to wait, and (b) never been asked for photo ID. I am still waiting for a response. They seem cheap, but when you don't get the service they promise, it turns out quite the opposite. A very dissatisfied customer.

Rating : 2.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
Terrible customer service

I recently purchased 7 domains with WireNine, but they have not been registered and still read pending, even more than 3 days after the purchase (they say maximum 48 hours from purchase to activation). I have sent e-mails, opened tickets, and tried their chat service - but I have had no responses. The only e-mail I received was saying they needed a copy of some photo ID, which seemed very bizarre - I have purchased domain names before and have (a) never had to wait, and (b) never been asked for photo ID. I am still waiting for a response. They seem cheap, but when you don't get the service they promise, it turns out quite the opposite. A very dissatisfied customer.

Rating : 2.0 ⋅ Date : ⋅ Recommend : No

Affordable reseller hosting plans

signed up with WireNine after I saw they were offering more disk space and bandwidth then hostgator AND offering hostbill (client management) for free... I prefer HostBill over WHMCS. everything was good, had some problems with setting up hostbill but the support was really helpful in fixing it for me. I'd recommend WireNine but they should make the HostBill installation more seamless. tech support did tell me they were working on that so hopefully its something they have resolved in the future.

Rating : 4.8 ⋅ Date : ⋅ Recommend : Yes

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
2 of 2 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
2 of 2 people found this helpful
Affordable reseller hosting plans

signed up with WireNine after I saw they were offering more disk space and bandwidth then hostgator AND offering hostbill (client management) for free... I prefer HostBill over WHMCS. everything was good, had some problems with setting up hostbill but the support was really helpful in fixing it for me. I'd recommend WireNine but they should make the HostBill installation more seamless. tech support did tell me they were working on that so hopefully its something they have resolved in the future.

Rating : 4.8 ⋅ Date : ⋅ Recommend : Yes

Good price, great service, recommended!

I found WireNine when I was looking to migrate my account from Host Gator; I found them on Web Hosting Talk through a Google search. Host Gator was also good, but their tech support staff is really terrible. Every time I'd go on chat, I would get generic answers from their team. To keep this short, WireNine made the transfer of my website a breeze -- I simply opened a ticket after signing up and their support team did a full transfer of my account. When I found out that they recently started providing unlimited hosting (and I was on a limited plan), they immediately upgraded me to both unlimited disk space and bandwidth. Overall, I am very pleased with WireNine. I may transfer out to another host in the future, but for now, I am content where I am. I recommend WireNine to anyone looking for a reliable and affordable web hosting company!

Rating : 5.0 ⋅ Date : ⋅ Recommend : Yes

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
3 of 3 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
3 of 3 people found this helpful
Good price, great service, recommended!

I found WireNine when I was looking to migrate my account from Host Gator; I found them on Web Hosting Talk through a Google search. Host Gator was also good, but their tech support staff is really terrible. Every time I'd go on chat, I would get generic answers from their team. To keep this short, WireNine made the transfer of my website a breeze -- I simply opened a ticket after signing up and their support team did a full transfer of my account. When I found out that they recently started providing unlimited hosting (and I was on a limited plan), they immediately upgraded me to both unlimited disk space and bandwidth. Overall, I am very pleased with WireNine. I may transfer out to another host in the future, but for now, I am content where I am. I recommend WireNine to anyone looking for a reliable and affordable web hosting company!

Rating : 5.0 ⋅ Date : ⋅ Recommend : Yes

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