O Users! We Wish Ye Know These of Your IT Support
IT support: thankless, invisible, unnoticed job, often realized only when something does not work or something is broken. In the majority of the cases, the IT support takes the blame;…
O Users! We Wish Ye Know These of Your IT Support
IT support: thankless, invisible, unnoticed job, often realized only when something does not work or something is broken. In the majority of the cases, the IT support takes the blame;…
Simple, Effective Security Tips for End Users
IT professionals are aware of the damage malware can cause, at least this is part of their everyday work. On the other hand, end users are often not aware that…
End User Support: Excuses From The Userland
No matter where you worked in IT support – enterprise, remote, online, consultant, friend, whatever – you have heard many excuses from the end users. When you thought that you…