Why We Love the IT Support Career?
In almost all of my posts I was talking about the stressful side of the IT – the long hours, end user issues, migrations, midnight calls and the like. But…
IT Manager: Your Guide to Remote Office Support
Remote offices present additional challenges for IT professionals. It is not only the challenge of reaching the people and equipment but also the question of whether the IT assets are…
O Users! We Wish Ye Know These of Your IT Support
IT support: thankless, invisible, unnoticed job, often realized only when something does not work or something is broken. In the majority of the cases, the IT support takes the blame;…
Why You Should Not Fix Computers for Free
If you are an IT pro, there is an invisible sticker on your forehead that reads “can solve any issue that involves electronics.” Although I like to help people whenever…