How to Fix “Your connection isn’t private” in Microsoft Edge

When surfing the web using Microsoft Edge, you may encounter an error related to SSL certificates, such as “Your connection isn’t private” or “This site is not secure” (DLG_FLAGS_INVALID_CA or DLG_FLAGS_SEC_CERT_CN_INVALID). These errors occur when Edge cannot verify the security certificate of the website you are trying to access. To protect your information, the browser blocks access to the site.

In this short guide, we will provide step-by-step instructions on how to fix SSL certificate errors in Microsoft Edge.

Step 1: Check Your Computer’s Date and Time

Incorrect system date and time can cause issues with security certificates. Make sure your computer’s date and time settings are accurate.

  1. Right-click on the date and time in the taskbar.
  2. Select “Adjust date/time.”
  3. Ensure the date and time are correct. If not, adjust them accordingly.
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Step 2: Clear Browsing Data and SSL State

Clearing the browsing data and SSL state can resolve issues related to SSL certificates.

  1. Open Microsoft Edge.
  2. Click on the three-dot menu in the upper-right corner and select “Settings.”
  3. Click on “Privacy, search, and services” on the left sidebar.
  4. Scroll down to the “Clear browsing data” section and click on “Choose what to clear.”
  5. Ensure “Browsing history,” “Download history,” “Cookies and other site data,” and “Cached images and files” are selected.
  6. Click on “Clear now.”

Step 3: Disable SSL/HTTPS Scanning in Your Antivirus

Some antivirus software may interfere with SSL/HTTPS connections. Temporarily disabling SSL/HTTPS scanning in your antivirus might fix the issue.

  1. Open your antivirus software.
  2. Look for settings related to SSL/HTTPS scanning, web protection, or web filtering.
  3. Disable the SSL/HTTPS scanning feature.
  4. Restart Microsoft Edge and try accessing the website again.
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Note: Disabling SSL/HTTPS scanning may reduce your system’s security. Only do this if you trust the website you’re trying to access.

Step 4: Reset Microsoft Edge Settings

Resetting Edge settings to their default values can help resolve SSL certificate errors.

  1. Open Microsoft Edge.
  2. Click on the three-dot menu in the upper-right corner and select “Settings.”
  3. Click on “Reset settings” on the left sidebar.
  4. Click on “Restore settings to their default values.”
  5. Click “Reset” to confirm.

Please note that these steps may reduce the level of security provided by your browser. Proceed with caution and only for websites you trust.

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By following these steps, you should have resolved the SSL certificate error in Microsoft Edge. The website should now load correctly without the error message. However, be cautious when bypassing security warnings, as they are designed to protect your information.

We hope this guide has been helpful in fixing SSL certificate errors in Microsoft Edge. If you have any suggestions or improvements, please feel free to leave a comment below.


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