Technology

3 Steps to Cloud SLA: #3 Compensation

If we quickly review the first two articles, I have discussed that in the Service Level Agreement (SLA) the service and its availability is defined as well as the clauses…

3 Steps to Cloud SLA: #2 Exceptions and Limitations

The section that the cloud customers should very carefully analyze is the service level agreement’s (SLA) “exceptions” or “limitations” section. The title may vary from one contract to the other;…

Aaron Swartz

Why They Killed Aaron Swartz

This will be the question of our decade. Swartz’s father claims the government killed him. Many journalists assert Swartz’s brain chemistry and circumstances killed him… Baloney. Certainly his depression, added…

3 Steps to Cloud SLA: #1 Availability

One of the primary reasons why businesses migrate from the traditional IT infrastructure to the cloud infrastructure is availability. In some cases, such as Office 365 and Google Apps, this…

2013 Resolutions to Make Your Web Site Better

There’s no shame in admitting we all procrastinate about making changes. The tougher the changes, the more we dread making them. Thank goodness New Year’s Day comes around and give…