Web Hosting Wars: How Far Will a Host Go to Gain Your Business?

Finding the budget for the huge expense of web hosting is a thing of the past, from a time when there were only a few large companies offering web hosting solutions. Web hosting is offered by many more companies and is relatively inexpensive. Independent web hosting firms are facing increasing competition for potential customers. The […]

Endurance International Buying Arvixe – Will Quality Still Be Maintained?

On October 31, 2014, Endurance International Group acquired yet another popular web hosting company. Arvixe is now owned by EIG and will be operated as an Endurance brand. Although the initial transition appears to have been smooth and uncomplicated, many users are worried about a possible drop in the quality of Arvixe service, support and […]

Web Design Problems: FOLLOW DIRECTIONS!

Web design is essential to every business. There are some incredible web designers out there. both as freelancers and members of design studios, they create wondrous sites out of little pixels. The process can be easy and transparent or torturous and a huge failure. Unfortunately, there are reasons why both designer and client bump heads sometimes. […]

The “3 Question Limit.” Why You Have to Master it

Have you noticed when you ask someone three questions in a row, their eyes glaze over and they stop paying attention? It’s a psychological defense mechanism to keep our privacy to ourselves. It’s one reason so many people choke up when taking a test. The human, by nature, is a questioning animal. We question our […]

Perfect Marketing: Why You Have to Think Like a Customer

It seems simple. If you’re selling a product or service, you need to understand the consumer, especially your loyal customers and give them exactly what they want. Surprisingly, there are those who decide what it is and how they will sell it and expect consumers to meet those sales standards, whether the consumer has their […]

Change How You Think About the Level 1 Support: No Down Payment, Immediate Returns

Everything is changing and so is the IT department. Not only the focus, but also the users. Add the constant pressure of doing more with less and understaffing (about half) you probably end up with burned out Level 1 support employees. Under these conditions, it does not make sense to insist on the traditional Level […]

Are YOU a Bad Customer?

It’s no surprise that as part of our human condition, we either do not see or rationalize our own bad behavior towards others. We will not take the extra twenty seconds to back up and park correctly at the mall or supermarket, instead of exiting our vehicles that lay across two parking spaces. We sit […]

Three Hidden Fees to Look for When Choosing a Web Hosting Plan

As the World Wide Web continually expands on a daily basis, the web hosting industry becomes even more competitive. In fact, it appears that nearly every web hosting provider now claims to offer the best hosting services, with no hidden fees applied. Unfortunately, most web hosting providers do have some faults that are often overlooked […]