Zopim Live Chat launches reseller platform for webhosting companies
Yesterday (August 2, 2011) Zopim announced a reseller program enabling web hosting companies to resell Live Chat to businesses around the world. Authorized resellers will be able to sell and…
Enticing Traffic to Boost Online Sales
Enticing visitors to your online business website is not as easy as the seasoned gurus make it appear. Even novice entrepreneurs know in order to derive potential sales, it’s essential…
34SP Makes Improvements to Customer Support System
Last week, 34SP.com, a UK-based web hosting provider, announced the deployment of the SmarterTrack customer support software. The firm will be using the application to deliver service via ticketing and…
Three Methods for Better Customer Relations
Any online business owner understands the importance and complexities of customer support. The process of fielding customer inquires, getting a staff member to follow through on them and making sure…
Improving Customer Relations with Live Chat Support
It is important to have every edge you can over the competition in today’s highly competitive business environment. Internet technologies have matured and because of this, online shoppers have come…