I've just received an invoice for a load of domains I didn't want to renew... Beware, they unwittingly sign you up to a contract and have just billed me for an entire year when I should be able to just cancel at any point Terrible company.

Run from this company Transfer your domains out of them immediately One of my domain had issue. I did not want to continue with it. instead of cancelling my domain, they actually hired a collection agency...unbelievable Then I try to renew another domain I have with them, they would not let me renew it unless I pay the collection agency. I DON'T WANT THAT DOMAIN . BESIDE WHAT SHOULD THE BILLING OF ONE DOMAIN AFFECT ANOTHER? DON'T YOU KNOW EACH DOMAIN REPRESENT A DIFFERENT BUSINESS? I ONLY USED YOU BECAUSE I THOUGHT IT WILL BE CONVENIENT TO HAVE MY DOMAINS IN ONE PLACE. WHAT A BIG MISTAKE I MADE!!! RUN

UI is awful/confusing and I was constantly spammed with phone calls trying to sell me the same products over and over again. Transferred the domain to Google, which so far has been far better.

So I want to transfer my domain. I do all the paperwork on both sides to transfer. Then I cancel my account. Because I cancelled my account, it wasn't active when the transfer request come from the other host and they didn't honor it. Now they want me to pay 65 to reactivate it, so I can move it. NOWHERE on their site do they tell you this. Robbery.

"Unlimited Pro" - Maybe "unlimited" is a word Germans don't really understand. Maybe it's because everything is strong limited in Germany... "Unlimited Pro" comes with 50GB of Webspace - this is what 1&1 calls unlimited. Each time you reach the amount of available Webspace - they put 20GB per day on top. Great, if you plan to move your project with 410GB to 1&1. Also, you get this update ONLY, if you really reach the max. So, if you have a customer upload script - just after one of your customers get the message - can not store file - quota reached - they will update - not now - later! Okay - this is something like "unlimited' and maybe for some projects it works... BUT - here comes the limit: If you have a nice app - people can upload some pictures or save some files.... You can decide 10.000 users with 25 files - 5.000 users with 50 files, or 25.000 users with 10 files....??? There is a NEVER CHANGING limit of 250.000 files maximum you can store at your webspace! No chance to increase! This limitation - you can not found in the ads from 1&1 - not in the terms - nowhere! (The 50GB start storage size, ist also only to find - after signing up - in the terms). The number of files limit - you can see, when you signed up - and hardly search in the "Control Panel" for quota... AND - never write to the customer support - all answers are copied from somewhere - without any sense. The website is not equal to the terms and what the customer service tells you. 1) when you call the quota page and your limit is reached there is a note: if you need more Webspace activated, contact our help desk - if you follow the link you will find some FAQ - without any information about that. So - send them a note to support@1and1.com - Answer: the copied text from the terms about the 50GB limit and the friendly advice: if you need to much space, they can move your website/project to another place and will not responsible, if your project can not be reached. 2) I selected a 36month plan. When I signed up - there was a final "overview" with all information - ... you have to pay in advance for the first 12 month - your invoice today: $ 107 - after a click on the OKAY button - I got an email - same information again...invoice $107. Three days later they charged me $321 - 3 years in advance! I just asked the support - why (sent all screen copies with the $107)? Answer: You have a 36 month plan. We do not understand your problem!