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Good price, quick support
Provider with good price to value ratio. I like fast support. (Thank you for help guys.) Clients can not expect miracles from the support for rather low price they are paying. They support DirectAdmin. Uptime is very good so far.
Amateurs. I'm on vacation, and my order is being rejected. Even after a verified payment. Customer service is pretty stupid. They refer to the TOS. But I do not read there that it is forbidden to go on holiday.
Horrible Customer Service
Karen S delayed my services from being provisioned and roughly 48 hours later, kept stalling and was responding 3 to 6 hours in between each response. I'll never be using these people.
Under rated Quality Service
I've been using a VPS from Frantech for over 3 years now. Overall, the service is great, but the support has always been excellent. They are open about any downtime, and quick to respond to any issues, which btw have been few and far between. Happy with them!!
Claudio Luiz Ferreira
Underrated: fast andn reliable VPS for 18 months now
I usually dont' write this kind of review, but BuyVM / Frantech really deserves more than the current average here.
I've been using buyvm "slices" (AKA VDS) for one and a half year now, and it's been a smooth ride.
The dedicated CPU's are fast (xeon E3) and the SSD disks perform really well. I've done a bunch of benchmarks and CPU / SSD performance are on the high end spectrum.
Uptime is not a problem. If I remember correctly I had one issue in the second month but it was fixed. No other issues since.
Networking is pretty great too, speed and reliability. Support is ok, maybe could be a bit faster. But I guess the 6h of time difference between us are to blame here. Anyway, they sure know what they're doing there and have helped me before.
Also, just recently they added a Block Storage service with absolutely great prices (eg. 1Tb for $5 / mo). Sweet.
Order got cancelled
I ordered a reseller from their website and found that the website has refunded me the payment I paid. Their excuse was that we cannot buy their service from another email of payment. What the heck? Its of no damn use.
Great pricing, reliable services
So lets be honest here, you're buying a VM. This isn't shared hosting, this is you doing it yourself. We purchased from FranTech because they had the most disk space for the least cost, and the service was above average. Sometimes tickets take awhile to get replies to, but Francisco is efficient at what he does (probably just too busy). We can't get any new services there through the user portal as they've switched over to BuyVM branding/hosting, but the existing service has been rock solid. Would recommend it if you're budget minded.
FranTech Solutions blackmailng me!
I just wanted to have a simple VPS with FranTech Solutions but after I pay by PayPal and then Credit Card their support started to blackmailing me I have to pay in crypto-currency. Their support is extremely arrogant also be aware about their Term Of Service - there are unclear and confusing points! This service seems to me as SCAM and I don't recommended it at all!
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