GoDaddy

We bought a domain name and paid for 3 years, our construction got delayed, so we didn't get a website in place. But when we were ready to get a website in place the log in info didn't work.. When we contacted go daddy, they said my domain name was cancelled. We never cancelled it. We asked for proof of us cancelling the domain name, they claim that they don't have it. Go daddy are scam artists, Beware, buy your domain name from elsewhere. Customer service is bad, rude people. Please

The support won't help you to solve the issue you are facing, they will just leave you alone with the problem.

Been waiting over 5 weeks for support on a site the talked me into buying. Each level of agents blames the previous and no one is ever able to talk on phone. AVOID THEM LIKE THE PLAGUE>

Fake godaddy. Never trust on GoDaddy.com 8 August 2018 i purchased domain and hosting from GoDaddy.com. It Accepted my payment after accepting it failed and money transferred from my account But status was still pending. I Hate it. Many times I complained about it but no one helped they were saying ur money will refund to you within 3 to 5 days but today 13 Aug. I didn't got my money back. roshansoni85078@hotmail.com

dont west time to buy godady product

Its Not Secured For Basic Websites

I built and hosted a Wordpress Website with GoDaddy and now my website is no where to be found. I spent an hour on talking to GoDaddy only to find out (after their tech agent treated me very rudely) that they couldn't even fix the problem. Completely useless and my website still isn't online even after I paid $300 for hosting and SUPPORT. I am furious. Will never use GoDaddy or recommend them again.

Dont go for this company unless you want to wait for hours on the phone to be answered. The page loading time for my website is too long and they cant solve the issue. I am losing customers on a daily basis. I will move from Godaddy as soon as possible.

Godaddy's call center calls you to try and sell you garbage and then somehow adds it to your account without your authoriation then magically you are billed for services that you know nothing about Then they refuse to credit you instead they try to sell you something else. I'm talking about $800. worth of bullshit that they added on to my account which was supposed to be simply hosting and 1 email account. So when I saw a $230 payment in my bank account I was like, OK the web hosting is paid for another year. Instead it was bullshit that their reps slammed onto my account. So when my actual hosting bill came up, I ignored it, so 35 days later they took down my website. Actually deleted it, gone forever, no way to bring it back This company is as sleezy as they come. And as sleezy as their game hunting CEO. Avoid them!!!!

Go Daddy just loot the money. I bought an expired domain they cancelled it and also got my money saying it not refundable.

Godaddy has its perks: its easy to use and requires little to no knowledge of html code. However, godaddy is very limited in the things its able to do. I just added an online store to my website and godaddy gave me almost nothing to work with. I couldn't set a minimum quantity or price breaks https://openers.beer/shop?olsPage=products . I understand the appeal of godaddy but I would not recommend it.

I have purchased many vps from them But from last week when I purchased I tried purchasing 5 to 6 vps multiple times and every vps they provide were blacklisted one. When I talked with there agent multiple times they say they are not responsible for this its was a fresh server I just purchased and was blacklisted even before using. They are fooling the customers with this which is completely unacceptable Big Fraud Guys!!! and they are not paying the money back which was refunded for the cancelling the server. they just provided it in instore credit which can only be used to buy godaddy things

Hello Go Daddy Team, I am cheated at GoDaddy. I am a new customer and running my website on GoDaddy personal plan after buidling my website under Free trial. I want to highlight that 1. My website had the SSL certificate while running in free trial. When I moved to personal plan the SSL certificate was removed. No such information provided that the potion or part of website will be downgraded while choosing plan. 2. When I contacted customer support (Shri from Hyderabad) He quoted 4K+ amount tp purchase SSL. I asked him that I saw SSL in Business plan so I want to upgarde to that rather purchasing it separately. To my surprize i mentioned that If I upgrade to any Plan, I will not get SSL i.e. I need to purcahse it separately. Highly cheated here. 3. When I asked him, there is no such warning dispayed when we choose first time our plan, then he said yes there is no warning. These things are internally known and told to customers when asked. 4. Moreover, he mentioned that if I upgared to Business Plan, I will get more storage and paypal gateway free, which is to my surprize not listed on plan. So, here is a big deflection when you are already trapped with GoDaddy. 5. When I asked to adjust my amount of my personal plan (not even used for 1 month) with actual Business plan with SSL and SEO,he said he can do that . Finally I had a little ray of hope. 6. But, When I showed my concern to please adjust the amount in actual business plan with SSL and SEO otherwise I need to take my website off from GoDaddy hosting, immediately next moment he said he can not adjust the amount and asked me to take the back up. Now I realized that GoDaay is not my destination. I am being cheated here with improper feature display of the items, missing warning and no support from customer care. If you feel you can help me, please inbox me. Regards Abhinav Kumar

In may'18 i bought personal website plan (yearly package). Though i wanted to purchase a monthly package but their customer executive told me that i ll not be able to avail the feature of business email in monthly package, therefore i bought one year package. After purchasing when i enquired about email, they clearly denied and gave some lame excuse that since i have already accessed free trial, i ll not be able to get complimentery business email. I dont understand, how is this company surviving in this customer focused world. Shitty company Shitty customer service

Hi, Go Daddy and their sister concern Chuknu is absolutely waste, please do not get hooked when they say, they will work on your website, this is a very foolish thing I have come across in the recent past. Do not trust them and pay money

Possibly average; they didn't do anything. I got the name from a college student; won't ask them again. I went to a review site and got a better domain hosting company. Tech support" is a joke; the so-called techs are only sales people. They don't know how to do anything but sell you more stuff. Also, I got different advice from every "tech" I talked to. Wasted a lot of money and had to wait weeks for a refund when I cancelled the "service." The only thing I kept was the domain name. I clicked one start because I wasn't allowed to leave no starts.

I clicked on upgrade resources, now my site has been down for a week. I phone them every day, they sumply don’t care. My company of 25 people don’t have email. Loss of income is to a point that we can’t pay bills this month. GoDaddy is literally the worst and even wirse when things go wrong. Steer clear!

They care nothing about their underdeveloped and outdated tech (they still use php 5 !) Nor do they know anything about servers or hosting. If any kind of problem comes up, they will pin it on you and clearly say they ar unable to help you. NEVER EVER COME TO GODADDY

I bought a domain from Go-daddy site but it was blocked from one month after the purchase of this domain, it was initially said that only Rs 399/year will be created on your own site but you will see that after adding its services to your server it has been more than 3000 rupees because every service you need to create your domain, so please do not get any domain from here.

They only want your money. They lack basic communication skills and any trace of good upbringing and common courtesy. User experience is not part of the equation. I would prefer dealing with robots, which is sad. The initial outgoing voicemail message has not changed in many years. It's more than a little stale and was always bizarre. Common sense would say change it every 10 years or so. Kind of like cleaning the door knobs on a real front door. We LOVE giving you feedback!!!

So, we bought a domain for a significant amount of money and after many calls and emails to know when we would have the domain on our possession, they told us that they thought they had the domain but it turns out that they don't have the domain. So, after 4 weeks of waiting, they will refund us the money and the explanation they gave was that: "the domain had other owner and they couldn't get it for us". They should sell only domains that they actually own, instead of selling domains that they don't have and cause this terrible experience.

I have not used their web services. I know I tried previously a while ago and found it very un-user friendly, but hey,.. I'm not a web designer. However, recently I built my first website with WIX and it was crazy easy! The reason for the review though is practices that I find shady. I had about 11 domain names with GoDaddy. No where in their account links is there an option to find out what's the renewal price. They'll tell you when the domain is expiring but not the cost they'll be deducting. On their community boards, they'll tell you its the same price and time you originally signed up for when achieving the domain name. Well, who remembers that? Why not be transparent?! Even their account history is clouded. They only show receipt numbers. Meaning you have to click on the receipt number to see any detail. Your information regarding original purchase is buried. Total BS games IMO; I'm done. This gives me an easy feeling and therefore I am transferring all my domain names out of GoDaddy to Google.

worse experience i've had in a long time

Terrible service. Each time any request to be sone takes over took 2-3 weeks transfer domain name, want to increase memory limit to the max they gave me false advise as a result I have to wait for their manager review and need to pay for it again. The same job was quoted two different price by two of their staff. Very cheeky. Average call time including transfer to various department took me 40 mins to 3 hours to get something done. Something about their customer service is not up to standard. Some of the representative just don't really care or know their stuff. Always try to upsell their package to you. I am not impressed. Wish I never purchase from them. Crappy website that is not easy to use at all. Very BAD! I am moving away from them. What a waste of time and effort. doesn't even provide live chat or email support you always have to call and WAIT forever.

GoDaddy is the worst hosting provider I've ever encounter. I was a customer for my personal sites for TEN years - against all recommendations from my tech team. Come to find out that after paying for hosting they refused to make my hosting plan SSL capable. Literally only the primary domain on my hosting account could have SSL capability. A dozen other domains could NOT have SSL installed on them. AT ALL. Of course the answer is always: Just pay us more money for a upgraded hosting plan. Worst customer service. Worst capability. Highest price. Finally making the move to a better provider and could not be more regretful.

if you are looking for a personal blog or a few static pages then they are acceptable. But any type of ecommerce, store fronts, real revenue generating sites or platform, then don't do my mistake. the site will go down, and the super friendly support team is not the actual technical team, the technical team is over worked and they won't be able to get back to you until its your turn, and it looks like there are tons of people with problems in thier eCommerce ahead of you. Long story short.. not good for business. not bad for static pages that doesn't have any revenue.

I’ve been using godaddy for several years now, and in the past few months my site has been not loading, lags, email hardly works anymore, get promoted for login info from my iPhone about 10 times a day now, tech support can’t figure out anything nor do they even know what there doing, I’m so pissed, I paid someone over $10,000 to build me an independent website, and I’ll shortly be leaving godaddy for good, word of advice, godaddy sucks, unreliable service, unknowledgeable Technicians, over priced services. Stay away!!

The longer you are with GoDaddy, the more they find "new" charges. And - What GoDaddy tells you on the phone and what they actually do can be quite different. Then, when you insist that they review their recording of the conversation, they suddenly insist that the only way that they will share that recording is with a subpoena. In other words - it does not make any difference what they tell you on the phone. They can charge you what they want and you have no way to defend yourself.

bad tech support take too long

This a a predatory company that promises the world but delivers nothing. Furthermore, and best of all, they try to intimidate customer for trying to leave. They make it difficult and bill you credit card for every single charge even though you did not authorize it. I have fought every charge with American Express. Do you want this headache? NO! go elsewhere. WPengine is way better.

Some of their departments don’t even bother to revert you since they are a big company , loosing 1 or 2 customers is of no value to them . Worst support of all. No value to customer

I have had nothing but problems with them this year. First they took away my website out and a blog when I had called to ask for help. Then they removed the whole website after removing malware and I got no notification of this. They have refused to take any responsibility for any of their part in it and asks that I buy more services when i call them. I am thoroughly disgusted with their services

It has been a while since I made any changes to one of my websites hosted by Godaddy, so I entered a chat to seek assistance. I did not have to wait long until a rep came on...I gave her my details and told her what the problem was. She was polite and said that she needed some assistance to work on the problem, but in the mean time would you like to know how I can save you some money? So, in came the sale pitch and and how from $620 she was able to go to 510, and so on, it ended up @ @120 to which i politley said no, and how is my problem doing on your end....she then said I have to switch to the the rep so he can help you. So, the whole time was nothing more than stalling and feeding a sales pitch. The new rep came on and wanted to know my details again..I told him that I was switch over for the rep said that she was working with you on how to solve my problem. he knew noting of what was going on. This did not sit well with me and I told him. I ended the chat by telling him that what you just did cost you a customer with 8 websites that are hosted with you. There is no email support any longer with Godaddy, it's all chat or by phone, so there are no copies of transactions taking place when a problem arises. I was able to save the chat and will send to Godaddy after i speak to a rep and get an email from them. It will be attached to me informing them I have gone with another hosting company.

I hosted my website using deluxe plan. in few days, resources limit get exceeded and the guy called me to upgrade it else website wont live again

I write this as I've been on hold again for over 30 minutes, been transferred twice and have received no help. But alas, this isn't the first time... I manage three businesses and all of them have GoDaddy. Two have had sites built through GoDaddy, and we are all regretting that decision like a shotgun wedding in vegas. I am the person that handles all the issues, from the site build to the site not working (OFTEN). I have to call GoDaddy, and it literally ruins my day because I know I'll spend AT LEAST 45 minutes trying to get to the right department and another hour talking to people whom, if they feel like it, will help me, but it will take FOREVER (echoes forever). I've been hung up on, transferred all over the place, given inaccurate information...seriously it is THE WORST customer service I've EVER..EVER EVER experienced. In one case, it took 3 months to build a site they promised would be finished in 7-10 days. You get no 'one' person assigned to you. You have to call in and wait between 11 minutes and 33 minutes just to talk to someone who will likely be in the wrong department and then transfer you to another, effectively restarting your counter so you have to wait another 33-800 minutes of your life. OH, and PWS--the site building side of GoDaddy, don't even bother. They are useless, rude, don't respond, block you if they feel like it. I had to post on LinkedIn about my experience just to get someone to call me, and here I am, 6 months later, in the SAME EXACT SPOT. The representatives are so rude. They don't respond, they don't deliver on time, I have to beg them to respond to me like I'm some stage 5 stalker asking for a date. If I had to go to spend twice as much to go with another vendor, I'd do it in a heartbeat. Unfortunately I don't own the businesses I manage operations for. But I do influence them. I have a couple more sites they need built and I will go down fighting so they choose someone else. If we've lowered our standards of top-notch customer service to spending a saturday evening in the ER from alcohol poisoning after finding out your partner cheated on you, then sure. They're top notch. But I prefer spending my Saturday's feet up, wine in hand by a peaceful fire.

Questionable billing practices.

I am on unsatisfied customer as the I have to call 2 times in 2 hours time today (06/09/18) with email problem and reps I talk provided contradicting information. One went two steps forward and asking me to pay $4000+ to get email problem fixed. What a hefty price to look into email problem. Email was working till yesterday afternoon and stopped working in sending emails to business address.

so expensive awful customer experience paying a lot of money SLL they are not responsible only wasting the time with this company

Zia.

2 hours on the telephone just to sell a domain, this is simply the worst company out there

Go daddy provide very bad service

My email and domain went down today because I didn't pay my bill. I would have paid but I never saw the emails because they go right to SPAM. Go Daddy doesn't bill any other way like text or snail mail. Only email which is subject to being hidden in SPAM NEVERLAND. The response from Brian @Go Daddy?: "Not our problem!" I ask, Can I get the emails that bounced? "No". Sounds a lot like a kid's response not a business. Got the deflector shield up so nothing sticks. The truth is that Brian didn't really know what he was talking about because the emails are coming through now. I'd like to speak to a business that hires people who actually get trained and don't just give stupid answers. Businesses usually like to hire people who can improve relationships with customers and be looking for ways to improve service or product offerings - so why wouldn't he put in a suggestion to remedy a problem that recurs with their existing clients? Other than that - other Tech Support from them has always been top-notch. There's opportunity for another business there.

To prevent cancellation of my products GoDaddy gave me until yesterday to fix an auto renew that was failing (due to their tech support choosing an expired card). I went to fix the problem and they had already cancelled my products early that morning (around 4AM). How can they both allow you to pay to prevent cancellation while also cancelling the product??? They are now holding my 2 business domains, websites, and content hostage unless I pay $150. I called corporate, and nothing is resolved. I just emailed their CEO who quickly responded. Once this is resolved I’m never using GoDaddy again.

what a scam. GoDaddy has horrendous customer service and if you accidentally let your domain expire they will charge you a disgusting sum of money to "recover" it even though it costs them next to nothing to hold it for you for a few extra weeks. They are convenient to use (but so is everyone else) and they are awful from a user and service perspective.

Paid $4000.00 to build a site with the promise of upper level personal tech support to walk you through getting the site operational and published. After money spent I was told to stop calling them for help to get the site functioning that they can't help me. Several occasions I asked for a supervisor, I was told that supervisors will not be able to help me. Its been 1 year since I paid them and my site still isn't functioning. I have called over and over with no help what so ever. Customers can not buy anything and the site has many issues with the plugins working. DON"T hire Godaddy to do anything with a website. They will rip you off!!

Very Poor customer service. You should be shame of your customer service.. "Need help? Call our award-winning support team 24/7 at +65 6349-4240" is definitely not walking the talk. Do not mistakenly fooled by efficient cost with cheap customer service. i am using 2 step authentication which was proposed by godaddy. since then i can never access again my account since google authenticator never match with the login. whilst i was trying to gain access again by calling their customer service and it was the most horrible experience i ever had. it took you almost 30 minutes and not getting anything out of it. Never had i encounter such poor customer service experience. and yet, still you will never gain access to your account ever.

Don't even think about using this service unless you are an IT specialist who can work your way around the mess that is the Godaddy site and can second guess what to do next when information makes no sense. Pages announcing "Congratulations" and requesting that you next click page links which don't exist on the page are typical. No consistency in terminology throughout the site and Site Navigation is a disaster. The email is unreliable, customer service is slow and disinterested and, oh! add to that obscure usernames which are generated and can't be changed. Having paid up front for two years, I give up and I'm migrating my sites to another service provider. Haston

GoDaddy kept billing me every year after I paid for 5 years . Then GoDaddy kept my domain name saying I needed to pay for reverse fee from bank . Very rude customer service .

I purchased a domain name above godaddy. I purchased it for 5 years. It is cheap and enjoys high discounts. At the same time, it is also very convenient to parse the website. Whenever I encounter a technical problem, I can always get help over the phone for the first time. Great product and service

They are cheaters don't take godaddy hosting plans, my customer id is 64762831, just i talked to customer care person he was talking rudely & he told "i will not solve your problem you go to consumer forum" don't go with godaddy