GoDaddy

I started hosting with Godaddy 8 years ago and every year they would raise the price on me so much and I would have to call in and negotiate the rate and always felt taken advantage of. I started having major issues when I couldn't send or receive emails to my sons school no matter what I did. It also started happening with friends and invites. I called them and they said I needed to pay money to upgrade in order to fix this..... really? Upgrade just so I can send and receive emails? I started using gmail as my main email for school and such and rarely used my godaddy email anymore but would still check it just in case an important email came through. My plan was to let my subscription run out- that's how much I hate dealing with them. Trying to transfer it over had become a nightmare. So a month before the subscription was up, I wasn't able to log into my account! I changed the password and it worked for a day or so, then blocked me out again saying something was wrong. At the same time I kept receiving emails on my gmail on how I needed to update my billing info. I'm sure they were doing this on purpose so I could call in and give them my updated credit card info. This company is very unethical. Will never use them again. Literally the worst company I have ever dealt with.

Horrible customer service experience and always serving with attitude.

My experience with Godaddy.com is just a nightmare.They are not only expensive but also do not give professional support. I changed my web hosting to siteground.com and all my wordpress data is disappear.when i contacted godaddy.com to provide me backup.they said you must at least buy 1 month webhosting to restore your data back and they are charging me USD 160 only to backup my data. I advise please don't ever use godaddy.com. My domain is still with godaddy.com and my email they charged me for 2 years mistakenly 3 times.No good service.no professional.only greedy and no-cooperative.

Our mails have been going in the spam folder. They have fixed points that they address. If still not fixed they say we can't help you on this. We use godaddy since we don't have a support tech. team. What is the point of using godaddy if they can't resolve their issues.

they always want money but zero service! and worst website in the world. shame on you

If godaddy charge you for something and you want to cancel it,they will do everything to stop you getting a refund...always trying to upsell you things you don't need and also charged me for a service that is meant to be completely free...shocking company to deal with

I have been with GoDaddy for 12 years. However, they have become very aggressive with their sales. Every time I call tech support I get sold.. Just yesterday: "Oh you can't renew your SSL certificate, but we have a team that will do for $40. It ever ends. Goodbye GoDaddy

These idiots suspended the website without even notifying.. even after being a loyal customer for more than 15 years and more than 20+ domains paid for.

Nicoletta was so polite and calm on the phone, her mannerism was already awesome and would have left me happy. But to put the cherry ontop, she resolved a account merging issue for me in under 5 minutes. That was remarkable, and completely exceeded my expectations! Thanks guys.

Worst service

This hosting company will grab your domain name if you accidentally fail to update your card details. They won't let you make one teensy weensy mistake after you've been a customer for a decade. Do yourself a favour and avoid them

Cheaters!! They renew without my consent. And they are denying Refund!!!

I purchased a domain from GoDaddy and then got an offer from a buyer that I knew but didn’t trust. GoDaddy told me they would sell the domain anonymously for me. They charged me for this service. The person that wanted the domain bought the domain and then promptly called me to tell me that GoDaddy told them I was the owner and then gave them my contact number!!! I called godaddy about this and was met with a foreign person that couldn’t understand anything I was typing, so I called and spoke to some smug kid that was talking to me like I’m an idiot. He even laughed at me when I told him my safety was in jeopardy now that this crazy person has my info. He could not have cared less. Not to mention it took two weeks for GoDaddy to process my payment. I’m moving all my domains. DO NOT TRUST GO DADDY. Awful customer service, and Data Leaks / Privacy violations are the norm here.

Every time I reached out to tech support they asked me to buy stuff I didn't need. When I had problems with my email, they said its because my domain wasn't registered on their platform. Don't give them your money.

Seriously the worst support I've ever experienced. It's almost criminal and at a minimum unethical. I'm a digital marketer and very tech savvy. From time to time I need to access clients godaddy accounts and not one time has it been easy. Its always *at least* a 30 minute wait to get with support. Then they're no help whatsoever and try to upsell you on every little detail. I asked the guy to deactivate a plugin (long story but I couldn't access the dashboard and he was already in it). He literally said "sorry, I'm not a WordPress developer..." I'm like, its a button you press bud - not rocket science. He then offered to sell me a support package for the plugin to be turned off which was $50...Maybe that works for the many customers you're unethically taking advantage of but I'll just click the button when I get back and save the $50. As I'm writing this review even, I've been on hold for the last 30 minutes and I'm still #13 in line for an update that's making it impossible to log into my clients site. If you're considering godaddy, let me give you my 2 cents - I've built many, MANY websites and worked with all different hosting providers. Godaddy is the absolute last one I would ever use. Siteground and wpx hosting are the best in my experience. Siteground customer support has never taken more than 1 minute to have me chatting with someone. On top of that, its SSL hosting (faster than godaddy) and cheaper.

I lost my domain of over 12 years due to the fact I didn't pay. They CLAIMED I got repeated emails but that never happened. I felt like an idiot. If i could switch I would.

I have been a GoDaddy client for 10 years. Last year I moved my hosting to different provider, leaving my email service with GoDaddy. I called GoDaddy three weeks ago to confirm that if I do not renew my hosting, my emails will not be removed from service. I was told that if I move my emails to an existing service that I had, they would remain. I did that and today the emails went dark. I spoke with customer support and their solution was to pay $960 per year to migrate to Office 360, or pay $400 to stay at GoDaddy. Mind you the renewal for the hosting was only $149!! After a few calls and escalations, there was not a viable solution afforded. Very poor customer service. I would recommend Host Gator instead.

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Bought domains and built a website then godaddy deleted my website because the website builder was attached to another domain that expired. Very rude customer service when I called and tried to figure out what happened then they tried to sell me a website package for over $600

They charged me $3,500 to build and complete and host a website. A full year later, they have not completed anything yet, and have told me they want to charge more money now to complete it. They are dishonest, unresponsive, thieves! I will never use them again!

Everything you do with this company will require constant upcharge. They are ridiculously expensive because they charge for even things that are basic - like switch domain internally cost you money. I am ready to switch. When company become big like they, the crash is going to be big too if they continue treat their customer ONLY what's good for them. I have 10 website with them and def. switching since my experience is getting worse and worse

I canceled a product that I did not want and had purchased minutes ago. It was the Microsoft Office Suite. The company gave me store credit. I was slightly against that practice but since I purchased the product on my own I made that mistake so I dealt with it and had no complaints. While dealing with the store credit to apply them to the renewal fees, I was guided to apply payments and I did. It worked. I hit the complete purchase to finish out of the screen, and it applied an additional $45 to my pending payments not due for 3 more months. Now that $45 fee was not something I had wanted to pay nor was trying to do; it was not due for another 3 months, why would I pay them 3 months early for no reason? I would not. The rep knew this as I was talking to her while she was explaining how to pay with the store credit. After this mistake was made, they would not refund the balance to my card without me canceling a product. I was very disappointed and ended up canceling several domain names that I'd purchased with them through the years just to get my money back and will not be buying any more domains from GoDaddy in the future. Once you've paid, your money is theirs unless you decide to completely leave. Also, no pro-rated refunds. So if you paid for 12 months and wanted to cancel the policy in 6 months, you will not be credited for the remaining months that you had previously paid for. Be very careful before you click the purchase button!

don't use their godaddy professional web site services. they charge $3k and don't finish it for you. they give you useless tutorials or offer to finish it for an additional cost. i payed the additional cost and they still got it wrong. so they , you guessed it, wanted me to pay for another update. they'll string you along until it's too late to dispute the charge with your credit card company. godaddy professional services takes a week to make any changes and those changes will be wrong, guaranteed. you will never talk to a website developer, only their front men who will put in the wrong request for you and charge you for their mistake. ONce godaddy gets your $3000 , they don't care

They scammed me by keep auto-renew option "on" by default. Also to stop them from stealing your credit card data you have to delete the domain you already paid for. Worst company ever to buy any domain or hosting.

I tried to save a little money. site went live this week and has not been functional since. Not sure how much money I have lost without the website being functional. Call customer support and they create a ticket and say it will be fixed in 2 days. when not fixed, call back and another ticket is created. Would advise you to go elsewhere.

I was a customer for a over 5 years of go daddy and they decided to cancel all of my products one day all of sudden for no apparent reason and would not reinstate them regardless what document i sent them. Customer service was not cooperative and very disrespectful. worse company to build and host website as they will just shut down your site. bad experience pure madness over there. They will mess up all of your projects and you would have to start from scratch.

They sell you the hosting and name cheap then charge you a fortune for their terrible web editor. It's a huge scam. Go elsewhere.

godaddy is hell. suspended sending email because I have 7g of files? so what?, The upgraded plan says unlimited. stay away from that server! I think it's retaliation for getting free https instead of their rip-off yearly plan. But I just paid for too many years in advance :(, contract horror

Do not use these people. They will continue to hit your credit card to renew the website YEARS after you close it. You can't get your money back either, they will keep telling you it is on auto renew but they will change it. The next year you get billed again and you get to go thru the same crap again.

Got them to build my website and do SEO. Absolutely terrible service. Huge downtime and terrible SEO delivery

AUtomatic renewal of service which they dont want to even send back as refund one day after :-D Simply this company is like the most favorite mobile operators without human approach, where you will spend half of the day waiting in the cue to tell 3 people about your problem with no solution.

Webmaster for over 10 years, in 2017 I moved a website to Godaddy with dedicated IP hosting - Web - Ultimate - cPanel Linux - 1 year (periodic), what a monumental mistake, because I had only problems of servers, when you call the technical service to solve the problems of servers, you have the telphone phone totally incompetent people and I weigh my words, believe me, the first thing they do is to sell you a product for you indicate that this product will solve your problem, for my part I had an update problem for the plugin YOAST SEO with an error in the query: "cURL error 7: Failed to connect to my.yoast.com port 80: Connection timed out "(common license notices) The technician then confirmed that the problem would be solved within 72 hours, 4 days later, 96 hours after my last email with sending attachments, radio silence, no return from them, so I call them a umpteenth time, this time I come across a techinician in Bulgaria to ask for the refund of this product they had sold to me 96 hours earlier (Technical support subscription for WP Premium has 58 euros / 50 US dollars) then that nothing had been resolved or fixed, what do they tell me? That they can not repay me. ou can not imagine the anger that was in me, I told this Bulgarian who works for godaddy that they are thieves and that I will not stop there. So a tip, do not take accommodation at godaddy, if my bad experience with godaddy can help hundreds or thousands of webmasters, then take for my bad experience with them, and take for granted this advice that I give: GET AWAY FROM GODADDY

I WAS WITH GD FROM 2011, BUT THIS YEAR I GOT FED UP DUE TO THEIRS CHEATING, MANIPULATING AND RIPPING OFF SMART STRATEGY REGARDING TO RENEWAL OF HOSTING. EVERY YEAR IT WAS WORST AND WORST, THEY CHARGE MORE THAN TRIPLE, THAN FIRST YEAR 200US. AS THEY KNOW I CANT EXCHANGE PROVIDER OF DNS AFTER DATE, SO THEY STOLE MY DOMAIN AND BLACKMAIL - PAY WHAT WE ASK OR YOU LOST YOUR DOMAIN.. I PREFERED TO LOST THE DOMAIN THAN TO BE BLACKMAILED. EVERYWHERE THEY BLOCKS NEGATIVE COMMENTS AND PROMOTE ONLY GOOD ONES - FACEBOOKS ETC. I WOULD NEVER RECOMMEND THEM . I REGREAT I EVER TRUST THIS ROBBERY, UNPROFESSIONAL, NON RELIABLE COMPANY AND OVERPAY THEM.. NOT WORTHY FOR SUCH A PROBLEMS AND CHEATINGS. ALSO THEY TRIED TO STOLE MONEY FROM MY CARD, WITHOUT MY PERMISSION. THEY DONT PLAY FAIR AND THEY SHOULD BE INVESTIGATED. EITHER SERVICE I PAYED FOR DOESNT WORK. CUSTOMER HELP DOESNT CARE AND ITS USELESS AT ALL. IM VERYDISSAPOINTED AND DISGUSTED.

Information on GoDaddy that may be of value to others: I have learned that GoDaddy is just not, what they seem to be. For years, I have handled my email and my domain through GoDaddy with no problems… until a few weeks ago. I began to have problems with my email. I could receive, but not send email. After a lot of time spent on chat, I learned that GoDaddy was not handling my email (despite the fact that I was paying them to do this) an organization called Wildwest was handling it. Never had heard of them and I never got the problem resolved. I really spent hours trying to get this straightened out and finally gave up, decided to go to a different resource. I needed to temporarily keep my domain with GoDaddy, but could handle my email through this new resource. In setting up my email, I needed to replace the MX address to reflect the new email resource. At that time, I learned that GoDaddy was not hosting my domain; an outfit called CloudShare is hosting it. To change the MX address I need to contact CloudShare - which I am still trying to do. Therefore, in short, GoDaddy is a front… some kind of a reseller of services that others provide and in the event you need to get into the details of making any kind of change with your use of GoDaddy, you can really get wrapped around the axel and waste hours and hours of time. In short, I would recommend that any who might be using GoDaddy look for an alternative resource that handles the entire process in house – no external email or hosting resources that cannot be controlled or modified.

worst technical support

I noticed that I have two accounts with my phone. number there., their SEO does not work at all,, their customer service is unhelpful, domains are expensive. I am moving somewhere else

Only most recent 2 weeks of emails available on the workspace, support issues and other troubles.

This company will scam you if you don't keep on top of the billing - this was outright wrong to do this to me. I said no thank you to auto billing thinking I was saying no to all the accounts - I am sure they have done this before - this company is greedy and did not reimburse me even tho I never used the service

Awful Company to deal with, avoid like the plague. Initially upon signing up, was promised countless times by GoDaddy rep that they would send at least one reminder before automatic renewal, this did not happen, when requesting support they absolutely refuse to help you at all unless you call a US Number (from the UK) during US Work Hours. Avoid like the plague and use any other brand but them! Awful Company!!

Everyone who works for GoDaddy is an idiot.

Management is constantly working to make using GoDaddy a bigger pain in the ass. Among many other gripes: They raise the price after you sign on, They have longer and longer wait times to finally talk to someone about whatever problem they have created, They deliberately force you into wasting enormous amounts of time and patience by making you comply with whatever stupid things they come up with to make it more difficult for you to do anything in their system including log in, they make it time-consuming and difficult to switch your domain to some other company, They constantly offer various upsells, all infected with the same intention of milking you once they have their claws into you. Horrible mental attitude of their management cannot be overcome by the nice people they hire (when and if you can finally reach one) to shill for them. I suspect these people are really independent contractors and I know they are the only reason this awful company is still in business. Every time I have called over the years the wait time is longer to get to one of these folks, and no one should have to call them in the first place. Management builds a system to attract customers, ensnare them and suck the life out of them. Now you know--BEWARE!

Without informing me my website would get deleted, I was on vacation for 6weeks and came back to find my auto-renew did not work and I've lose my website which I invested $3000 into and also 50hours of content which I would go back to on a daily basis to help with work and customers! WHAT A WASTE OF MONEY AND TIME! I hope they go bankrupt with the rubbish service they offer

I cannot say enough bad things about this company. They are unscrupulous. Our client's website was "hacked" 4 times in the last 4 months. They upsold my client to the tune of $800 for security but when challenged after the "hacks" they informed my client that he hadn't bought the "firewall"---that was another $609.84. The bottom line was that his site wasn't hacked, but rather a plugin was malfunctioning (called Duplicator) and when one deletes that plugin, all is well. They were horrible to us. We are moving to WPEngine. Enough of GoDaddy forever. They are really not good.

Godaddy s the worse hosting company in the world Awful

Had the worst experience with getting an extended validation certificate. They were unbelievably incompetent, and wasted a tremendous amount of my time.

The price before I click “complete purchase” is C$24.48, but after I purchase the domain it became “C$35.89”. I called the customer service, omg they are the worst customer service in the world!!!! They didn’t give me any solution and let me “move on”!? I said I’m gonna transfer all my domains, the woman said “go ahead”!!! WT*?!?! Are u kidding me?! I never seen a customer service say that to client! I use Godaddy for fk ing 3 years!!! Then I live chat with another customer service. She told me because the price is US dollar, I asked her what’s “C$” mean btw, she answered “that’s the symbol for Canadian dollar”, I told her yes, that’s the symbol showed on the webpage!! I have the screenshot!! Horrible, worst, I was shocked! How come a company like this can survive!? They are cheaters, spamming people! They are doing criminal and the government just allow them keep doing that?! Show a wrong price and charge client a higher price?!?! What f is that?!

Very Rude Support. I dont know if they have learned any etiquette.

For days when updating the site, I get the Aw Snap! message and then when hit the "reload this page", it does nothing.. Currently I am #56 in the online help que.

Attempted to renew a domain for 2 years. A GoDaddy message said it did not process payment initiated on the first try. A second attempt to renew the domain transaction showed a message that read completed. Next day both transactions had processed and had deducted from my finance account. I called GoDaddy CS, more than once, for a refund for one of the two transactions because of the GoDaddy website glitch They said, "no refund is granted - when a glitch happens, you'll just have a 4yr renewal instead of the 2yr renewal". The CS team are rude with entitlement disposition and tone. This site is rigged - Skulduggery at it's best.

I spent hours creating and updating my site. Never was able to get a video to work on the home page. Site was OK but had a hard time on proportions when setting up pages. My credit card was hacked and so I changed cards and did not update the billing. They deleted my website and domain and did not even backup the site. Customer dis-service was useless. I want to create a new website but don't want to use GoDaddy and Gator has all bad reviews. Frustrating.....