GoDaddy

GoDaddy charged me on things that I never asked And they auto renewed again.... When I called and asked about $245 extra charge, they said it was part of the package! (They never mentioned before nor did they send a notice before charging me!)

I had 2 websites with Go Daddy: a business one and an artist one. I wanted to cancel the business website. I told the technician to only keep the domains. This was my mistake. I should have said, " Keep the hosting for the artist one." I don't maintain my website, someone helps me with that so I thought keeping Domain name meant I kept the site running too. I agreed verbally to cancel everything . Realizing my mistake immediately and still on the phone with him I said," Oh, sorry, I just scrolled down my products and we cancelled hosting. What does that mean?." He said, "too late you told me to cancel it". Long story short version...I had to pay $150 to get it back. My complaint is that when people are canceling their service the operator should go item by item and make sure the client understands completely what they are doing. I had paid in advance for these services so I wasn't expecting a refund, I just no longer needed them. Word to the wise, don't let people rush you. Ask questions, don't be afraid to admit that you are technologically challenged. Now I'm cash challenged! Not a good way to treat a loyal customer. Even the supervisor was curt, business like, and obviously concerned more with getting money short term but losing my business long term. Now, I plan to go on every website possible to make people aware that they need to proceed with great caution if you want to use GoDaddy .

Godaddy is a good platform to buy domain services and have good support on domains and products. Thanks,..

Just got off the phone to one of their sales guys. He was extremely rude. Saying my current website looks like it was done on paint. Ridiculous. Telling him I have other priorities at the moment (other than spending 2k to build a website) didn't cut it. I bought my domain names from them. Wish they would just leave me alone. And wish I had never used them.

Terrible Terrible, horrible, horrible , awful, nightmare...........never ever anybody should buy their service. They are scam....

Always experience good tech support, however I spent a lot of money up front to be on their new fancy hosting platform and 6 months later I still can't google index any of my builds, and no security plug-ins function correctly...

They will scam you!!!!

A domain is parked at Godaddy. To contact the owner you have to use the Godaddy Domain Buy Service. This costs about 85EUR. After that you get the information that the domain is extremely expensive. I had to pay 85EUR for nothing. If the sale had taken place, another 2-3% commission would have been due. Why take 85EUR in advance? Just to rip off the customers? Godaddy parks the domain and could already show the price on the info page that the seller wants to get....

Terrible terrible terrible customer service when it comes to getting a refund! I canceled a website design because I never heard from anyone after three days, but their policy is to only refund 75% so they kept $1500 of my hard earned money for NOTHING no services renderd. I talked to chuck & Jason in the refunds department and they literally didn’t care. They pretty much laughed in my face. I feel completely taken advantage of and cheated on. Total crooks! Save your money and go with something else...ANYTHING ELSE!!

A really nonsense hosting, as i member with godaddy from 2015. Recently i purchase a hosting it's a Economy hosting Price is 3500 in INR ($53), after some day i notice some downtimes so i put my site to Pingdom to check the uptimes. I don't believe that in 7 days only it down 11 times. Daily down daily. When i think to inform the about errors to godaddy, at first they ignored me and what they disconnect the calls, but i chate with them after chat one executive call me and told me that, (sir, as you complaint about downtime error, you should upgrade your plane. So when you upgrade the plane sir ?) What the hell i m seeking for a solution and he asking me to upgrade the plane. I directly reply them that i will write a review on Godaddy, so he replying me sir, thats not a solution. I think that godaddy is a big hosting company so there services also good, as i m from India and Godaddy showing ads on TV best hosting company blah blah. But as i my personal experience Godaddy is a real nonsense hosting. They only focused on your money not service. I have also a Indian little hosting company plane which offering a better services in just 720 INR ($11) annually compared to godaddy, where i invested 53 dollars. Really shame on you godaddy. Every time i face some problem regarding hosting and when i call them they only asking me to sir, Please upgread your plane to Deluxe, Business hosting, why i upgread i will boycott Godaddy. Here is all screenshot of Downtimes. http://prntscr.com/j1k4jd http://prntscr.com/j1k54q http://prntscr.com/j1k59t Server downtimes is a huge drawbacks to your SEO, and google continuously sending me Server Error , we can't reach. Peoples think that there website is up and running with no issues, but actualy behind the screen a huge game was playing. Sorry for my english i m not a native english speaker. I hope these review is help to those who planed to hosting with Godaddy. Be carefull.

call center staff was totally helpless, just told me that i could not submit my cancellation because it was after 48hours. I was actually only a few minutes late.... I just missed to call the support for 1 day and that was it.

wtf with their support? they only accept phone calls, no online chat(it's there but never online!!!!!) or email!!!! and everytime I called the support they doesn't understand anything and throw me to another team which is takes about 20 minutes to connected with their another support team. GoDaddy, I hate everything about you because your support service

I spent months on a website created on a staged site. When I tried to transfer it to the main domain it deleted the entire website and after many calls to customer Service it could not be recovered. They admitted it was their fault but they did not do anything to rectify the situation. They’re only solution was to refund me seven dollars for the cost of hosting for one month. They aren’t concerned with customer satisfaction at all.

Bad experiance: a lot of after-purchase costs. Impossible to be used with basical options. The support number (swedish IS NOT ON USE). Very expensive out of market prices add-ons AND al LOT of SPAM after purchase. I already moved to altrnatives.

A few years ago, I gave up on Godaddy's website builder, which was all but worthless to me. I just have a small website for my one-man business. I have Wordpress to manage my site, Web and email hosting are all I use Godaddy for. What really hurt me, though, was their increasingly unreliable-and-costly email hosting. It glitches out, failing to save drafts or send messages I'm working on. I have been dicking/working around this problem for a few months. Then, about a month ago, an extremely crucial message failed to save or send, during one of my busiest days. This caused a catastrophic loss of faith with my most important client. When I called tech support, the rep, although very polite and diligent, could not discover the reason for my problem. He tried to tell me that my problem was almost "unheard-of," a claim which I found hard to believe. I have never had this kind of problem with gmail, or any other email host. Then the Godaddy tech support rep told me about their NEW email hosting product, through Office 365 -- it costs barely half of what I've been paying for the "old" service. I thought, "Why didn't you tell me about this the last time I renewed my email and web hosting? " Talk about bad faith! I will take my business to other hosts, as my current products with Godaddy expire. The fact that it costs a bit less than other hosts is meaningless to me. There is no excuse for the level of incompetence I have been treated to by the Parson. I will make it my business to warn anyone and everyone about this company, whose performance with me has been anything BUT divine.

We have been using godaddy for 12 years and the company is getting WORSE and WORSE. The price is way above market, and the user interface sucks. We have decided to move on and use another service.

Just the same ole, try to convince the caller that something is broke to sell something. I'm not a novice, so they are busted! And, on the virtual dedicated, Go Daddy wouldn't share logs to confirm they are liars, and want us to buy something else to fix the problems. Break Artists! So, aweful the way they play around with our business, don't work with them, they are truly scummy.

I started by trying to upgrade my company site for better performance. The goal was to get switched from me current godaddy server to a better one. GoDaddy and their idiot techs managed to: Shut down our email for 16 Hours. We lost all those emails. Shut down our site twice for 6 hours and counting. No person you speak to at Godaddy acts like they care. Waste 12 hours of my time. When it was all sad and done, the new server had negligible impact on the performance. As a business owner, I have many better things to do. Using Godaddy is a bad business decision. I am now starting my search on how to get away from godaddy. If you are considering using GoDaddy - STOP. Use anyone else.

Paid for three years of email service. Was led to believe I could cancel anytime. Didn't like the product at all and tried to cancel it when I had some time to give them a call. They told me it had been forty-one days and that I was therefore stuck and couldn't get a dime of my money back - forty-one days used out of a three-year plan. Learn from my mistake: don't trust them and don't pay in advance.

Service is terrible. They screwed up my website and will do nothing about it. If you call and speak to them for two hours regarding your problem they go off to resolve it and, for me, have made it worse. Then, you cannot speak to the same person...you get a new person who knows little or nothing about the case. I have spoken to Zack, John, Colin etc, each promising to resolve the problem, and each making it worse.

I have more than 12 websites hosted with godaddy, and recently I had to switch my credit card as it was hacked. I was informed I had 10 days to put in the new card details by two different representatives of go daddy, but they both lied to me as I had about half that time. Due to their lie I now have to be a reinstatement fee which is more than the cost for hosting a site for an entire year! Stay away from this company, they do not care how long you have been a customer, how many services you have with them, and if you are in the right and they have made an error. They will not shift an inch if they have made a mistake.

Due to failed charged, they wiped all your business page and data instead of trying to reach me. And they do not see any way to restore my 4 years worth of business data. Do not use Godaddy if you have any serious business.

India's worst hosting provide company, I suggest never get this company's any services, because first they delete your data and when you called for that then they refused to restore without money. They are biggest cheaters and beggars..

My website was down and I tried to get help from their tech. Tech had to call the hosting dept to figure out why my website had the white screen. Tech finally came back on after 10 mins and said they can't do anything unless I pay $50 for them to investigate. He said I can try googling "white screen" to see if that'll help me get back to the Wordpress account. They wouldn't even tell me what's causing it. They don't do prorated refunds like Bluehost does. Crap service!

I would highly recommend staying away from this company. The way their customer service team treats their customers is horrible, they refused to give me a refund on an auto billing product that I never even signed up for. Their return policy is 5 days when I don't get my credit card statement in the mail for a month after. After calling multiple times and talking to 3 different people all I got was 3 people who knew how to read the return policy and couldn't help me at all. I will never buy a product from them again!

I delete one item by mistake because the site was not clear enough or esay enough for me to understand. and then they sent me message saying [if it was a mistake call me...} so I call them in 5 minutes. A lady told me they can not get my item back because its deleted. so I asked the my money bace since i payed monthly for 1 year one shot and i was supporsed to recive the service for another 3 months. so I asked the Refound for that 3 months because they dont serve that service. However the lady told me They keep money and just stop service. What a stealing money!! The lady I talked was not kind or helpful. And dont send me email [if it was a mistake call us... } if you are not willing to help.

the domain buy services is shit as hell. No tracking, no updates on what is being done. Would never recommend such a service to anyone

Godaddy is a shammy web service provider which can cater to only novice people and cannot provide hosting service for a web application. only good fir static websites. Talking about my GoDaddy profile, I have been a customer with Godaddy for past 10 years and I have purchased more than 70 domains, 3 hosting servers, private storage, 50 business email, 3 Microsoft email and many more micro products. Well after being a Pro Customer for GoDaddy below is my experience with them. GoDaddy says it provides unlimited hosting storage space with most premium hosting service when purchased. Fristly, if you face any issue, one has to hold the line for hours till the issue gets through to a right person and later, the service reps eat your time by saying “Ill consult with my team and get back” and again put you on hold…. This has been going on with me for years now. And today, what their customer reps told me it's a joke that the unlimited hosting space has a lot of limits when you start hosting your services online after the purchase and for the first time your website starts doing good. All along I have been adjusting to their technical gimmicks as I thought that they are such a big company and they are trying their level best to serve me better but sadly, I was wrong. Almost every month or alternative month I face some or other issue with their service. But lately it has become unbearable. They, with just 5 hours intimation they shut down my hosting service with all my websites getting suspended as my user files exceeded 100,000 in number sizing to mere 75 GB and they say that their server cannot handle that number of files' load and other websites and other customers are getting affected. I don't know how they are surviving with such old infrastructure where even a small cloud storage provider gives 1000GB of free storage for any retail user. I also requested and begged them to give me two days time to download my files and let my website run, but they are telling it’s not there in their hands. Right now they are asking me to delete all my user files form my account to get my account elevated from the suspended state. I’m helpless and very disappointed with Godaddy as I trusted them to this extent that I put all my life’s hard work with them. I feel ditched. Please at least you don’t trust these guys else you would get the same feeling that I get.

The wait times to get help from Tech Support are horrible! You constantly get the message that they are assisting other customers...that's scary in itself! Also, trying to cancel a domain so that it doesn't auto-renew is a nightmare! You have to jump through all kinds of hoops! A week ago, I called to cancel a domain that I didn't want to renew. I was told by the agent that I would need to enable Domain Ownership Protection, then wait at least 72 hours, cancel the Domain Ownership Protection and then cancel the domain auto-renew. To be on the safe side, I waited a week, cancelled the Domain Ownership Protection, and then attempted to cancel the domain auto-renew. FAIL!!! To top it all off, since I started typing this review, I am STILL ON HOLD, waiting to speak to a representative!!! I pay good money for two domains and all I want to do is cancel the domain that I no longer need. How hard can that possibly be??? Evidently, it is extremely hard. I do not recommend getting a domain with GoDaddy unless you intend to keep it for quite some time.

I signed up for a godaddy website and hosting on Saturday 3/10/18 - never set it up - but my phone has been blowing up with scam calls, with unsolicited marketing calls from web designers, marketing companies, you name it - my phone traffic has increased to an unbearable amount - mostly SPAM or Nafarous Calls. I called Wednesday 3/15/18 and they thankfully refunded me - and I asked to be removed from their database - unfortunately the damage has been done and the calls endlessly continue!!!! Buyer Beware - look for disclaimers or ways to keep some of your information private. I know it was not from my site - because I hadn't created anything yet - other than paying for the domain and hosting. CRAZY - this must be a side business for them!

Recently my current website was deleted after following the prompts via Cpanel' backup feature. The website wasn't working properly and even after deactivating plugins and reloading Wordpress, I was still having problems. Than the option came to do a restore from the (5) backups I had done for some time. This was a huge mistake. Restoring the most recent backup, caused an error and stated that I needed to uninstall the new restore. I did this and the entire website was deleted. I cannot restore any of my backups and each backup is now stating the archive files are missing. Godaddy support says the archive files are gone from the server and cannot tell me what happened to them. It's as if they simply disappeared. Than I was told by Godaddy that I should have paid for the backup option for my site. I thought that's what the backup option was in Cpanel and I had been diligent in making backups almost every month. Now I have no site and can no longer conduct business. Everything is gone and Godaddy support is not helping fix the issue and rather have me believe the archive files just disappeared and everything would have been fine if I just paid them some extra money for the paid backup feature. Very disgusted that the site I took months to build is gone and I've lost customers due to this issue. I left Hostgator hoping Godaddy was a better company. Was wrong on that decision. I will never refer another client to Godaddy nor will I ever use their service for any of my websites. Any suggestions from anyone who has experienced this problem would be great as I can't rely on Godaddy to assist with this issue.

will charge you no problem, but when it comes time to cancel it becomes a nightmare

I Dont prefer godaady. when you do complaint, they suggest you to buy website security or website backup. Customer support is not good

Lots of tech issues: super slow and randomly breaks. Then you have to call support, which is generally decent once you get them on the phone. Here's a stupid thing: the wait time is long, so they call you back, but then when they call you back, you're on hold again for like 10 minutes. Like why even offer the option to call you back?

If you read all of these reviews and still buy a GoDaddy product you will get what you deserve!

If there was ZERO in the ratings, I would rather choose that option. To the world and anyone who cares to listen, DO NOT BUY ANY PRODUCTS (domain names etc) FROM GODADDY.COM. This company is a scam. I tried to buy 5 domain names (with various extensions for my company) and struggled literally to pay for them at a price I was ok with, only for me to be billed same amount and saw only 2 domain names on my receipt. So i called the call centre and lo and behold, the agent claims i only put 2 in my shopping cart...so i asked for a refund. First, he refused me part of the cost that dot co.uk domains can't be refunded and that the other domain name even if i get refunded for it, I won't be able to buy it back except I pay $250 or more per domain and relative the missing 3.....and voila, suddenly he remembers those 3 that were missing from the bill. To cut this long story short, this companies business model is to steal your domain names upon their confirmation of your seriousness to buy...then they give you excuses so you can pay much much more for it. PEOPLE, PLEASE GO WITH GOOGLE DOMAINS....it cost just $12 per domain....I should have gone this route but I was trying to save a token, now I have lost truck load of money to these thieves. BE CAREFUL of all the HIGH RATINGS only for godly.com, its all hyped and paid... AVOID GODADDY.COM like a PLAGUE.

I have been on the call for 45 minutes waiting for customer service. In the mean time, my website is down. Is is not acceptable. Worst experience ever. I don’t know how much long I have to be on the phone. I have other things to do in like. Don’t host with godaddy.com. Such terrible company

Horrible Horrible Horrible service. They are rude, they want some person who has NO technical knowledge to be the "go between" just repeating conversations with no idea what they are talking about, then if you ask to talk to that person they will just literally transfer you back to the main number. After they have done this enough times to make you want to tear your hair out, they are absolutely MONSTROUS if you express ANY frustration. Please do yourself and your physical and mental health a favor - find someone else to purchase your services through.

This company is a thief !!!!! By accident I made two payments for the same invoice and the won't give you refund or anything in exchange I WON'T RECOMEND ANYONE TO USE THEIR SERVICES.

We've been with GoDaddy for 9 years. We have had domains, emails, hosting, SSL security, and other services with them. Customer service is HORRIBLE, after you make a purchase good luck getting your money back, unreliable emails. Would not recommend them to anyone! Buyer be aware!

Do not make use of GoDaddy's services!! My hosting was not automatically renewded, so my website was shut down and I lost all my data. They told me they could recover all the data from one day before my website was shut down for 150 dollars. So I paid and then later found out they recovered only old data which was no use to me because I had renewded my whole website. I wanted a refund but they told me there was nothing they could do. So now I'm a 150 dollars lighter and it will still cost my at least three days of work to install all my data and my website again. Worst service and company ever!! They make you pay for every little adjustment. Please DO NOT buy hosting or a domain there, there are tons of other better company's out there.

It wasn't user friendly from the start so I stopped using it after 2 months. it was too frustrating. And what happened after one year was, they auto renewed it for me. And had me going around in circles, and after that, tell me that it was past the 30days refund policy, and they couldn't refund it anymore, when I didn't even want the website anymore after 2 months. Now you know why their profits keep growing? When more people use, and after they have stopped, and Godaddy just helps them auto-renew without consent, they treat silence as consent, but sometimes people miss the email. How can they make the default decision? Yes, go daddy might be good for some people, but the way they work to grab more profits just reflects badly on the company culture and it makes me very disappointed. I have learnt to be more stringent with all these approvals. Thank you godaddy, for teaching me this lesson. Well, I go to college and i pay for it, I come here and I also pay for it. But you can be sure that, I wouldn't pay for it again, and I'll make sure none of my friends will be part of your quarterly profits. Thank you.

Software difficult to use. It was very misleading. I thought I was buying the domain, not the service to buy the domain. They charge a fee just to contact the seller. They do not negotiate to get price lower, and they collect 20% paid over and above selling price charged to the buyer??? I see this as a conflict of interest. Why would they negotiate for a lower price. The seller is holding the domain ransom and goDaddy loves it.

On 12/19/2018 I ordered a domain name from Go Daddy from Web Site. I copied and pasted the name I wanted from the face book page I already have "His Church are his People". I reviewed the email I received from Go Daddy and it had an 'S' at the end people. since I copied and pasted I am not sure how that would happen but it was late so I made a note to call the next day. I called and spoke to Grant and he corrected the mistake and then proceeded to sell me on a web hosting. The service I had been looking at had free web site builder and unlimited email and 50 gigs of space and unlimited bandwidth. Grant assured me Go Daddy would match that and for a dollar a month cheaper. He said if I did not like it I could cancel within 5 business days. He told me the builder was powerful and was just drag and drop. well I bought it and paid for a year. I went to my site to work on it and I found the website builder was not user friendly at all, and the first month was free then so much a month after that. Then I found out the free email was only through office 360 and if I wanted just email through the site again a monthly fee. well I called back and after a hour and 7 min asking for a supervisor I spoke to Skylar who said he was a sup. They all just kept trying to sell me stuff including Skylar. All I wanted was a refund and to cancel my service with them. What I got was an email to cancel when it comes up for renewal. So I called the corporate office thinking I might find some who cared and operator kept transferring me billing. Finally I spoke to Nick, I got a refund but he now tells me domain name wound be 14.99 when it was only 1.99 to start and I said no I will get somewhere else. Well I found out the domain name will not be release for 100 days. I want my domain name back.

I choose new domains for good price and when I want to pay all prices changed to several times as much. Explanation from the support: You are the regular customer, so you have pay much more. Good prices are just for new customers. A lot of hassles with this company. GoDaddy always tries to cheat regular customers. Their hosting is not working at all, so I bought own server.

I originally bought a website and email package from Godaddy. However after months of things going wrong I decided to change to another host. I engaged the use of a website designer and she put me onto Hostpapa and built a reasonable website. I soon learned that she new very little about web design and I got rid of her. However, in talking to Godaddy they said I was unable to get any refunds despite paying for four years in advance. What a crock of sh*t. So after Hostpapa messed with my website, promised the earth and delivered little I heard that Godaddy had cleaned up their act so I went back to them. I told them about my previous appalling service from them and being ripped off with no refund. They were good enough to let me have a new package at no extra cost. I told them I wanted my whole site and everything moved to where it can easily be managed in one area. I had no idea that websites, DNS and mail were all different "things" that you bought. My email address is @myveryownwebsite so why would I think it was different? This is never explained. Now, having paid for Office 365 I have been informed that I do not actually have to buy this in order to get the mail up on my Apple Mail account. I just need to add it in. Why don't these bastards listen to what the customer actually wants? They drive me f**king mad. Godaddy can gof**k

After I had specifically asked for all autorenewals on my account to be disabled, they went ahead and renewed my domain anyway. When I called them for the purchase to be cancelled and to be refunded they said that there was nothing they could do. So sold me a product without my will even after I told them not to and then refused to refund me. Pathetic.

After being a loyal customer to Godaddy for 6 years my website was attacked and I called godaddy for technical advice as my Website & emails were hosted by them. The representative advise me to purchase a anti-malicious, site cleaner/protection system SITELOCKER, which I did and assumed everything would be rectified on my site. I was severally mistaken, the program done absolutely nothing and I ended up losing the site and/or having to create an entire new one. All of this was very costly so when they rang me advising my emails (the last service I had active with them) I refused and told the rep Im happy to leave and explained to him why. Again they promised me the deal of a life time with swapping my existing IMAP accounts to exchange for a great deal with absolutely no disruption to my service.....AGAIN they have screwed me, my outlook required a godaddy outlook auto setup and once it had completely wiped all my outlook profiles, its also lost all my previous folders. So I ring godaddy and the rep on the line tells me the previous representative had not given me the correct information (same thing happen when I complained about the sitelocker program) then proceed to tell me the department I need to speak with is closed and they cant leave them a message to call me Austalian time as they are inbound call centre only. Worst customer experience I have ever experienced and Ive dealt with Telstra previously so that's saying something

Got a "Ultimate linux hosting plan", which is top plan, but worst support and service. My web folder just suddenly disappear without a touch, called in being ask to pay for $150 to restore it...ridiculous. I will definitely move every away when contract end. I do not recommend this hosting service to anyone, has been very bad experience for me.

At first I felt they were the way to go. The service is good and offers are always being made every time you call. Not really an issue if you can say no, but the one thing you can expect is to get nickeled and dime to death. Even the smallest thing like adding one more user to your email account will cost you. It will be best to research what your over all plans are as well as what the over all expenses will be once signed up. If that is even possible. I can't give a good rating for this very reason. With the company pushing low cost options that are not low cost in the long run - especially when you begin to grow. Expect lots of unwanted surprises.