Webhostingpad

Horrible company! Everything was fine until I decided to switch companies because Web Hosting Pad raised my rates significantly. When I contacted them about the switch, they said my domain had expired and they weren't able to transfer the domain until I paid them the cost of the invoice, plus $40.00. I pointed out that it was not, in fact, expired, but they continued to refuse to transfer the domain. When it actually HAD expired and I pointed out that they should have made the transfer when I asked, they said I shouldn't have waited until the last minute (I didn't). I filed a complaint with the Better Business Bureau, but the company refused to respond to the complaint. It seems to me that if they were in the right, they would jump on the opportunity to clear their name. The fact that they refused to respond to the complaint tells me that they had something to hide, or they had no defense for the way they handled my request. Throughout this ordeal, Web Hosting Pad employees were rude, condescending, and frequently flat out lied to me. Now they have control of my domain name and refuse to allow me to make the transfer, and have also locked me out of my account. I would rather start over with a new domain, however, than give this company another penny.

I stayed with this hosting for 5 years and did not have many complains, the server was off few times, but I only have 3 simple websites so I did not really care that much. Until I got into this mess with automatic renewal. So when they announced that they are going to charge me double price for coming 5 years, I have decided not to continue, but I payed another service just 3 days before expiry date and webhostingpad used my credit card details for charge me for hosting renewal without my confirmation. They refuse to refund me and I still can't remove my credit card details from the system.

Regardless on which server you are put, their SMTP IP which is shared is constantly blacklisted. It means that the mail you send simply is plain refused by the recipients or goes nowhere. Plained refused by GMX.DE, GMX.NET, WEB.DE and a few others - if you have German customers, you'll have a very very hard time. And not arriving - or arriving with terrible delays - for instance yahoo recipients. We have lodged multiple support tickets. They have ALWAYS reply very quickly. We have ALWAYS receive a short-term fix - like they try to delist their servers or rotate their SMTP IP or move to a different server. The fix works for a few hours or a few days. Then, they are blacklisted again, and again, and again, for months now. Every other week! Surely, this can happen a couple of times. However, if it happens every WEEK for months and months - then this is unacceptable. I give price 0 because email blacklist is killing me. Even though their price-quality could be 5 stars. PITY !!!

I attempted to transfer my account to a new company on the day that my invoice was due. Despite the fact that the account was still active on the day in question, employees in the customer service department told me that it had already expired. They refused to unlock my account, thus freeing me to take my domain name and web page to another company. I was finally able to get them to unlock my domain, but now they will not allow me to get into the program allowing me to retrieve the backups of my web page. The employees frequently point to the fact that I waited until the last minute to make the change, but it doesn't matter if I waited until 30 seconds before the end of the day, it was still my right to have access to that information. Because they did not release the domain until after the invoice date; I was not able to sign up with the new company until after said date and did not find out that I would need access to those files until after the invoice date. Had Web Hosting Pad done

1.sell you unlimited plan and you find that its 10 GB only , when you contact them they say you need to request upgrade for more storage and when you do that the answer you that you should delete from your files like back up ,emails and many things to save space and the can't upgrade your storage .2.didn't send me invoice for renewing the plan and they stopped my services without notice, when i contacted them they said that i didn't pay and they lie and say we sent invoice and reminders they didn't even send me that they stopped the services i found out 2 days latter and when i tried to access my client area it was telling me there is no account under my user name so i tried to live chat them but it was not working as usual so i had to send them email they said that it i should pay and everything will be back in 20 - 40 mins and i payed ,it took more than 14 hrs and it worked for less than 12 hrs and got infected .they refuse to refund the money .