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BlueHost Reviews

http://www.bluehost.com/
BlueHost Video Review

About

  • Free Domain Name & Instant Setup
  • Free Website Builder with Templates
  • Free 1-Click Script Installs (WordPress, Joomla, Drupal etc.)
  • Unlimited Hosting Space, File Transfer & E-mail Accounts
  • Host Unlimited Domains on 1 Account
  • 24/7 Responsive Support

BlueHost has been providing quality hosting solutions to thousands of business and personal web sites since 1996. Today, BlueHost has become one of the most recognizable names in the web hosting industry with over 1.6M domain names hosted. Their "professional hosting" plan includes all the features you might need at the best possible price. Today Bluehost is part of Endurance International Group.

Shared

  • Unlimited Domain Hosting
  • Unlimited GB Hosting Space
  • Unlimited GB File Transfer
  • Unlimited E-mail Accounts
  • Free Site Builder w/ templates
  • Free domain

BlueHost has become well known for providing some excellent features at the low cost. At the same time, great customer service and excellent products is what really sets BlueHost apart from other web hosting companies. Their technical support is ranked as one of the best on the market. If you look around you might be able to find cheaper web hosting companies but with BlueHost you will get the best value for money.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (102)

4 Stars (61)

3 Stars (142)

2 Stars (182)

1 Stars (154)

N/A (19)

Total reviews : 660
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site
http://www.bluehost.com/
BlueHost Video Review
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (102)

4 Stars (61)

3 Stars (142)

2 Stars (182)

1 Stars (154)

N/A (19)

Total reviews : 660
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • Free Domain Name & Instant Setup
  • Free Website Builder with Templates
  • Free 1-Click Script Installs (WordPress, Joomla, Drupal etc.)
  • Unlimited Hosting Space, File Transfer & E-mail Accounts
  • Host Unlimited Domains on 1 Account
  • 24/7 Responsive Support

BlueHost has been providing quality hosting solutions to thousands of business and personal web sites since 1996. Today, BlueHost has become one of the most recognizable names in the web hosting industry with over 1.6M domain names hosted. Their "professional hosting" plan includes all the features you might need at the best possible price. Today Bluehost is part of Endurance International Group.

Shared

  • Unlimited Domain Hosting
  • Unlimited GB Hosting Space
  • Unlimited GB File Transfer
  • Unlimited E-mail Accounts
  • Free Site Builder w/ templates
  • Free domain

BlueHost has become well known for providing some excellent features at the low cost. At the same time, great customer service and excellent products is what really sets BlueHost apart from other web hosting companies. Their technical support is ranked as one of the best on the market. If you look around you might be able to find cheaper web hosting companies but with BlueHost you will get the best value for money.

http://www.bluehost.com/
BlueHost Video Review
embed video
  • Free Domain Name & Instant Setup
  • Free Website Builder with Templates
  • Free 1-Click Script Installs (WordPress, Joomla, Drupal etc.)
  • Unlimited Hosting Space, File Transfer & E-mail Accounts
  • Host Unlimited Domains on 1 Account
  • 24/7 Responsive Support

BlueHost has been providing quality hosting solutions to thousands of business and personal web sites since 1996. Today, BlueHost has become one of the most recognizable names in the web hosting industry with over 1.6M domain names hosted. Their "professional hosting" plan includes all the features you might need at the best possible price. Today Bluehost is part of Endurance International Group.

  • Unlimited Domain Hosting
  • Unlimited GB Hosting Space
  • Unlimited GB File Transfer
  • Unlimited E-mail Accounts
  • Free Site Builder w/ templates
  • Free domain

BlueHost has become well known for providing some excellent features at the low cost. At the same time, great customer service and excellent products is what really sets BlueHost apart from other web hosting companies. Their technical support is ranked as one of the best on the market. If you look around you might be able to find cheaper web hosting companies but with BlueHost you will get the best value for money.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (102)

4 Stars (61)

3 Stars (142)

2 Stars (182)

1 Stars (154)

N/A (19)

Total reviews : 660
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

660
Email down for 3 days and counting and BlueHost staff can only give excuses

I've been using BlueHost for over 5 years and as soon as I can, I'm going to leave them. Why? When one of their support agents activated an spam email filter feature, they brought down all email accounts for my domain. All external emails to any address on the domain now bounceback. I have called 4 times now lasting 30 to 50 minutes each time. When I call during the day, they promise it will be resolved by the close of business. When I call around the close of business they said by the next day. It's an endless cycle spanning 3 days now without email. They are either incompetent or really just don't care about service. If you don't mind multiple days of downtime for a problem they caused, by all means, use Bluehost.

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Email down for 3 days and counting and BlueHost staff can only give excuses

I've been using BlueHost for over 5 years and as soon as I can, I'm going to leave them. Why? When one of their support agents activated an spam email filter feature, they brought down all email accounts for my domain. All external emails to any address on the domain now bounceback. I have called 4 times now lasting 30 to 50 minutes each time. When I call during the day, they promise it will be resolved by the close of business. When I call around the close of business they said by the next day. It's an endless cycle spanning 3 days now without email. They are either incompetent or really just don't care about service. If you don't mind multiple days of downtime for a problem they caused, by all means, use Bluehost.

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

Hacked!

I switched to BlueHost after having trouble with my last website host. During the first six months, I received almost daily e-mails from the Securi plug-in that someone was trying to login to my account. After about six months, someone actually did get into my account and hacked it beyond recognition (in Chinese with strange cartoon images). I never received notice from BlueHost that my website was hacked. I found out for myself. When I called for support, no one from BlueHost offered to help me fix it. Instead, I was transferred to SiteLock who said, for an exorbitant monthly price they would fix my website and protect me from future attacks. After I declined this service, I was put on hold (grand total of 2 hours over the course of 2 days on hold) and transferred from one department to the next until I finally gave in and told them to shut it down. Not once did anyone offer to try to look into it to fix it for me. Based on this experience, I have given up on a website completely.

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Hacked!

I switched to BlueHost after having trouble with my last website host. During the first six months, I received almost daily e-mails from the Securi plug-in that someone was trying to login to my account. After about six months, someone actually did get into my account and hacked it beyond recognition (in Chinese with strange cartoon images). I never received notice from BlueHost that my website was hacked. I found out for myself. When I called for support, no one from BlueHost offered to help me fix it. Instead, I was transferred to SiteLock who said, for an exorbitant monthly price they would fix my website and protect me from future attacks. After I declined this service, I was put on hold (grand total of 2 hours over the course of 2 days on hold) and transferred from one department to the next until I finally gave in and told them to shut it down. Not once did anyone offer to try to look into it to fix it for me. Based on this experience, I have given up on a website completely.

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

Bluehost undesirable

I recently decided to purchase hosting via Bluehost and dropped them two hours later. They were charging for every little move / for what I had been getting for free with other hosting companies. And in order to get the highly advertised "Low rates" I had to agree to a 3 year contract. After 25 minutes on the phone and 4 reps later my contract was terminated, but it didn't end there: the next day I was bombarded with new emails seeking from web designers, SEO consultants, LOGO designers, you name it! I can only assume that Bluehost shared my data with this scavengers. Awful experience all around.

Rating : 3.2 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Bluehost undesirable

I recently decided to purchase hosting via Bluehost and dropped them two hours later. They were charging for every little move / for what I had been getting for free with other hosting companies. And in order to get the highly advertised "Low rates" I had to agree to a 3 year contract. After 25 minutes on the phone and 4 reps later my contract was terminated, but it didn't end there: the next day I was bombarded with new emails seeking from web designers, SEO consultants, LOGO designers, you name it! I can only assume that Bluehost shared my data with this scavengers. Awful experience all around.

Rating : 3.2 ⋅ Date : ⋅ Recommend : No

Highly recommend highly garbage

I have been using BlueHost for several client contracts and each time I seem to have issues surrounding the php settings. When contacting support (online) with these issues they repeatly provide me with slow and horrible support. In one situation, the support person changed my php.ini settings and caused my site to no longer work. Then disconnected the support call indicating that things were working. I find this frustrating and I believe that BlueHost simply don't have the customer support nor desire to have that personal touch.

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Highly recommend highly garbage

I have been using BlueHost for several client contracts and each time I seem to have issues surrounding the php settings. When contacting support (online) with these issues they repeatly provide me with slow and horrible support. In one situation, the support person changed my php.ini settings and caused my site to no longer work. Then disconnected the support call indicating that things were working. I find this frustrating and I believe that BlueHost simply don't have the customer support nor desire to have that personal touch.

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

Not what they use to be.

The support is terrible, you can no longer submit a support ticket. You must chat with someone. Usually the way they fix a problem is by sending you a link to wordpress's website. The servers have been down a few times in the short time we have been with them also.

Rating : 2.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 1 people found this helpful
Not what they use to be.

The support is terrible, you can no longer submit a support ticket. You must chat with someone. Usually the way they fix a problem is by sending you a link to wordpress's website. The servers have been down a few times in the short time we have been with them also.

Rating : 2.0 ⋅ Date : ⋅ Recommend : No

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