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GoDaddy Reviews

About

  • Fast, Secure Emails with Built-in Virus & Spam Protection
  • Huge Selection of Domain Name Extensions
  • GoDaddy SSL Certificates Issued Within Minutes
  • GoDaddy's 4GH Hosting Platform
  • WebSite Tonight - a Template Library, Including 2,000+ Templates

GoDaddy, the world's number one ICANN-accredited domain registrar, offers everything you might need for establishing your online presence: from custom email accounts to complete ecommerce solutions. The company currently manages over 52M domain names for more than 10M customers worldwide, delivering world-class products at the very competitive prices.

Shared

  • Linux OS with 150GB disk space
  • Works with WordPress, Joomla, Drupal & more
  • Unlimited websites & bandwidth
  • 500 email addresses & 25 MySQL databases (1GB ea.)
  • Free advertising credits for Google, Facebook & more

GoDaddy is an industry leader when it comes to incorporating different add-on services with regard to hosting in general. However, some of our visitors complain that GoDaddy order process became a bit confusing and annoying, especially when a load of other items appear in your shopping cart that you did not even want to buy. Of course, you do not have to buy these add-ons but GoDaddy definitely tries to push it to the point where you feel forced to buy them.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (23)

4 Stars (35)

3 Stars (83)

2 Stars (187)

1 Stars (218)

N/A (6)

Total reviews : 552
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site
http://www.godaddy.com
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (23)

4 Stars (35)

3 Stars (83)

2 Stars (187)

1 Stars (218)

N/A (6)

Total reviews : 552
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • Fast, Secure Emails with Built-in Virus & Spam Protection
  • Huge Selection of Domain Name Extensions
  • GoDaddy SSL Certificates Issued Within Minutes
  • GoDaddy's 4GH Hosting Platform
  • WebSite Tonight - a Template Library, Including 2,000+ Templates

GoDaddy, the world's number one ICANN-accredited domain registrar, offers everything you might need for establishing your online presence: from custom email accounts to complete ecommerce solutions. The company currently manages over 52M domain names for more than 10M customers worldwide, delivering world-class products at the very competitive prices.

Shared

  • Linux OS with 150GB disk space
  • Works with WordPress, Joomla, Drupal & more
  • Unlimited websites & bandwidth
  • 500 email addresses & 25 MySQL databases (1GB ea.)
  • Free advertising credits for Google, Facebook & more

GoDaddy is an industry leader when it comes to incorporating different add-on services with regard to hosting in general. However, some of our visitors complain that GoDaddy order process became a bit confusing and annoying, especially when a load of other items appear in your shopping cart that you did not even want to buy. Of course, you do not have to buy these add-ons but GoDaddy definitely tries to push it to the point where you feel forced to buy them.

  • Fast, Secure Emails with Built-in Virus & Spam Protection
  • Huge Selection of Domain Name Extensions
  • GoDaddy SSL Certificates Issued Within Minutes
  • GoDaddy's 4GH Hosting Platform
  • WebSite Tonight - a Template Library, Including 2,000+ Templates

GoDaddy, the world's number one ICANN-accredited domain registrar, offers everything you might need for establishing your online presence: from custom email accounts to complete ecommerce solutions. The company currently manages over 52M domain names for more than 10M customers worldwide, delivering world-class products at the very competitive prices.

  • Linux OS with 150GB disk space
  • Works with WordPress, Joomla, Drupal & more
  • Unlimited websites & bandwidth
  • 500 email addresses & 25 MySQL databases (1GB ea.)
  • Free advertising credits for Google, Facebook & more

GoDaddy is an industry leader when it comes to incorporating different add-on services with regard to hosting in general. However, some of our visitors complain that GoDaddy order process became a bit confusing and annoying, especially when a load of other items appear in your shopping cart that you did not even want to buy. Of course, you do not have to buy these add-ons but GoDaddy definitely tries to push it to the point where you feel forced to buy them.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (23)

4 Stars (35)

3 Stars (83)

2 Stars (187)

1 Stars (218)

N/A (6)

Total reviews : 552
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

552
GoDaddy sells their search results

Service is terrible. Price is not anything special. Much better services out there. And they sell your information to anyone and everyone willing to buy it. After having used it for my business, I wanted to purchase a personal domain. I search and found the domain available. I wasn't quite sure I wanted it yet so I didn't buy it right away. I went back in to buy it THE NEXT DAY, and they had already sold it to buydomains.com. This domain included my last name which is not very common at all. In fact, I've never run into anyone that I wasn't related to with the same last name. There is no way that buydomains.com would have guessed that domain randomly and purchased it. GoDaddy clearly sell their search data to them. After this happened I searched online and found a lot of reports of this happening to other people. And now an $11.99 domain costs upwards of $4000! They lost me as a customer and with that lost another 8 domain registrations, 2 website hosting accounts, and 8 emails

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
GoDaddy sells their search results

Service is terrible. Price is not anything special. Much better services out there. And they sell your information to anyone and everyone willing to buy it. After having used it for my business, I wanted to purchase a personal domain. I search and found the domain available. I wasn't quite sure I wanted it yet so I didn't buy it right away. I went back in to buy it THE NEXT DAY, and they had already sold it to buydomains.com. This domain included my last name which is not very common at all. In fact, I've never run into anyone that I wasn't related to with the same last name. There is no way that buydomains.com would have guessed that domain randomly and purchased it. GoDaddy clearly sell their search data to them. After this happened I searched online and found a lot of reports of this happening to other people. And now an $11.99 domain costs upwards of $4000! They lost me as a customer and with that lost another 8 domain registrations, 2 website hosting accounts, and 8 emails

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

Horrible

I have been with GoDaddy for 6 years. Starting this year, the service became horrible and all they care about is your $ and not their clients. I will be transferring 35 domains out and cancelling my account with them. The customer support is just disgusting.

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
Horrible

I have been with GoDaddy for 6 years. Starting this year, the service became horrible and all they care about is your $ and not their clients. I will be transferring 35 domains out and cancelling my account with them. The customer support is just disgusting.

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

Hounded by sales calls from India

I bought a few domain names from Godaddy. I didn't get the come on price of 2.99 but I was willing to pay the 11.99 anyway. What I didn't know is that it is automatically renewed and the worst part was that I get so many calls and texts from India. I'm thinking of changing my number. I can't believe how many calls I'm getting from 3 domain names. They're trying to sell website services. I'm really not happy about it.

Rating : 2.2 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Hounded by sales calls from India

I bought a few domain names from Godaddy. I didn't get the come on price of 2.99 but I was willing to pay the 11.99 anyway. What I didn't know is that it is automatically renewed and the worst part was that I get so many calls and texts from India. I'm thinking of changing my number. I can't believe how many calls I'm getting from 3 domain names. They're trying to sell website services. I'm really not happy about it.

Rating : 2.2 ⋅ Date : ⋅ Recommend : No

The service is getting worse and worse

I registered a free cloud server for trial and stopped it after that, but they keep billing me. I have to call them to cancel the cloud service and being told you have to pay full charge. They feel bad for me. Two months later there there are other charges from "cloud serve IP". I believe that's from the same cloud server. The tech support walked me through it. but could not cancel the service. Due to the internal system error. They will fix it but not sure if they can refund my money back. My goodness! The service is horrible!

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
The service is getting worse and worse

I registered a free cloud server for trial and stopped it after that, but they keep billing me. I have to call them to cancel the cloud service and being told you have to pay full charge. They feel bad for me. Two months later there there are other charges from "cloud serve IP". I believe that's from the same cloud server. The tech support walked me through it. but could not cancel the service. Due to the internal system error. They will fix it but not sure if they can refund my money back. My goodness! The service is horrible!

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

Don't listen to customer service

We recently purchased a company that was using Godaddy for their web store hosting. The customer service rep called us and told us to move the website to a different hosting computer that they provide but we had to erase the old one first. We did that and the software would not run on the new server. They had to retrieve the backup of the software and put it onto another server. It is six days later and we are still waiting for them to do that. They will not provide any time estimate despite 4 or 5 phone calls. They are not charging for the retrieval because it was their fault that this happened, but the lost business from the website down for 6 days so far and the costs incurred by our software company to restore the site are coming out of our pocket. I have spoke to about 5 different people and half of them are knowledgeable but they are powerless to do anything and the other half are just incompetent.

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
Don't listen to customer service

We recently purchased a company that was using Godaddy for their web store hosting. The customer service rep called us and told us to move the website to a different hosting computer that they provide but we had to erase the old one first. We did that and the software would not run on the new server. They had to retrieve the backup of the software and put it onto another server. It is six days later and we are still waiting for them to do that. They will not provide any time estimate despite 4 or 5 phone calls. They are not charging for the retrieval because it was their fault that this happened, but the lost business from the website down for 6 days so far and the costs incurred by our software company to restore the site are coming out of our pocket. I have spoke to about 5 different people and half of them are knowledgeable but they are powerless to do anything and the other half are just incompetent.

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

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