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GoDaddy Reviews

About

  • Fast, Secure Emails with Built-in Virus & Spam Protection
  • Huge Selection of Domain Name Extensions
  • GoDaddy SSL Certificates Issued Within Minutes
  • GoDaddy's 4GH Hosting Platform
  • WebSite Tonight - a Template Library, Including 2,000+ Templates

GoDaddy, the world's number one ICANN-accredited domain registrar, offers everything you might need for establishing your online presence: from custom email accounts to complete ecommerce solutions. The company currently manages over 52M domain names for more than 10M customers worldwide, delivering world-class products at the very competitive prices.

Shared

  • Linux OS with 150GB disk space
  • Works with WordPress, Joomla, Drupal & more
  • Unlimited websites & bandwidth
  • 500 email addresses & 25 MySQL databases (1GB ea.)
  • Free advertising credits for Google, Facebook & more

GoDaddy is an industry leader when it comes to incorporating different add-on services with regard to hosting in general. However, some of our visitors complain that GoDaddy order process became a bit confusing and annoying, especially when a load of other items appear in your shopping cart that you did not even want to buy. Of course, you do not have to buy these add-ons but GoDaddy definitely tries to push it to the point where you feel forced to buy them.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (24)

4 Stars (39)

3 Stars (94)

2 Stars (228)

1 Stars (303)

N/A (6)

Total reviews : 694
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site
http://www.godaddy.com
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (24)

4 Stars (39)

3 Stars (94)

2 Stars (228)

1 Stars (303)

N/A (6)

Total reviews : 694
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • Fast, Secure Emails with Built-in Virus & Spam Protection
  • Huge Selection of Domain Name Extensions
  • GoDaddy SSL Certificates Issued Within Minutes
  • GoDaddy's 4GH Hosting Platform
  • WebSite Tonight - a Template Library, Including 2,000+ Templates

GoDaddy, the world's number one ICANN-accredited domain registrar, offers everything you might need for establishing your online presence: from custom email accounts to complete ecommerce solutions. The company currently manages over 52M domain names for more than 10M customers worldwide, delivering world-class products at the very competitive prices.

Shared

  • Linux OS with 150GB disk space
  • Works with WordPress, Joomla, Drupal & more
  • Unlimited websites & bandwidth
  • 500 email addresses & 25 MySQL databases (1GB ea.)
  • Free advertising credits for Google, Facebook & more

GoDaddy is an industry leader when it comes to incorporating different add-on services with regard to hosting in general. However, some of our visitors complain that GoDaddy order process became a bit confusing and annoying, especially when a load of other items appear in your shopping cart that you did not even want to buy. Of course, you do not have to buy these add-ons but GoDaddy definitely tries to push it to the point where you feel forced to buy them.

  • Fast, Secure Emails with Built-in Virus & Spam Protection
  • Huge Selection of Domain Name Extensions
  • GoDaddy SSL Certificates Issued Within Minutes
  • GoDaddy's 4GH Hosting Platform
  • WebSite Tonight - a Template Library, Including 2,000+ Templates

GoDaddy, the world's number one ICANN-accredited domain registrar, offers everything you might need for establishing your online presence: from custom email accounts to complete ecommerce solutions. The company currently manages over 52M domain names for more than 10M customers worldwide, delivering world-class products at the very competitive prices.

  • Linux OS with 150GB disk space
  • Works with WordPress, Joomla, Drupal & more
  • Unlimited websites & bandwidth
  • 500 email addresses & 25 MySQL databases (1GB ea.)
  • Free advertising credits for Google, Facebook & more

GoDaddy is an industry leader when it comes to incorporating different add-on services with regard to hosting in general. However, some of our visitors complain that GoDaddy order process became a bit confusing and annoying, especially when a load of other items appear in your shopping cart that you did not even want to buy. Of course, you do not have to buy these add-ons but GoDaddy definitely tries to push it to the point where you feel forced to buy them.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (24)

4 Stars (39)

3 Stars (94)

2 Stars (228)

1 Stars (303)

N/A (6)

Total reviews : 694
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

694
What Happened To GoDaddy?

I have been a satisfied customer for many years and then there is 2017! I called to do my annual renewal, which has always gone extremely smoothly! Well this year the representative said he could basically cut my renewal fee in half by making my current website a new website. There was no discussion that this would involve my website being down for days while it "migrated"! 6 calls later I am still getting renewal reminders on my previous website even though I have told multiple representatives that I no longer want to host my old site. I feel totally victimized my GoDaddy and I know unfortunately that they don't care. I have asked to speak with a supervisor without success and have completed their surveys and have yet to hear from them. I would definitely not recommend GoDaddy for hosting services based on poor performance and even poorer customer service!

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
What Happened To GoDaddy?

I have been a satisfied customer for many years and then there is 2017! I called to do my annual renewal, which has always gone extremely smoothly! Well this year the representative said he could basically cut my renewal fee in half by making my current website a new website. There was no discussion that this would involve my website being down for days while it "migrated"! 6 calls later I am still getting renewal reminders on my previous website even though I have told multiple representatives that I no longer want to host my old site. I feel totally victimized my GoDaddy and I know unfortunately that they don't care. I have asked to speak with a supervisor without success and have completed their surveys and have yet to hear from them. I would definitely not recommend GoDaddy for hosting services based on poor performance and even poorer customer service!

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

absolute nightmare. excellent initial experience. downhill from there

GoDaddy was excellent when I first signed up in 2009. Anytime I had problems staff were able to understand and help me. in the past year however, it feels as if they are run by a completely different management. Their call centre is a nightmare. Staff have even less idea than I do about what's going on. Ridiculous really because I'm a tech retard and if anyone knows less than me they really should not be hired to work on the tech helpline. Just an example of recent convo with tech help: tech help: so just check the box on the left, and click 'delete' me: (i check the box and almost click delete, but decide to confirm) are you sure? because here it looks as if this will delete everything..will i lose all my files if i click delete? tech help: no you won't lose your files. you're just changing the login account me: you're sure right? cos if I lose all the files I'm in deep trouble tech help: erm. wait...oh ok don't click that. it will delete everything me:??! that's just one example

Rating : 1.2 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
absolute nightmare. excellent initial experience. downhill from there

GoDaddy was excellent when I first signed up in 2009. Anytime I had problems staff were able to understand and help me. in the past year however, it feels as if they are run by a completely different management. Their call centre is a nightmare. Staff have even less idea than I do about what's going on. Ridiculous really because I'm a tech retard and if anyone knows less than me they really should not be hired to work on the tech helpline. Just an example of recent convo with tech help: tech help: so just check the box on the left, and click 'delete' me: (i check the box and almost click delete, but decide to confirm) are you sure? because here it looks as if this will delete everything..will i lose all my files if i click delete? tech help: no you won't lose your files. you're just changing the login account me: you're sure right? cos if I lose all the files I'm in deep trouble tech help: erm. wait...oh ok don't click that. it will delete everything me:??! that's just one example

Rating : 1.2 ⋅ Date : ⋅ Recommend : No

horrible company

I liked their customer service in the past but now they turned into money monsters , called the customer service about their crapy email 365 to disable it and I can't even get my refund , but its not even about the money its about the customer satisfaction , the customer service manager was even worse with not attitude or customer face , I give them 1 star for being such a crapy company will move my domains to another small company

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 1 people found this helpful
horrible company

I liked their customer service in the past but now they turned into money monsters , called the customer service about their crapy email 365 to disable it and I can't even get my refund , but its not even about the money its about the customer satisfaction , the customer service manager was even worse with not attitude or customer face , I give them 1 star for being such a crapy company will move my domains to another small company

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

Terrible service!!! Beware!!!!

They are very helpful and friendly when you first sign up, then from there good luck. They want nothing to do with helping you and they don't mind being rude about it. They don't care about helping a customer, they just rather take more money from you. They cancelled my hosting due to renewal issues and then claimed to have called me and left me messages. I told them repeatedly that I never received a call. After spinning that wheel for 30min, I asked what number did they call and come to find out they had a number that wasn't even mine. They said 5 times it's your job to update info not ours. I told these ignorant morons that I agree, however I didn't change my number, so there is nothing to update, your reps entered the wrong number in my account. The number they had was never mine. I was rudely told to renew my hosting which is fine, but then pay them $150 to restore my deleted page that they removed. I said are you serious and their reply was pay or this is the end of the road.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Terrible service!!! Beware!!!!

They are very helpful and friendly when you first sign up, then from there good luck. They want nothing to do with helping you and they don't mind being rude about it. They don't care about helping a customer, they just rather take more money from you. They cancelled my hosting due to renewal issues and then claimed to have called me and left me messages. I told them repeatedly that I never received a call. After spinning that wheel for 30min, I asked what number did they call and come to find out they had a number that wasn't even mine. They said 5 times it's your job to update info not ours. I told these ignorant morons that I agree, however I didn't change my number, so there is nothing to update, your reps entered the wrong number in my account. The number they had was never mine. I was rudely told to renew my hosting which is fine, but then pay them $150 to restore my deleted page that they removed. I said are you serious and their reply was pay or this is the end of the road.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

Absolutely Horrible Experience

I had a terrible experience using Go Daddy and my only regret is that I gave them my business for 3 years. First of all- their site is the least most user friendly of anything I have ever experienced. Second of all their customer support was absurd and they care more about $60 than their customer's satisfaction. I never updated my credit card but somehow they got access to my new credit card (UM SCAM!!) and charged me $60 for an email platform that doesn't work because I do not even own the domain anymore. Then when I tried to speak with someone they were 1.) RUDE 2.) did not listen to me 3.) put me in a roundabout on the phone for an HOUR 4.) said they would email me back and NEVER did and 5.)NEVER resolved my problem at all.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Absolutely Horrible Experience

I had a terrible experience using Go Daddy and my only regret is that I gave them my business for 3 years. First of all- their site is the least most user friendly of anything I have ever experienced. Second of all their customer support was absurd and they care more about $60 than their customer's satisfaction. I never updated my credit card but somehow they got access to my new credit card (UM SCAM!!) and charged me $60 for an email platform that doesn't work because I do not even own the domain anymore. Then when I tried to speak with someone they were 1.) RUDE 2.) did not listen to me 3.) put me in a roundabout on the phone for an HOUR 4.) said they would email me back and NEVER did and 5.)NEVER resolved my problem at all.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

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