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GoDaddy Reviews

About

  • Fast, Secure Emails with Built-in Virus & Spam Protection
  • Huge Selection of Domain Name Extensions
  • GoDaddy SSL Certificates Issued Within Minutes
  • GoDaddy's 4GH Hosting Platform
  • WebSite Tonight - a Template Library, Including 2,000+ Templates

GoDaddy, the world's number one ICANN-accredited domain registrar, offers everything you might need for establishing your online presence: from custom email accounts to complete ecommerce solutions. The company currently manages over 52M domain names for more than 10M customers worldwide, delivering world-class products at the very competitive prices.

Shared

  • Linux OS with 150GB disk space
  • Works with WordPress, Joomla, Drupal & more
  • Unlimited websites & bandwidth
  • 500 email addresses & 25 MySQL databases (1GB ea.)
  • Free advertising credits for Google, Facebook & more

GoDaddy is an industry leader when it comes to incorporating different add-on services with regard to hosting in general. However, some of our visitors complain that GoDaddy order process became a bit confusing and annoying, especially when a load of other items appear in your shopping cart that you did not even want to buy. Of course, you do not have to buy these add-ons but GoDaddy definitely tries to push it to the point where you feel forced to buy them.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (24)

4 Stars (37)

3 Stars (90)

2 Stars (216)

1 Stars (265)

N/A (6)

Total reviews : 638
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site
http://www.godaddy.com
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (24)

4 Stars (37)

3 Stars (90)

2 Stars (216)

1 Stars (265)

N/A (6)

Total reviews : 638
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • Fast, Secure Emails with Built-in Virus & Spam Protection
  • Huge Selection of Domain Name Extensions
  • GoDaddy SSL Certificates Issued Within Minutes
  • GoDaddy's 4GH Hosting Platform
  • WebSite Tonight - a Template Library, Including 2,000+ Templates

GoDaddy, the world's number one ICANN-accredited domain registrar, offers everything you might need for establishing your online presence: from custom email accounts to complete ecommerce solutions. The company currently manages over 52M domain names for more than 10M customers worldwide, delivering world-class products at the very competitive prices.

Shared

  • Linux OS with 150GB disk space
  • Works with WordPress, Joomla, Drupal & more
  • Unlimited websites & bandwidth
  • 500 email addresses & 25 MySQL databases (1GB ea.)
  • Free advertising credits for Google, Facebook & more

GoDaddy is an industry leader when it comes to incorporating different add-on services with regard to hosting in general. However, some of our visitors complain that GoDaddy order process became a bit confusing and annoying, especially when a load of other items appear in your shopping cart that you did not even want to buy. Of course, you do not have to buy these add-ons but GoDaddy definitely tries to push it to the point where you feel forced to buy them.

  • Fast, Secure Emails with Built-in Virus & Spam Protection
  • Huge Selection of Domain Name Extensions
  • GoDaddy SSL Certificates Issued Within Minutes
  • GoDaddy's 4GH Hosting Platform
  • WebSite Tonight - a Template Library, Including 2,000+ Templates

GoDaddy, the world's number one ICANN-accredited domain registrar, offers everything you might need for establishing your online presence: from custom email accounts to complete ecommerce solutions. The company currently manages over 52M domain names for more than 10M customers worldwide, delivering world-class products at the very competitive prices.

  • Linux OS with 150GB disk space
  • Works with WordPress, Joomla, Drupal & more
  • Unlimited websites & bandwidth
  • 500 email addresses & 25 MySQL databases (1GB ea.)
  • Free advertising credits for Google, Facebook & more

GoDaddy is an industry leader when it comes to incorporating different add-on services with regard to hosting in general. However, some of our visitors complain that GoDaddy order process became a bit confusing and annoying, especially when a load of other items appear in your shopping cart that you did not even want to buy. Of course, you do not have to buy these add-ons but GoDaddy definitely tries to push it to the point where you feel forced to buy them.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (24)

4 Stars (37)

3 Stars (90)

2 Stars (216)

1 Stars (265)

N/A (6)

Total reviews : 638
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

638
Their email marketing campaign is crap!

I am not a techie. That's why I took on GoDaddy's email marketing campaign site. They have a how-to-use demo video that does NOT conform to the site, so those of us who carefully follow the video because we KNOW we are not savvy go crazy. Example: a "Save" button in the video that is not there. All sorts of changes some %&$#*@ techie changed, but they did not update the video. Call tech support, wait 16 minutes for some manager to say, "I'm sorry, but I have not seen the video." Absolutely unconscionable. Don't sell the product if you cannot support it!

Rating : 2.8 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Their email marketing campaign is crap!

I am not a techie. That's why I took on GoDaddy's email marketing campaign site. They have a how-to-use demo video that does NOT conform to the site, so those of us who carefully follow the video because we KNOW we are not savvy go crazy. Example: a "Save" button in the video that is not there. All sorts of changes some %&$#*@ techie changed, but they did not update the video. Call tech support, wait 16 minutes for some manager to say, "I'm sorry, but I have not seen the video." Absolutely unconscionable. Don't sell the product if you cannot support it!

Rating : 2.8 ⋅ Date : ⋅ Recommend : No

Don't buy

As soon as I got my Domain name, apparently GoDaddy sold my Phone Number and Email to third parties because I have not stopped receiving harassing phone calls and emails about web design and development!

Rating : 3.4 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Don't buy

As soon as I got my Domain name, apparently GoDaddy sold my Phone Number and Email to third parties because I have not stopped receiving harassing phone calls and emails about web design and development!

Rating : 3.4 ⋅ Date : ⋅ Recommend : No

Paid for a service they never completed.

Christmas eve of 2015 a salesman called me and urged me that it was very important to get my websites over to the "new & more stable" hosting platform. I bought into it. The sales rep said he would help me move my site. After emailing him twice, it was never completed and sat there for an entire year. Now I am trying to get it fixed because I was never told there was an issue. It's day 3 and I have to hold over 30 mins each time to reach a rep and it is still in pending. This use to be a great company, but something is different with the long waits and lack of completing projects.

Rating : 2.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Paid for a service they never completed.

Christmas eve of 2015 a salesman called me and urged me that it was very important to get my websites over to the "new & more stable" hosting platform. I bought into it. The sales rep said he would help me move my site. After emailing him twice, it was never completed and sat there for an entire year. Now I am trying to get it fixed because I was never told there was an issue. It's day 3 and I have to hold over 30 mins each time to reach a rep and it is still in pending. This use to be a great company, but something is different with the long waits and lack of completing projects.

Rating : 2.0 ⋅ Date : ⋅ Recommend : No

Money Pit - every time you call $95 cha ching cha ching

Have never used another domain registry or web hosting site so this may be one sided. However, given I HAVE been a loyal customer for 7 years I would THINK that they could call before they took down my service because the card on file had changed. Oh no, the $10 domain turned into...yep $95 renewal. FORGET that I have Office 365 which works on and off through them as well. LOYALTY to your customer has a lot to do with their LOYALTY to you.

Rating : 3.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Money Pit - every time you call $95 cha ching cha ching

Have never used another domain registry or web hosting site so this may be one sided. However, given I HAVE been a loyal customer for 7 years I would THINK that they could call before they took down my service because the card on file had changed. Oh no, the $10 domain turned into...yep $95 renewal. FORGET that I have Office 365 which works on and off through them as well. LOYALTY to your customer has a lot to do with their LOYALTY to you.

Rating : 3.0 ⋅ Date : ⋅ Recommend : No

Buyer Beware - Small Business Hosting is not Supported

GoDaddy has hosted my website for over five years. Last year I upgraded to cPanel - several months later customer asked by my website was down. I learned that upgrade to cPanel required me to transfr all website files myself. Problem is this was never told to me. I struggled, called support, waited hours no support. Repeatedly left callback number, no callback. This past week I have spend over five hours on hold 1/6/2017, 1/9/2017 and again today 1/10/2017. I've left my call back number on system SIX times and still have not heard from support. I prepay hosting annually and have not had my website online since upgrading to cPanel. There is a glitch in my FTP settings that I cannot figure out. Without GoDaddy support to check on internal settings, my website in not online. I have effectivley paid for hosting and my site is down. AVOID GODADDY HOSTING SERVICES - THEY HAVE INADEQUATE # OF SUPPORT PEOPLE TO HANDLE CUSTOMER ISSUES.

Rating : 1.8 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Buyer Beware - Small Business Hosting is not Supported

GoDaddy has hosted my website for over five years. Last year I upgraded to cPanel - several months later customer asked by my website was down. I learned that upgrade to cPanel required me to transfr all website files myself. Problem is this was never told to me. I struggled, called support, waited hours no support. Repeatedly left callback number, no callback. This past week I have spend over five hours on hold 1/6/2017, 1/9/2017 and again today 1/10/2017. I've left my call back number on system SIX times and still have not heard from support. I prepay hosting annually and have not had my website online since upgrading to cPanel. There is a glitch in my FTP settings that I cannot figure out. Without GoDaddy support to check on internal settings, my website in not online. I have effectivley paid for hosting and my site is down. AVOID GODADDY HOSTING SERVICES - THEY HAVE INADEQUATE # OF SUPPORT PEOPLE TO HANDLE CUSTOMER ISSUES.

Rating : 1.8 ⋅ Date : ⋅ Recommend : No

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