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Namecheap Reviews

About

  • Reliable Servers
  • cPanel Hosting
  • 1-Click Softaculous Installer
  • Over 99.9% Uptime
  • Money Back Guarantee
  • Support When You Need It

Namecheap is one of the leading web hosting companies nowadays. It was founded in 2000. Namecheap has over 800,000 clients. Namecheap in addition to full-featured web hosting packages offers some of the most affordable domain names in the industry, secure SSL certificates, WhoisGuard domain name privacy, and so much more. We have a separate Hosting Customer Support team who are available 24x7x365 should you need any help or advice. Our hosting services are rated 4.6 out of 5 based on 1,395 reviews on Google Checkout. They are fast, reliable and secure and are seconded by our 14 day money back guarantee.

Shared

  • 25 GB disk space
  • Unlimited bandwidth
  • 5 hosted domains
  • cPanel control panel
  • FREE email hosting

Need a reliable web hosting service for your website, WordPress blog, CMS or web application? Our next generation web hosting services offer a fast, reliable hosting platform for a wide range of requirements and needs. We use only the latest Dell and Supermicro in a LAMP (Linux Apache MySQL PHP) environment, backed by our custom Cloud Linux software setup. Our hosting services are rated 4.6 out of 5 based on 1,395 reviews on Google Checkout.

VPS

  • 256 MB Dedicated Memory
  • 256 MB Swap Memory
  • 15 GB Disk Space
  • 100 GB Bandwidth
  • 1 Dedicated IP
  • Operating System Choices: CentOS/ Fedora/ Gentoo/ Debian
  • Basic Server Management Level
  • 4x7 Server monitoring

Namecheap's VPS infrastructure is second to none. Each hardware node is a Supermicro or Dell enterprise class server featuring 16 Intel XEON CPU/Processors, 32GB DDR3 ECC RAM and 4 or 8 RAID10 hard drives.

Dedicated

  • G6950 Intel Dual Core
  • 500 GB SATA hard disk
  • 5000 GB bandwidth
  • 4 GB DDR3 RAM memory
  • 4 dedicated IP addresses

Namecheap's dedicated servers are an enterprise grade solution, hosted in our Phoenix data center facility. All of them are branded Supermicro servers. We do not offer inferior white box servers to our customers.

Reseller

  • 25 GB disk space
  • 500 GB bandwidth
  • Unlimited hosted domains
  • WebHostManager reseller control panel
  • 25 cPanel client accounts

Reseller hosting from Namecheap offers the perfect way to host multiple websites for a single monthly fee. And whether you have multiple sites of your own that you need to host, or you require white-label reseller hosting to provide hosting solutions to your own clients, Namecheap's reseller hosting has all the features you need to do this.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (40)

4 Stars (12)

3 Stars (5)

2 Stars (10)

1 Stars (19)

N/A (1)

Total reviews : 87
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site
http://www.namecheap.com
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (40)

4 Stars (12)

3 Stars (5)

2 Stars (10)

1 Stars (19)

N/A (1)

Total reviews : 87
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • Reliable Servers
  • cPanel Hosting
  • 1-Click Softaculous Installer
  • Over 99.9% Uptime
  • Money Back Guarantee
  • Support When You Need It

Namecheap is one of the leading web hosting companies nowadays. It was founded in 2000. Namecheap has over 800,000 clients. Namecheap in addition to full-featured web hosting packages offers some of the most affordable domain names in the industry, secure SSL certificates, WhoisGuard domain name privacy, and so much more. We have a separate Hosting Customer Support team who are available 24x7x365 should you need any help or advice. Our hosting services are rated 4.6 out of 5 based on 1,395 reviews on Google Checkout. They are fast, reliable and secure and are seconded by our 14 day money back guarantee.

Shared

  • 25 GB disk space
  • Unlimited bandwidth
  • 5 hosted domains
  • cPanel control panel
  • FREE email hosting

Need a reliable web hosting service for your website, WordPress blog, CMS or web application? Our next generation web hosting services offer a fast, reliable hosting platform for a wide range of requirements and needs. We use only the latest Dell and Supermicro in a LAMP (Linux Apache MySQL PHP) environment, backed by our custom Cloud Linux software setup. Our hosting services are rated 4.6 out of 5 based on 1,395 reviews on Google Checkout.

VPS

  • 256 MB Dedicated Memory
  • 256 MB Swap Memory
  • 15 GB Disk Space
  • 100 GB Bandwidth
  • 1 Dedicated IP
  • Operating System Choices: CentOS/ Fedora/ Gentoo/ Debian
  • Basic Server Management Level
  • 4x7 Server monitoring

Namecheap's VPS infrastructure is second to none. Each hardware node is a Supermicro or Dell enterprise class server featuring 16 Intel XEON CPU/Processors, 32GB DDR3 ECC RAM and 4 or 8 RAID10 hard drives.

Dedicated

  • G6950 Intel Dual Core
  • 500 GB SATA hard disk
  • 5000 GB bandwidth
  • 4 GB DDR3 RAM memory
  • 4 dedicated IP addresses

Namecheap's dedicated servers are an enterprise grade solution, hosted in our Phoenix data center facility. All of them are branded Supermicro servers. We do not offer inferior white box servers to our customers.

Reseller

  • 25 GB disk space
  • 500 GB bandwidth
  • Unlimited hosted domains
  • WebHostManager reseller control panel
  • 25 cPanel client accounts

Reseller hosting from Namecheap offers the perfect way to host multiple websites for a single monthly fee. And whether you have multiple sites of your own that you need to host, or you require white-label reseller hosting to provide hosting solutions to your own clients, Namecheap's reseller hosting has all the features you need to do this.

  • Reliable Servers
  • cPanel Hosting
  • 1-Click Softaculous Installer
  • Over 99.9% Uptime
  • Money Back Guarantee
  • Support When You Need It

Namecheap is one of the leading web hosting companies nowadays. It was founded in 2000. Namecheap has over 800,000 clients. Namecheap in addition to full-featured web hosting packages offers some of the most affordable domain names in the industry, secure SSL certificates, WhoisGuard domain name privacy, and so much more. We have a separate Hosting Customer Support team who are available 24x7x365 should you need any help or advice. Our hosting services are rated 4.6 out of 5 based on 1,395 reviews on Google Checkout. They are fast, reliable and secure and are seconded by our 14 day money back guarantee.

  • 25 GB disk space
  • Unlimited bandwidth
  • 5 hosted domains
  • cPanel control panel
  • FREE email hosting

Need a reliable web hosting service for your website, WordPress blog, CMS or web application? Our next generation web hosting services offer a fast, reliable hosting platform for a wide range of requirements and needs. We use only the latest Dell and Supermicro in a LAMP (Linux Apache MySQL PHP) environment, backed by our custom Cloud Linux software setup. Our hosting services are rated 4.6 out of 5 based on 1,395 reviews on Google Checkout.

  • 256 MB Dedicated Memory
  • 256 MB Swap Memory
  • 15 GB Disk Space
  • 100 GB Bandwidth
  • 1 Dedicated IP
  • Operating System Choices: CentOS/ Fedora/ Gentoo/ Debian
  • Basic Server Management Level
  • 4x7 Server monitoring

Namecheap's VPS infrastructure is second to none. Each hardware node is a Supermicro or Dell enterprise class server featuring 16 Intel XEON CPU/Processors, 32GB DDR3 ECC RAM and 4 or 8 RAID10 hard drives.

  • G6950 Intel Dual Core
  • 500 GB SATA hard disk
  • 5000 GB bandwidth
  • 4 GB DDR3 RAM memory
  • 4 dedicated IP addresses

Namecheap's dedicated servers are an enterprise grade solution, hosted in our Phoenix data center facility. All of them are branded Supermicro servers. We do not offer inferior white box servers to our customers.

  • 25 GB disk space
  • 500 GB bandwidth
  • Unlimited hosted domains
  • WebHostManager reseller control panel
  • 25 cPanel client accounts

Reseller hosting from Namecheap offers the perfect way to host multiple websites for a single monthly fee. And whether you have multiple sites of your own that you need to host, or you require white-label reseller hosting to provide hosting solutions to your own clients, Namecheap's reseller hosting has all the features you need to do this.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (40)

4 Stars (12)

3 Stars (5)

2 Stars (10)

1 Stars (19)

N/A (1)

Total reviews : 87
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

87
Bad customer service!

I tried to purchase a deal they were having on and whilst doing so their website crashed multiple times. I eventually got to the payment where I paid for my product and then I was greeted with a "failed" screen - I checked my bank and I had already been debited the amount. I went to try again and it did exactly the same. Even though they had over 100 remaining in the deal it still return failed a third time. I spoke to their customer services team, one of whom helped me with my domain issue and I was transferred to the hosting department which wouldn't accept responsibility for the crash and wouldn't honor the deal. They tried to shift liability towards me and basically say I wasn't fast enough even though at 15:00GMT when the deal went live I tried to buy straight away, even at 15:12GMT there was over 100 in the deal left and I had tried to buy 3 times. It's such a shame because i've been a loyal customer of Namecheap for a few years and this has tainted their image for me.

Rating : 2.6 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Bad customer service!

I tried to purchase a deal they were having on and whilst doing so their website crashed multiple times. I eventually got to the payment where I paid for my product and then I was greeted with a "failed" screen - I checked my bank and I had already been debited the amount. I went to try again and it did exactly the same. Even though they had over 100 remaining in the deal it still return failed a third time. I spoke to their customer services team, one of whom helped me with my domain issue and I was transferred to the hosting department which wouldn't accept responsibility for the crash and wouldn't honor the deal. They tried to shift liability towards me and basically say I wasn't fast enough even though at 15:00GMT when the deal went live I tried to buy straight away, even at 15:12GMT there was over 100 in the deal left and I had tried to buy 3 times. It's such a shame because i've been a loyal customer of Namecheap for a few years and this has tainted their image for me.

Rating : 2.6 ⋅ Date : ⋅ Recommend : No

avoid avoid

1st time I registered I had countless problems so cancelled within 14 days, refund OK. After I went to iPage where I encountered more problems & paid much more money. The 1 advantage of iPage they have telephone contact for cost of normal call. Then I decided to return to Namecheap to try again, OK for 8 months but s soon as I transferred another Domain into same account as an add-on recently I found the add-on functions but not original site! It has been out of action for 2 weeks, during this time I've spent half my life dealing with umpteen help people, all ask for repetitive information, screenshots etc. Eventually they offered 2 months free hosting, what's the point if you can't use the account? I'm seeking a new host now, any suggestions for a reasonable price?

Rating : 2.6 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 2 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 2 people found this helpful
avoid avoid

1st time I registered I had countless problems so cancelled within 14 days, refund OK. After I went to iPage where I encountered more problems & paid much more money. The 1 advantage of iPage they have telephone contact for cost of normal call. Then I decided to return to Namecheap to try again, OK for 8 months but s soon as I transferred another Domain into same account as an add-on recently I found the add-on functions but not original site! It has been out of action for 2 weeks, during this time I've spent half my life dealing with umpteen help people, all ask for repetitive information, screenshots etc. Eventually they offered 2 months free hosting, what's the point if you can't use the account? I'm seeking a new host now, any suggestions for a reasonable price?

Rating : 2.6 ⋅ Date : ⋅ Recommend : No

stole domain

Looked up domain name on register.com and found it available. Did not have my business credit card available, so figured I'll do it in the morning. The next day I found the name registered with Namecheap.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
5 of 25 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
5 of 25 people found this helpful
stole domain

Looked up domain name on register.com and found it available. Did not have my business credit card available, so figured I'll do it in the morning. The next day I found the name registered with Namecheap.

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

Nuisance fees

They have sharp elbows. My credit card had expired since my last renewal. They charged extra to switch to a new credit card. If they are pulling this garbage, they are not to be trusted with your business.

Rating : 3.0 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
8 of 8 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
8 of 8 people found this helpful
Nuisance fees

They have sharp elbows. My credit card had expired since my last renewal. They charged extra to switch to a new credit card. If they are pulling this garbage, they are not to be trusted with your business.

Rating : 3.0 ⋅ Date : ⋅ Recommend : No

Good until you are experiencing an issue

Then you'll realize that their tech support is less qualified than you are :/

Rating : 2.2 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
2 of 2 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
2 of 2 people found this helpful
Good until you are experiencing an issue

Then you'll realize that their tech support is less qualified than you are :/

Rating : 2.2 ⋅ Date : ⋅ Recommend : No

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