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SiteGround Reviews

About

  • Unique getting started tool & expert help for a stellar start
  • Free professional transfer of files & DBs from previous host
  • 24/7 help w/ expert tech knowledge, easy escalation to supervisor
  • Top Data Centers close to your website visitors on 3 continents
  • Regular Hardware upgrade & customization for best performance
  • Unique chroot isolation & custom security patches
  • In-house developed SuperCacher & free CDN for hyper speed
  • Free daily backup services & quick website restore at request

SiteGround.com is a world leading web hosting company that provides innovative and secure solutions specialized for hosting all popular open source applications such as Joomla, WordPress, Magento, Drupal and many more. SiteGround Web Hosting services are suitable for hosting small to medium-sized websites and the company currently hosts hundreds of thousands of accounts all over the world.

Shared

  • 24/7 Support with in-depth knowledge for all popular site apps
  • 15 minimum response time to help requests
  • Servers located on 3 continents for better website performance
  • Special server technology & Cloudflare CDN for unmatched speed
  • Unique system monitoring (every 0.5 sec) for outstanding uptime
  • Free domain or website transfer
  • Free software setup & 1-Click Auto-Installers
  • Free website templates, installation and tutorials

High-quality services including secure and powerful servers, fast and professional technical support, friendly customer care and extensive collection of free website resources. Multiple Domains and Additional resources available with our GrowBig and GoGeek Plans ($7.95/mo and $14.95/mo).

VPS

  • High Performance and Reliability
  • Full Server Management
  • WHM and CPanel with Softaculous
  • FREE R1Soft Daily Backups
  • FREE Private SSL
  • 24/7 Priority Support
  • FREE Domain Registration

All-inclusive VPS solution with all advantages of Cloud hosting! Customers get guaranteed resources, typical for the VPS technology, together with the redundancy of cloud storage.

Dedicated

  • Professional setup and software installation
  • Guaranteed data security and reliability
  • 2 GB DDR2 - 12 GB DDR3 RAM
  • 500 GB - 1 TB HDD
  • 10 TB Traffic
  • Free professional management services

Our Dedicated Hosting services guarantee the security and reliability of your data.

Reseller

  • No setup fees
  • Easy account management
  • Flexible payment system
  • Domain name discounts
  • Private DNS upgrade available

Our Reseller Program is excellent for customers who have lots of websites and for people who would like to resell web hosting services. Resellers get great discounts on hosting accounts, discounts on domain names, they can start with a low initial investment and take advantage of an easy account management.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (291)

4 Stars (28)

3 Stars (16)

2 Stars (12)

1 Stars (10)

N/A (2)

Total reviews : 359
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site
http://siteground.com/
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (291)

4 Stars (28)

3 Stars (16)

2 Stars (12)

1 Stars (10)

N/A (2)

Total reviews : 359
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • Unique getting started tool & expert help for a stellar start
  • Free professional transfer of files & DBs from previous host
  • 24/7 help w/ expert tech knowledge, easy escalation to supervisor
  • Top Data Centers close to your website visitors on 3 continents
  • Regular Hardware upgrade & customization for best performance
  • Unique chroot isolation & custom security patches
  • In-house developed SuperCacher & free CDN for hyper speed
  • Free daily backup services & quick website restore at request

SiteGround.com is a world leading web hosting company that provides innovative and secure solutions specialized for hosting all popular open source applications such as Joomla, WordPress, Magento, Drupal and many more. SiteGround Web Hosting services are suitable for hosting small to medium-sized websites and the company currently hosts hundreds of thousands of accounts all over the world.

Shared

  • 24/7 Support with in-depth knowledge for all popular site apps
  • 15 minimum response time to help requests
  • Servers located on 3 continents for better website performance
  • Special server technology & Cloudflare CDN for unmatched speed
  • Unique system monitoring (every 0.5 sec) for outstanding uptime
  • Free domain or website transfer
  • Free software setup & 1-Click Auto-Installers
  • Free website templates, installation and tutorials

High-quality services including secure and powerful servers, fast and professional technical support, friendly customer care and extensive collection of free website resources. Multiple Domains and Additional resources available with our GrowBig and GoGeek Plans ($7.95/mo and $14.95/mo).

VPS

  • High Performance and Reliability
  • Full Server Management
  • WHM and CPanel with Softaculous
  • FREE R1Soft Daily Backups
  • FREE Private SSL
  • 24/7 Priority Support
  • FREE Domain Registration

All-inclusive VPS solution with all advantages of Cloud hosting! Customers get guaranteed resources, typical for the VPS technology, together with the redundancy of cloud storage.

Dedicated

  • Professional setup and software installation
  • Guaranteed data security and reliability
  • 2 GB DDR2 - 12 GB DDR3 RAM
  • 500 GB - 1 TB HDD
  • 10 TB Traffic
  • Free professional management services

Our Dedicated Hosting services guarantee the security and reliability of your data.

Reseller

  • No setup fees
  • Easy account management
  • Flexible payment system
  • Domain name discounts
  • Private DNS upgrade available

Our Reseller Program is excellent for customers who have lots of websites and for people who would like to resell web hosting services. Resellers get great discounts on hosting accounts, discounts on domain names, they can start with a low initial investment and take advantage of an easy account management.

  • Unique getting started tool & expert help for a stellar start
  • Free professional transfer of files & DBs from previous host
  • 24/7 help w/ expert tech knowledge, easy escalation to supervisor
  • Top Data Centers close to your website visitors on 3 continents
  • Regular Hardware upgrade & customization for best performance
  • Unique chroot isolation & custom security patches
  • In-house developed SuperCacher & free CDN for hyper speed
  • Free daily backup services & quick website restore at request

SiteGround.com is a world leading web hosting company that provides innovative and secure solutions specialized for hosting all popular open source applications such as Joomla, WordPress, Magento, Drupal and many more. SiteGround Web Hosting services are suitable for hosting small to medium-sized websites and the company currently hosts hundreds of thousands of accounts all over the world.

  • 24/7 Support with in-depth knowledge for all popular site apps
  • 15 minimum response time to help requests
  • Servers located on 3 continents for better website performance
  • Special server technology & Cloudflare CDN for unmatched speed
  • Unique system monitoring (every 0.5 sec) for outstanding uptime
  • Free domain or website transfer
  • Free software setup & 1-Click Auto-Installers
  • Free website templates, installation and tutorials

High-quality services including secure and powerful servers, fast and professional technical support, friendly customer care and extensive collection of free website resources. Multiple Domains and Additional resources available with our GrowBig and GoGeek Plans ($7.95/mo and $14.95/mo).

  • High Performance and Reliability
  • Full Server Management
  • WHM and CPanel with Softaculous
  • FREE R1Soft Daily Backups
  • FREE Private SSL
  • 24/7 Priority Support
  • FREE Domain Registration

All-inclusive VPS solution with all advantages of Cloud hosting! Customers get guaranteed resources, typical for the VPS technology, together with the redundancy of cloud storage.

  • Professional setup and software installation
  • Guaranteed data security and reliability
  • 2 GB DDR2 - 12 GB DDR3 RAM
  • 500 GB - 1 TB HDD
  • 10 TB Traffic
  • Free professional management services

Our Dedicated Hosting services guarantee the security and reliability of your data.

  • No setup fees
  • Easy account management
  • Flexible payment system
  • Domain name discounts
  • Private DNS upgrade available

Our Reseller Program is excellent for customers who have lots of websites and for people who would like to resell web hosting services. Resellers get great discounts on hosting accounts, discounts on domain names, they can start with a low initial investment and take advantage of an easy account management.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (291)

4 Stars (28)

3 Stars (16)

2 Stars (12)

1 Stars (10)

N/A (2)

Total reviews : 359
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

359
Technical support is good but .... billing system is stupid and annoying

I am a SOHO, helping people build up website. In the beginning, their service is excellently good .... after one year, I even added another machine. However, the nightmare was coming. They just can't distinguish A account from B account! They mixed the charge and billing history among different accounts! That's incredible!! I have sent several tickets but they just can't solve the problem and leave the error alone. I am pissed off and decide to leave! Their technical support is good but billing part ..... is annoying. Their sales representative disappointed me. I would recommend them but be cautious about the billing and sales department. :-(

Rating : 4.2 ⋅ Date : ⋅ Recommend : Yes

Answer from SiteGround

Hello Gabriel, we are happy to have you as a customer and apologize for the complication during the purchase of the additional service. Our team was able to resolve the issue you have observed and made sure to prevent this from happening in the future. Thank you for pointing it out. The two accounts are now successfully separated. If you need additional help, please feel free to contact us via our Helpdesk.

Tina Kesova @ SiteGround
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Technical support is good but .... billing system is stupid and annoying

I am a SOHO, helping people build up website. In the beginning, their service is excellently good .... after one year, I even added another machine. However, the nightmare was coming. They just can't distinguish A account from B account! They mixed the charge and billing history among different accounts! That's incredible!! I have sent several tickets but they just can't solve the problem and leave the error alone. I am pissed off and decide to leave! Their technical support is good but billing part ..... is annoying. Their sales representative disappointed me. I would recommend them but be cautious about the billing and sales department. :-(

Rating : 4.2 ⋅ Date : ⋅ Recommend : Yes

Answer from SiteGround

Hello Gabriel, we are happy to have you as a customer and apologize for the complication during the purchase of the additional service. Our team was able to resolve the issue you have observed and made sure to prevent this from happening in the future. Thank you for pointing it out. The two accounts are now successfully separated. If you need additional help, please feel free to contact us via our Helpdesk.

Tina Kesova @ SiteGround
Awesome Support

Once again the support crew at SiteGround have blown all expectations of what support should be away by their great work. I admit it took awhile but that would be due to the complexity of multisite, sub-domains etc etc but how they handled the issue and the continuous support till the problem was resolved was exceptional. The issue crossed over to 2 days and yet the ticket was picked up by a 3rd person and worked on till it was solved. hats off guys, if not for anything else would recommend you guys for the exceptional support

Rating : 5.0 ⋅ Date : ⋅ Recommend : Yes

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
Awesome Support

Once again the support crew at SiteGround have blown all expectations of what support should be away by their great work. I admit it took awhile but that would be due to the complexity of multisite, sub-domains etc etc but how they handled the issue and the continuous support till the problem was resolved was exceptional. The issue crossed over to 2 days and yet the ticket was picked up by a 3rd person and worked on till it was solved. hats off guys, if not for anything else would recommend you guys for the exceptional support

Rating : 5.0 ⋅ Date : ⋅ Recommend : Yes

Awesome

SiteGround are so good. Compared to other web hosts they have it nailed, and will rule this space over next months/years.

Rating : 5.0 ⋅ Date : ⋅ Recommend : Yes

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
Awesome

SiteGround are so good. Compared to other web hosts they have it nailed, and will rule this space over next months/years.

Rating : 5.0 ⋅ Date : ⋅ Recommend : Yes

First contact with siteground

Adriana was more than friendly and helped me in every single way and supported me with my concerns. She is one of the reasons why I might choose siteground as my future partner for hosting my website! (Only take my review accoring the user friendlyness and tech support serious, as I can only evaluate them!)

Rating : 4.2 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
First contact with siteground

Adriana was more than friendly and helped me in every single way and supported me with my concerns. She is one of the reasons why I might choose siteground as my future partner for hosting my website! (Only take my review accoring the user friendlyness and tech support serious, as I can only evaluate them!)

Rating : 4.2 ⋅ Date : ⋅ Recommend : No

Still the friendliest

You get what you pay for. And with SiteGround pay for fast, friendly and excellent customer service.

Rating : 4.6 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Still the friendliest

You get what you pay for. And with SiteGround pay for fast, friendly and excellent customer service.

Rating : 4.6 ⋅ Date : ⋅ Recommend : No

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