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SiteGround Reviews

About

  • Unique getting started tool & expert help for a stellar start
  • Free professional transfer of files & DBs from previous host
  • 24/7 help w/ expert tech knowledge, easy escalation to supervisor
  • Top Data Centers close to your website visitors on 3 continents
  • Regular Hardware upgrade & customization for best performance
  • Unique chroot isolation & custom security patches
  • In-house developed SuperCacher & free CDN for hyper speed
  • Free daily backup services & quick website restore at request

SiteGround.com is a world leading web hosting company that provides innovative and secure solutions specialized for hosting all popular open source applications such as Joomla, WordPress, Magento, Drupal and many more. SiteGround Web Hosting services are suitable for hosting small to medium-sized websites and the company currently hosts hundreds of thousands of accounts all over the world.

Shared

  • 24/7 Support with in-depth knowledge for all popular site apps
  • 15 minimum response time to help requests
  • Servers located on 3 continents for better website performance
  • Special server technology & Cloudflare CDN for unmatched speed
  • Unique system monitoring (every 0.5 sec) for outstanding uptime
  • Free domain or website transfer
  • Free software setup & 1-Click Auto-Installers
  • Free website templates, installation and tutorials

High-quality services including secure and powerful servers, fast and professional technical support, friendly customer care and extensive collection of free website resources. Multiple Domains and Additional resources available with our GrowBig and GoGeek Plans ($7.95/mo and $14.95/mo).

VPS

  • High Performance and Reliability
  • Full Server Management
  • WHM and CPanel with Softaculous
  • FREE R1Soft Daily Backups
  • FREE Private SSL
  • 24/7 Priority Support
  • FREE Domain Registration

All-inclusive VPS solution with all advantages of Cloud hosting! Customers get guaranteed resources, typical for the VPS technology, together with the redundancy of cloud storage.

Dedicated

  • Professional setup and software installation
  • Guaranteed data security and reliability
  • 2 GB DDR2 - 12 GB DDR3 RAM
  • 500 GB - 1 TB HDD
  • 10 TB Traffic
  • Free professional management services

Our Dedicated Hosting services guarantee the security and reliability of your data.

Reseller

  • No setup fees
  • Easy account management
  • Flexible payment system
  • Domain name discounts
  • Private DNS upgrade available

Our Reseller Program is excellent for customers who have lots of websites and for people who would like to resell web hosting services. Resellers get great discounts on hosting accounts, discounts on domain names, they can start with a low initial investment and take advantage of an easy account management.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (367)

4 Stars (35)

3 Stars (23)

2 Stars (15)

1 Stars (12)

N/A (2)

Total reviews : 454
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site
http://siteground.com/
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (367)

4 Stars (35)

3 Stars (23)

2 Stars (15)

1 Stars (12)

N/A (2)

Total reviews : 454
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • Unique getting started tool & expert help for a stellar start
  • Free professional transfer of files & DBs from previous host
  • 24/7 help w/ expert tech knowledge, easy escalation to supervisor
  • Top Data Centers close to your website visitors on 3 continents
  • Regular Hardware upgrade & customization for best performance
  • Unique chroot isolation & custom security patches
  • In-house developed SuperCacher & free CDN for hyper speed
  • Free daily backup services & quick website restore at request

SiteGround.com is a world leading web hosting company that provides innovative and secure solutions specialized for hosting all popular open source applications such as Joomla, WordPress, Magento, Drupal and many more. SiteGround Web Hosting services are suitable for hosting small to medium-sized websites and the company currently hosts hundreds of thousands of accounts all over the world.

Shared

  • 24/7 Support with in-depth knowledge for all popular site apps
  • 15 minimum response time to help requests
  • Servers located on 3 continents for better website performance
  • Special server technology & Cloudflare CDN for unmatched speed
  • Unique system monitoring (every 0.5 sec) for outstanding uptime
  • Free domain or website transfer
  • Free software setup & 1-Click Auto-Installers
  • Free website templates, installation and tutorials

High-quality services including secure and powerful servers, fast and professional technical support, friendly customer care and extensive collection of free website resources. Multiple Domains and Additional resources available with our GrowBig and GoGeek Plans ($7.95/mo and $14.95/mo).

VPS

  • High Performance and Reliability
  • Full Server Management
  • WHM and CPanel with Softaculous
  • FREE R1Soft Daily Backups
  • FREE Private SSL
  • 24/7 Priority Support
  • FREE Domain Registration

All-inclusive VPS solution with all advantages of Cloud hosting! Customers get guaranteed resources, typical for the VPS technology, together with the redundancy of cloud storage.

Dedicated

  • Professional setup and software installation
  • Guaranteed data security and reliability
  • 2 GB DDR2 - 12 GB DDR3 RAM
  • 500 GB - 1 TB HDD
  • 10 TB Traffic
  • Free professional management services

Our Dedicated Hosting services guarantee the security and reliability of your data.

Reseller

  • No setup fees
  • Easy account management
  • Flexible payment system
  • Domain name discounts
  • Private DNS upgrade available

Our Reseller Program is excellent for customers who have lots of websites and for people who would like to resell web hosting services. Resellers get great discounts on hosting accounts, discounts on domain names, they can start with a low initial investment and take advantage of an easy account management.

  • Unique getting started tool & expert help for a stellar start
  • Free professional transfer of files & DBs from previous host
  • 24/7 help w/ expert tech knowledge, easy escalation to supervisor
  • Top Data Centers close to your website visitors on 3 continents
  • Regular Hardware upgrade & customization for best performance
  • Unique chroot isolation & custom security patches
  • In-house developed SuperCacher & free CDN for hyper speed
  • Free daily backup services & quick website restore at request

SiteGround.com is a world leading web hosting company that provides innovative and secure solutions specialized for hosting all popular open source applications such as Joomla, WordPress, Magento, Drupal and many more. SiteGround Web Hosting services are suitable for hosting small to medium-sized websites and the company currently hosts hundreds of thousands of accounts all over the world.

  • 24/7 Support with in-depth knowledge for all popular site apps
  • 15 minimum response time to help requests
  • Servers located on 3 continents for better website performance
  • Special server technology & Cloudflare CDN for unmatched speed
  • Unique system monitoring (every 0.5 sec) for outstanding uptime
  • Free domain or website transfer
  • Free software setup & 1-Click Auto-Installers
  • Free website templates, installation and tutorials

High-quality services including secure and powerful servers, fast and professional technical support, friendly customer care and extensive collection of free website resources. Multiple Domains and Additional resources available with our GrowBig and GoGeek Plans ($7.95/mo and $14.95/mo).

  • High Performance and Reliability
  • Full Server Management
  • WHM and CPanel with Softaculous
  • FREE R1Soft Daily Backups
  • FREE Private SSL
  • 24/7 Priority Support
  • FREE Domain Registration

All-inclusive VPS solution with all advantages of Cloud hosting! Customers get guaranteed resources, typical for the VPS technology, together with the redundancy of cloud storage.

  • Professional setup and software installation
  • Guaranteed data security and reliability
  • 2 GB DDR2 - 12 GB DDR3 RAM
  • 500 GB - 1 TB HDD
  • 10 TB Traffic
  • Free professional management services

Our Dedicated Hosting services guarantee the security and reliability of your data.

  • No setup fees
  • Easy account management
  • Flexible payment system
  • Domain name discounts
  • Private DNS upgrade available

Our Reseller Program is excellent for customers who have lots of websites and for people who would like to resell web hosting services. Resellers get great discounts on hosting accounts, discounts on domain names, they can start with a low initial investment and take advantage of an easy account management.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (367)

4 Stars (35)

3 Stars (23)

2 Stars (15)

1 Stars (12)

N/A (2)

Total reviews : 454
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

454
They truly live up to superior customer support!

Very few companies really live up to their billing themselves as customer focused, Siteground in the last 2-3 years I've used them does! They have consistently exceeded expectations.

Rating : 4.6 ⋅ Date : ⋅ Recommend : Yes

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
They truly live up to superior customer support!

Very few companies really live up to their billing themselves as customer focused, Siteground in the last 2-3 years I've used them does! They have consistently exceeded expectations.

Rating : 4.6 ⋅ Date : ⋅ Recommend : Yes

Always excellent.

I contacted SiteGround this morning to report an attempted hacking. Valentin reviewed quickly, took action to assist, and let me know what measures needed to be taken to protect my website.

Rating : 5.0 ⋅ Date : ⋅ Recommend : Yes

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Always excellent.

I contacted SiteGround this morning to report an attempted hacking. Valentin reviewed quickly, took action to assist, and let me know what measures needed to be taken to protect my website.

Rating : 5.0 ⋅ Date : ⋅ Recommend : Yes

Moved from Bluehost; but Siteground is not 100% successful.

Hosting is sales driven; there are no serious in-depth reviews. My 10c- -Bluehost has defects in its AW stats, which Indian call centres did nothing about. And strange mistakes, such as reports one month out. And the EIG thing. -Siteground has identical Cpanel stuff; just as impenetrable. The explanations are word-for-word identical to Bluehost's: techies seem unable to write. For example, redirects have the baffling ''http://(www.)? **All public domains**/ redirects to --> http://" --Siteground support is fast, but the quality is about the same as Bluehost. I had 2 queries: the slowness of AWStats (Bluehost had 6 am same day by 2pm; Siteground only has yesterday to 12). And stats for jpg and gif files (I like to see if they don't load, or are 'stolen') are missing. But Siteground don't seem to know even where the images are (Cloudflare? - maybe). The images don't show on their log files. -The MD is a Bulgarian woman IT security academic - makes a change to chat with Bulgarians.

Rating : 4.0 ⋅ Date : ⋅ Recommend : No

Answer from SiteGround

Hi Ray, We can see our support team has already addressed your questions regarding the stats for your account with us via the Helpdesk system. The number of hits that you see may be a lot less than you expected because many of your images are loaded from Cloudflare (CDN) servers and our stats cannot record them. The baffling display of redirect information is a standard thing when using cPanel control panel, which is used both by SiteGround and Bluehost and the majority of the hosts. I am sorry this is not convenient to you, but at the moment there is not much we can do to customize it.

Tina Kesova @ SiteGround
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Moved from Bluehost; but Siteground is not 100% successful.

Hosting is sales driven; there are no serious in-depth reviews. My 10c- -Bluehost has defects in its AW stats, which Indian call centres did nothing about. And strange mistakes, such as reports one month out. And the EIG thing. -Siteground has identical Cpanel stuff; just as impenetrable. The explanations are word-for-word identical to Bluehost's: techies seem unable to write. For example, redirects have the baffling ''http://(www.)? **All public domains**/ redirects to --> http://" --Siteground support is fast, but the quality is about the same as Bluehost. I had 2 queries: the slowness of AWStats (Bluehost had 6 am same day by 2pm; Siteground only has yesterday to 12). And stats for jpg and gif files (I like to see if they don't load, or are 'stolen') are missing. But Siteground don't seem to know even where the images are (Cloudflare? - maybe). The images don't show on their log files. -The MD is a Bulgarian woman IT security academic - makes a change to chat with Bulgarians.

Rating : 4.0 ⋅ Date : ⋅ Recommend : No

Answer from SiteGround

Hi Ray, We can see our support team has already addressed your questions regarding the stats for your account with us via the Helpdesk system. The number of hits that you see may be a lot less than you expected because many of your images are loaded from Cloudflare (CDN) servers and our stats cannot record them. The baffling display of redirect information is a standard thing when using cPanel control panel, which is used both by SiteGround and Bluehost and the majority of the hosts. I am sorry this is not convenient to you, but at the moment there is not much we can do to customize it.

Tina Kesova @ SiteGround
Great hosting service, I'm happy

Moved a domain over to SiteGround. The price is very good for what you get. maybe a bit more than some but the benefits make up for the couple bucks. Support is fantastic. Chat right away and get a nice person that knows what to do. user friendly got 4 stars only because there is so much stuff on that c-panel it is hard for a person not knowing how to use it to find what they want but it is all great stuff in there. Adding on another site now.

Rating : 4.8 ⋅ Date : ⋅ Recommend : Yes

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Great hosting service, I'm happy

Moved a domain over to SiteGround. The price is very good for what you get. maybe a bit more than some but the benefits make up for the couple bucks. Support is fantastic. Chat right away and get a nice person that knows what to do. user friendly got 4 stars only because there is so much stuff on that c-panel it is hard for a person not knowing how to use it to find what they want but it is all great stuff in there. Adding on another site now.

Rating : 4.8 ⋅ Date : ⋅ Recommend : Yes

Poor site security

They are supposed to be a managed hosting. But your site will keep breaking down and get hit by lot of malware attacks. You have to handle everything yourself or they will try to sell you security pack of $200 / year. I am getting out of this non-sense hosting soon. Good riddance.

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

Answer from SiteGround

Hi Rbh, We want to clarify that our managed WordPress hosting service with regard to security includes monitoring for WordPress related vulnerabilities on server level and having a proactive approach for adding WAF rules to protect users on the server side. In addition we update your WordPress automatically and make backups of your site, yet our hosting service does not cover malware cleanup. A big part of the responsibility for website security still lies with the website owner. They have to make sure they use strong passwords, they keep their applications and themes up-to-date. Even when we do everything in our power to ensure security on server level for our clients’ accounts, a website can get infected for example due to a weak password - and this is not something that the web host can control. For this reason when we detect malware activity on your account we place a limit and inform you about the incident with the goal to protect other users or websites you may have on the account. In your client area we provide information about the infected files and options to remove them: on your own or by using a third-party service. Once you have cleaned your account you can request a new scan, and when we verify there is no more malware we put your website back online. We can see after your secondary scan our security team has marked your account as clean already and it is up and running normally.

Tina Kesova @ SiteGround
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
2 of 2 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
2 of 2 people found this helpful
Poor site security

They are supposed to be a managed hosting. But your site will keep breaking down and get hit by lot of malware attacks. You have to handle everything yourself or they will try to sell you security pack of $200 / year. I am getting out of this non-sense hosting soon. Good riddance.

Rating : 1.6 ⋅ Date : ⋅ Recommend : No

Answer from SiteGround

Hi Rbh, We want to clarify that our managed WordPress hosting service with regard to security includes monitoring for WordPress related vulnerabilities on server level and having a proactive approach for adding WAF rules to protect users on the server side. In addition we update your WordPress automatically and make backups of your site, yet our hosting service does not cover malware cleanup. A big part of the responsibility for website security still lies with the website owner. They have to make sure they use strong passwords, they keep their applications and themes up-to-date. Even when we do everything in our power to ensure security on server level for our clients’ accounts, a website can get infected for example due to a weak password - and this is not something that the web host can control. For this reason when we detect malware activity on your account we place a limit and inform you about the incident with the goal to protect other users or websites you may have on the account. In your client area we provide information about the infected files and options to remove them: on your own or by using a third-party service. Once you have cleaned your account you can request a new scan, and when we verify there is no more malware we put your website back online. We can see after your secondary scan our security team has marked your account as clean already and it is up and running normally.

Tina Kesova @ SiteGround

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