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Webhostingpad Reviews

http://www.webhostingpad.com
Webhostingpad Video Review

About

  • Unlimited Web Space & Bandwidth
  • Unlimited Websites on 1 Account
  • 99.9% Uptime Guarantee
  • State of the art Data Center
  • 30-Day Money Back Guarantee

WebHostingPad was formed in 2005 by a team of successful industry veterans with intent on delivering the best value in web hosting. With the growing need for affordable hosting, the company set out to deliver the best web hosting at a price that everyone can afford. Yet, our user reviews have been quite mixed lately so if you decide to sign with them, be sure to let us know how things actually pan out!

Shared

  • Unlimited Hosting Space
  • Unlimited Domain Hosting
  • Unlimited Email Accounts
  • $200 Free Marketing Credits
  • Free Domain Name
  • 30 Day Money Back Guarantee
  • 99.9% Uptime Guarantee

WebHostingPad is one of the most popular budget web hosting companies on the market and their selling price of only $1.99/mo is definitely one of the best offers available today. WebHostingPad is also well-known for its lack of any sort of hidden fees, as well as its dedication to the latest hardware and software, offering superior performance.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (51)

4 Stars (243)

3 Stars (103)

2 Stars (89)

1 Stars (109)

N/A (17)

Total reviews : 612
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site
http://www.webhostingpad.com
Webhostingpad Video Review
Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (51)

4 Stars (243)

3 Stars (103)

2 Stars (89)

1 Stars (109)

N/A (17)

Total reviews : 612
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

About

  • Unlimited Web Space & Bandwidth
  • Unlimited Websites on 1 Account
  • 99.9% Uptime Guarantee
  • State of the art Data Center
  • 30-Day Money Back Guarantee

WebHostingPad was formed in 2005 by a team of successful industry veterans with intent on delivering the best value in web hosting. With the growing need for affordable hosting, the company set out to deliver the best web hosting at a price that everyone can afford. Yet, our user reviews have been quite mixed lately so if you decide to sign with them, be sure to let us know how things actually pan out!

Shared

  • Unlimited Hosting Space
  • Unlimited Domain Hosting
  • Unlimited Email Accounts
  • $200 Free Marketing Credits
  • Free Domain Name
  • 30 Day Money Back Guarantee
  • 99.9% Uptime Guarantee

WebHostingPad is one of the most popular budget web hosting companies on the market and their selling price of only $1.99/mo is definitely one of the best offers available today. WebHostingPad is also well-known for its lack of any sort of hidden fees, as well as its dedication to the latest hardware and software, offering superior performance.

http://www.webhostingpad.com
Webhostingpad Video Review
embed video
  • Unlimited Web Space & Bandwidth
  • Unlimited Websites on 1 Account
  • 99.9% Uptime Guarantee
  • State of the art Data Center
  • 30-Day Money Back Guarantee

WebHostingPad was formed in 2005 by a team of successful industry veterans with intent on delivering the best value in web hosting. With the growing need for affordable hosting, the company set out to deliver the best web hosting at a price that everyone can afford. Yet, our user reviews have been quite mixed lately so if you decide to sign with them, be sure to let us know how things actually pan out!

  • Unlimited Hosting Space
  • Unlimited Domain Hosting
  • Unlimited Email Accounts
  • $200 Free Marketing Credits
  • Free Domain Name
  • 30 Day Money Back Guarantee
  • 99.9% Uptime Guarantee

WebHostingPad is one of the most popular budget web hosting companies on the market and their selling price of only $1.99/mo is definitely one of the best offers available today. WebHostingPad is also well-known for its lack of any sort of hidden fees, as well as its dedication to the latest hardware and software, offering superior performance.

Historical Rating
Years Months
Overall Reviews & Ratings
Price
Software
User-friendliness
Reliability & Uptime
Tech support
Average Rating

5 Stars (51)

4 Stars (243)

3 Stars (103)

2 Stars (89)

1 Stars (109)

N/A (17)

Total reviews : 612
The best experience I had with them was when I first signed up. From then on, it's been an absolute nightmare.
GET EMBEDDED CODE
Easy to customize and add to your site

Customers' Reviews

612
Super Shady Practices

I attempted to transfer my account to a new company on the day that my invoice was due. Despite the fact that the account was still active on the day in question, employees in the customer service department told me that it had already expired. They refused to unlock my account, thus freeing me to take my domain name and web page to another company. I was finally able to get them to unlock my domain, but now they will not allow me to get into the program allowing me to retrieve the backups of my web page. The employees frequently point to the fact that I waited until the last minute to make the change, but it doesn't matter if I waited until 30 seconds before the end of the day, it was still my right to have access to that information. Because they did not release the domain until after the invoice date; I was not able to sign up with the new company until after said date and did not find out that I would need access to those files until after the invoice date. Had Web Hosting Pad done

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
Super Shady Practices

I attempted to transfer my account to a new company on the day that my invoice was due. Despite the fact that the account was still active on the day in question, employees in the customer service department told me that it had already expired. They refused to unlock my account, thus freeing me to take my domain name and web page to another company. I was finally able to get them to unlock my domain, but now they will not allow me to get into the program allowing me to retrieve the backups of my web page. The employees frequently point to the fact that I waited until the last minute to make the change, but it doesn't matter if I waited until 30 seconds before the end of the day, it was still my right to have access to that information. Because they did not release the domain until after the invoice date; I was not able to sign up with the new company until after said date and did not find out that I would need access to those files until after the invoice date. Had Web Hosting Pad done

Rating : 1.4 ⋅ Date : ⋅ Recommend : No

don't use this company services waste of time and money

1.sell you unlimited plan and you find that its 10 GB only , when you contact them they say you need to request upgrade for more storage and when you do that the answer you that you should delete from your files like back up ,emails and many things to save space and the can't upgrade your storage .2.didn't send me invoice for renewing the plan and they stopped my services without notice, when i contacted them they said that i didn't pay and they lie and say we sent invoice and reminders they didn't even send me that they stopped the services i found out 2 days latter and when i tried to access my client area it was telling me there is no account under my user name so i tried to live chat them but it was not working as usual so i had to send them email they said that it i should pay and everything will be back in 20 - 40 mins and i payed ,it took more than 14 hrs and it worked for less than 12 hrs and got infected .they refuse to refund the money .

Rating : 2.0 ⋅ Date : ⋅ Recommend : No

Answer from Webhostingpad

I'm sorry you feel this way. I'll try to address your issues one at a time. 1. We do have an unlimited plans, but as we state when you sign up, they're incremental. Due to the large amounts of spam all emails receive, we don't allow our users to use 10GB of space for mostly old emails, as this would mean everyone would run out of space very quickly. We'd be happy to help you set up a POP3 or IMAP so you don't run into this problem again, however. 2. Our reminder emails about renewals are automated, so if your contact information was correct and up-to-date, you received an email about the upcoming invoice. We have to stop service upon non-payment or else no one would pay for the services they're using. This is in our terms. As for why it may have taken 14 hours to start working again, that's likely a requisite for your payment method of choice. Once the payment is processed, we work to get the account and site back up as quickly as possible, though there can be extenuating circumstances. 3. What exactly do you mean by "got infected" because we'd be happy to help you work through it. We don't offer pro-rated refunds for misunderstandings, but we do offer support to help you address possible reasons why your site got infected, if that's what you believe happened, and help you to create more secure passwords and limit backdoors for hackers and viruses to get in. We apologize you've had a negative experience, but please contact our support team to address this so we can help you resolve it.

Customer Support @ Webhostingpad
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 0 people found this helpful
don't use this company services waste of time and money

1.sell you unlimited plan and you find that its 10 GB only , when you contact them they say you need to request upgrade for more storage and when you do that the answer you that you should delete from your files like back up ,emails and many things to save space and the can't upgrade your storage .2.didn't send me invoice for renewing the plan and they stopped my services without notice, when i contacted them they said that i didn't pay and they lie and say we sent invoice and reminders they didn't even send me that they stopped the services i found out 2 days latter and when i tried to access my client area it was telling me there is no account under my user name so i tried to live chat them but it was not working as usual so i had to send them email they said that it i should pay and everything will be back in 20 - 40 mins and i payed ,it took more than 14 hrs and it worked for less than 12 hrs and got infected .they refuse to refund the money .

Rating : 2.0 ⋅ Date : ⋅ Recommend : No

Answer from Webhostingpad

I'm sorry you feel this way. I'll try to address your issues one at a time. 1. We do have an unlimited plans, but as we state when you sign up, they're incremental. Due to the large amounts of spam all emails receive, we don't allow our users to use 10GB of space for mostly old emails, as this would mean everyone would run out of space very quickly. We'd be happy to help you set up a POP3 or IMAP so you don't run into this problem again, however. 2. Our reminder emails about renewals are automated, so if your contact information was correct and up-to-date, you received an email about the upcoming invoice. We have to stop service upon non-payment or else no one would pay for the services they're using. This is in our terms. As for why it may have taken 14 hours to start working again, that's likely a requisite for your payment method of choice. Once the payment is processed, we work to get the account and site back up as quickly as possible, though there can be extenuating circumstances. 3. What exactly do you mean by "got infected" because we'd be happy to help you work through it. We don't offer pro-rated refunds for misunderstandings, but we do offer support to help you address possible reasons why your site got infected, if that's what you believe happened, and help you to create more secure passwords and limit backdoors for hackers and viruses to get in. We apologize you've had a negative experience, but please contact our support team to address this so we can help you resolve it.

Customer Support @ Webhostingpad
NOT unlimited service!!

Our company signed up for webhostingpad because of their "unlimited everything" commersials. Very soon we found out that we were out of disk space due to our company e-mail accounts taking too much space. We are a accounting company and have a lot of emails daily. Our website content on the otherhand is not that large. Apperantly they have a term in small print that says that you can use only 10% of site content to your email account. Please beaware of this company!! Their customer service is very rude and unfriendly and they do not answer any of our questions and just keep copy pasting some of their instruction on how to archive old emails away from server!

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

Answer from Webhostingpad

Hi there. I'm sorry you're unhappy. We do offer unlimited disk space, but limit space for emails due to the very large number of old emails all accounts send and receive, which are oftentimes never cleared out, even after they're unneeded anymore. The reason we offered to help you set up POP3 or IMAP is because it will help you to store your emails locally and allow your site to run quickly with all the extra disk space that will clear up, as well as keep you within our terms. If you really need to store all your emails on servers instead of locally, we'd be happy to direct you to an email-only service or a VPS. I apologize you felt we were rude, but I assure you we would never be so intentionally. We want what's best for our customers.

Customer Support @ Webhostingpad
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 2 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 2 people found this helpful
NOT unlimited service!!

Our company signed up for webhostingpad because of their "unlimited everything" commersials. Very soon we found out that we were out of disk space due to our company e-mail accounts taking too much space. We are a accounting company and have a lot of emails daily. Our website content on the otherhand is not that large. Apperantly they have a term in small print that says that you can use only 10% of site content to your email account. Please beaware of this company!! Their customer service is very rude and unfriendly and they do not answer any of our questions and just keep copy pasting some of their instruction on how to archive old emails away from server!

Rating : 1.0 ⋅ Date : ⋅ Recommend : No

Answer from Webhostingpad

Hi there. I'm sorry you're unhappy. We do offer unlimited disk space, but limit space for emails due to the very large number of old emails all accounts send and receive, which are oftentimes never cleared out, even after they're unneeded anymore. The reason we offered to help you set up POP3 or IMAP is because it will help you to store your emails locally and allow your site to run quickly with all the extra disk space that will clear up, as well as keep you within our terms. If you really need to store all your emails on servers instead of locally, we'd be happy to direct you to an email-only service or a VPS. I apologize you felt we were rude, but I assure you we would never be so intentionally. We want what's best for our customers.

Customer Support @ Webhostingpad
Very Unfriendly to Users

I just missed my renewal notice and got suspended, all ok so far, but when I decided to move to another host since they raised prices in 75%, and ask for just a day of renewal for a quick migration, they ask for a whole YEAR's hosting payment or a "compressed backup download addon" that costs the same. This is how they treat their clients. Good riddance.to Webhostingpad!

Rating : 3.2 ⋅ Date : ⋅ Recommend : No

Answer from Webhostingpad

I'm sorry to hear about your dissatisfaction with our hosting, but we are unable to offer one-day hosting for accounts suspended due to lack of payment. We send multiple reminder emails about upcoming renewal dates and charges so that clients who are considering switching hosts have plenty of time to gather their site files and cancel their service, or to contact a new hosting company to initiate site migration before the account is suspended. This is to avoid preventable issues like this and ensure clients are not charged for hosting they no longer want. Regardless, we're sorry to see you go. We wish you the best of luck moving forward.

Customer Support @ Webhostingpad
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
1 of 1 people found this helpful
Very Unfriendly to Users

I just missed my renewal notice and got suspended, all ok so far, but when I decided to move to another host since they raised prices in 75%, and ask for just a day of renewal for a quick migration, they ask for a whole YEAR's hosting payment or a "compressed backup download addon" that costs the same. This is how they treat their clients. Good riddance.to Webhostingpad!

Rating : 3.2 ⋅ Date : ⋅ Recommend : No

Answer from Webhostingpad

I'm sorry to hear about your dissatisfaction with our hosting, but we are unable to offer one-day hosting for accounts suspended due to lack of payment. We send multiple reminder emails about upcoming renewal dates and charges so that clients who are considering switching hosts have plenty of time to gather their site files and cancel their service, or to contact a new hosting company to initiate site migration before the account is suspended. This is to avoid preventable issues like this and ensure clients are not charged for hosting they no longer want. Regardless, we're sorry to see you go. We wish you the best of luck moving forward.

Customer Support @ Webhostingpad
Working with webhostingpad

I must say that I'm impressed by the high quality of services offered at a price so affordable. Because the interface is fairly intuitive, I did not need assistance to often. But, anytime I needed, I had full support to solve the problem in the shortest time. For all these thank you and I sincerely recommend you at anytime. Keep up the good work that you do!

Rating : 5.0 ⋅ Date : ⋅ Recommend : Yes

  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 1 people found this helpful
  • Price
  • Software
  • User-friendliness
  • Reliability & Uptime
  • Tech support
0 of 1 people found this helpful
Working with webhostingpad

I must say that I'm impressed by the high quality of services offered at a price so affordable. Because the interface is fairly intuitive, I did not need assistance to often. But, anytime I needed, I had full support to solve the problem in the shortest time. For all these thank you and I sincerely recommend you at anytime. Keep up the good work that you do!

Rating : 5.0 ⋅ Date : ⋅ Recommend : Yes

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