UK-based web hosting provider 34SP.com has restructured its site to better reflect the high level of support and services available to its client base. According to a recent announcement, the company invested six months of time into designing the new site, which has since been incorporated with a number of enhancements. Some of 34SP’s upgrades include a new Professional Hosting package attached with free weekly data backups and 30-day money back guarantee. The most notable change is the focus on testimonials from actual customers and the strong emphasis on the provider’s long-standing commitment to quality and reliability.
34SP.com co-founder Stuart Melling expressed that the company’s existing base of clients already recognize the highly reliable service and excellent support being provided, citing that survey results show 98% of them would recommend the service. However, Melling also went on to admit that its original message was not being effectively conveyed to new website visitors and potential customers. For this reason, 34SP made the decision to work closely with its internal team of highly skilled designers and developers to a create a site that devoted more focus on the new visitor. Melling remarks that the company is very happy with the results.
The new 34SP.com website features moving testimonials from customers who have benefited greatly from the service. Among these testimonials is a passage from Russell Hirst, an online business owner and employee of Manchester-based award-winning PR agency Tangerine Public Relations. Aside from being nominated as Marketing Services Company of the Year at the 2009 Drum Awards, the company is renown for garnering publicity for popular brand names such as Atkins, Dulux Paints, SurgiCare, TJ Hughes, Wilkinson Stores and WeightWatchers among others.
Hirst explained how poor service from another hosting provider was ultimately the driving factor that led him to 34SP. Basically stating that his old web hosting company got too big for its britches, he decided to give 34SP.com a shot for a few microsites. Mr. Hirst was impressed with responsive support that saw emails being answered in less than an hour along with great prices and unparalleled reliability. This is one of numerous examples of how 34SP.com has been exceeding the standards for nearly a decade. Whether it is quickly responding to inquiries or ensuring that customers have the scripting and database support they need, the company has proved time and again it is always there to lend a hand.
Founded in the year 2000, 34SP.com specializes in professional web hosting solutions designed to suit the needs of developers, designers and business customers looking for affordable prices. With headquarters in Manchester, England, the company has a team of IT experts and staff members who deliver world-class customer service and technical support to thousands of clients. Its current portfolio of hosting services include business hosting, VPS hosting, reseller hosting and UK domain name registration. All 34SP.com hosting packages come equipped with a money-back guarantee to ensure that the customers are truly satisfied.