How to Fix “Initializing ldap…failed” Zimbra Installation on CentOS 6.2 x86_64

Question :
When i try to install Zimbra 7.1.4 on linux CentOS 6.2 server, i stuck at the following error:

*** CONFIGURATION COMPLETE - press 'a' to apply
Select from menu, or press 'a' to apply config (? - help) a
Save configuration data to a file? [Yes] yes
Save config in file: [/opt/zimbra/config.9228]
Saving config in /opt/zimbra/config.9228...done.
The system will be modified - continue? [No] yes
Operations logged to /tmp/zmsetup.03312012-204237.log
Setting local config values...done.
Setting up CA...done.
Deploying CA to /opt/zimbra/conf/ca ...done.
Creating SSL certificate...done.
Installing mailboxd SSL certificates...done.
Initializing ldap...failed. (28416)


ERROR



Configuration failed

Please address the error and re-run /opt/zimbra/libexec/zmsetup.pl to
complete the configuration.

Errors have been logged to /tmp/zmsetup.03312012-204237.log

How to fix this?

READ  How to list all Installed Packages on CentOS

Solutions :

By default, sudo configuration has deny any sudo command for the user who not logged in. Therefore you need to comment out this line on /etc/sudoers.

1. Login to another putty session(second screen) and leave the installation error (first screen) for a while.
2. Modify /etc/sudoers or alternatively, you just type visudo :

[root@mail ~]# vi /etc/sudoers

3. Comment out this line only :

# Defaults requiretty

4. Go to the first screen where your zimbra installation failed. Then you can continue back the installation by executing the following command :

[root@mail ~]# /opt/zimbra/libexec/zmsetup.pl

5 Replies to “How to Fix “Initializing ldap…failed” Zimbra Installation on CentOS 6.2 x86_64”

  1. Hello to the end of the installation I get this error, I’m on ubuntu 12.04 server, I can not to install Zimbra, the “sudoers” file does not contain the line “Defaults requiretty”
    Then I can not find how to resume the installation of Zimbra, the file launches zmsetup.pl nothing

  2. Hi!
    I followed your instruction and finish the installation. But when i enter my address of my server in Firefox, it always show the connecting message but cannot show the webmail for me to login.
    I checked my server with netstat command and i saw a connection from my client (Firefox) to server.
    My server is CentOS 6.5 with Zimbra 7.1.3
    Thank you!

  3. [root@mail zcs-8.6.0_GA_1153.RHEL6_64.20141215151155]# /opt/zimbra/libexec/zmsetup.pl
    Operations logged to /tmp/zmsetup12162015-184041.log
    Installing LDAP configuration database…done.
    Setting defaults…

    DNS ERROR resolving MX for mail.datalink.edu.local
    It is suggested that the domain name have an MX record configured in DNS
    Change domain name? [Yes]
    Create domain: [mail.datalink.edu.local] datalink.edu.local
    MX: mail.datalink.edu.local (192.168.13.11)

    Interface: 192.168.13.11
    Interface: 127.0.0.1
    Interface: ::1
    done.
    Checking for port conflicts
    Port conflict detected: 53 (zimbra-dnscache)
    Port conflict detected: 53 (zimbra-dnscache)
    Port conflicts detected! – Press Enter/Return key to continue

    Note

    The previous configuration appears to have failed to complete

    Attempt to complete configuration now? [yes]
    Save configuration data to a file? [Yes]
    Save config in file: [/opt/zimbra/config.29087]
    Saving config in /opt/zimbra/config.29087…done.
    The system will be modified – continue? [No] yes
    Operations logged to /tmp/zmsetup12162015-184041.log
    Initializing ldap…failed. (28416)

    ERROR

    Configuration failed

    Please address the error and re-run /opt/zimbra/libexec/zmsetup.pl to
    complete the configuration.

    Errors have been logged to /tmp/zmsetup12162015-184041.log

Leave a Reply

Your email address will not be published. Required fields are marked *