Web Hosting HUB

Been with Web Hosting Hub for many years and the service just keeps getting better.

Webhostinghub's customer support is unusually good. Yesterday I had a technical problem, and needed to contact customer support. I clicked the 'chat' button, and a representative answered quickly, addressed my issues efficiently, was nice and friendly, and made some additional useful suggestions. Nothing extraordinary perhaps, but a lot more than I've come to expect from far too many service providers.

Called 24/7 tech support and a tech showed me how I can save money using add-on domains and free SSL certificates, and helped me do it. I have never seen the site down, and they use solid state drives for fast downloads.

Signed up and was looked after straight away. Was easy to get account going and everything set up. Had an issue and contacted support, and it was dealt with professionally and quickly. Great service. Keep it up!

I had a series of questions today on websecurity and Max M was terrific and gave me the information I needed. Thanks so much for having a great team!

Thanks for having such a great customer service team. They seemed patient and was able to help. Although it may be a simple task for them, it means a ton on our end for them to be able to assist us. Thanks again! (A long time member)

I left Web Hosting Hub because they don't support Let's Encrypt. They blamed it on cPanel. I went to another cPanel hosting company that supports Let's Encrypt and, in fact, installs certificates within minutes of requesting it, updates them automatically, and costs less than Web Hosting Hub. WHH tech support is mostly good except for the LE cert. There are numerous cPanel hosts that provide LE support.

I am satisfied all the plans of this service provider

I've used a few hosting companies. Most are sub-standard. I've also dealt with a lot of companies in general; most talk about customers being important to them, but their customer service doesn't reflect that. WebHostingHub are the exception. I use them - and recommend them to others - because their customer service and support, both in documentation and, crucially, in live chat, are absolutely outstanding. When you have a problem with your website, or your hosting, you need it sorted there and then. And they are there, whenever you want them; 24/7. Not only that, but they are polite, friendly and effective; they always sort out my problems. HIGHLY RECOMMENDED!

A very good web hosting service all around.

I've been with Web Hosting HUB for at least 7 years now and they always go beyond the call of duty to help me to run my sites with ease with there friendly and patient tech support and overall service.

I would like to thank Xander R for wonderful support. I really appreciate all his knowledge and patience.

I have been a customer of Web Hosting HUB for around five years. During that time, I have been so completely satisfied with their hosting service that I recently contracted another account for my wife's blog. I recommend Web Hosting HUB to friends and colleagues without the slightest reservation because their service is absolutely reliable, secure, feature-rich - in short, a great value on the upfront package alone. But where they truly stand above the rest of the industry is in their customer support. I have never had a technical problem, but have had several occasions to ask advice about configuration & back-end features as I learn more about web development. WHH's live chat support always warns about extended wait times, but someone appears within seconds. Their agents consistently demonstrate technical expertise, efficiency, and professional courtesy. I have seldom, if ever, experienced such a high level of service. WHH has earned my loyalty by their unmatched excellence.

I don't deal much with my website and have to relearn everything everytime I want to change something. As usual, when I called, the person at the other end was helpful, human, and humorous. Jesse could not have been more responsive -- and he did so in a way that didn't make me feel stupid. He also told me about some additional services without seeming like a sales guy and truly like he was educating me to some options.

I came from another host that was a complete nightmare (I won't name names, but they had just been bought out and my website was dead for over a week). I had to find another one quick for my small online business and somehow I came upon Web Hosting Hub. I have nothing but good things to say about Web Hosting Hub—excellent customer service and tech support and solid performance. Keep up the great work!

I signed up with them and something about the system I am running (Yosemite, running Chrome) did not play well with theirs. I'd enter the correct info into the login page for their account management panel and... the site would just reload. Their tech support suggested I try a different browser... but what's the point of me using a different browser than the one I use for everything else just to make their site work? This also gave me little faith in the ability of their product to host usable websites. To their credit, they gave me a refund without argument.

Hi, I just finished a chat where my website was fixed by Bryan W after a hack , it was the first hack in 5 years and I have a job interview tomorrow morning for blogging for another company, so I was pretty stressed that my blog was not working! Bryan fixed it quickly and painlessly. Great job!

what a great company. I have been with them for years and they are constantly upgrading the network and systems. Most importantly they have incredible tech support!

I have been using HUB for several years now and have always found them helpful and responsive to my questions and self induced problems!

I would like to thanks and highlight the excellent support received from Michael, Steve, Thomas, Johnathan and many others. Specially Michael and Thomas were very skilled and polite. I feel safe and supported at WHH. No fear, no issues, always there 24/7 available to help you. Happy Holidays and Successfull 2017 WHH team!.

For a digital dinosaur like me making your own website is the steepest learning curve ever. I needed to contact the help desk chat often. Most assistants are extremely patient and helpful and keep their language at my level of ignorance. Only a couple tried to dump code on me, which I threw right back at them. Mostly my experiences with the chat help desk are very positive, getting almost all problems solved within the session, and answers to all my beginner's questions. Thanks to them I didn't give up, and my website is up and running!

I wanted to write a quick review based on my experience utilizing the tech support via chat. I was in need of some help regarding updating my DNS records. Which I am not very familiar with. The technician was very eager to understand my issue and to help me with a resolution. It was better service than expected.

My simple website (using WordPress) was hacked 3 times. The first two times I did everything they told me to do. The 3rd time they referred me to an outside security firm. I don't have the money for that. I told them I would make a backup of my content, then close my account. They closed my account before I was able to make a backup! Earlier in my experience nobody in Canada could access my site because the Canadian authorities suspected there was illegal content on some other website that Web Hub hosted that shared my IP address. The only way to resolve this was to pay more for my own IP address.

no problem at all great

Hub has offered excellent service hosting my website TheLogo-Mat.com. Their customer service is excellent.