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customer support

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A List of Content Management System Goals

When maintaining large websites, intranets or e-commerce sites that have a good amount of media and content, its common practice to utilize the numerous features of a content management system….

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cPanel Makes Improvements to Support System

Last month, cPanel, maker of the industry’s leading web hosting control panel, announced that it would be making significant improvements to its technical support system.  According to the late November…

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Nine Unique Advantages of Managed Hosting

Managed hosting is one of many types available on today’s web hosting market, geared towards businesses that require more personalized care for their web presence.  As the name suggests, the…

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Free Hosting Is Not Always The Best Choice

With the economy hitting not only the individual but also businesses, many are looking toward free web hosting services to house their online site.  For monetary reasons, this looks great…

customer support

What to Look for in Web Hosting Support

It does not matter whether you lease a dedicated server or a typical web hosting plan, having a solution that comes equipped with excellent support is an absolute must. From…

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Three Methods for Better Customer Relations

Any online business owner understands the importance and complexities of customer support.  The process of fielding customer inquires, getting a staff member to follow through on them and making sure…

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The Benefits of Help Desk Software

In today’s fast paced business environment, would-be straightforward tasks like maintaining customer relations have become more complex.  With some companies, the support center consists of one or two people who…

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Do You Need Free or Paid Web Hosting?

If you are in need of a website, it important to know that are many types of services that can help you achieve this goal.  Rather than going into the…

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Three Steps to Finding a New Web Host

Because nothing lasts forever, there may come a time when you need to break it off with your web hosting company.  This could be for a number of reasons.  Perhaps…