How Does InMotion Hosting’s 30-Day Money-Back Guarantee Work for Bare Metal Servers?

InMotion Hosting's 30-Day Money-Back Guarantee for Bare Metal Servers offers a risk-free evaluation period, covering core server hosting costs across all plans, from Aspire to CC-3000. Customers have access to comprehensive technical support during this period, with a straightforward cancellation and refund process if not satisfied. Refunds, post-cancellation within the guarantee period, are processed based on the initial payment method.
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InMotion Hosting’s 30-Day Money-Back Guarantee for Bare Metal Servers is a testament to their confidence in the quality and reliability of their hosting solutions. This policy offers potential and new customers a risk-free opportunity to evaluate the performance and suitability of their Bare Metal Servers.

Here’s a detailed technical breakdown of how this guarantee works:

  • Eligibility Criteria: The 30-Day Money-Back Guarantee is applicable to all Bare Metal Server plans offered by InMotion Hosting. This includes the range from their entry-level Aspire plan to the high-end CC-3000 plan. Each of these plans comes with varying degrees of processing power, memory, storage, and bandwidth capabilities, tailored to different business needs and technical requirements.
  • Commencement of the Guarantee Period: The guarantee period begins from the day the Bare Metal Server is activated and made available to the customer. This is typically the date of purchase unless otherwise specified.
  • Scope of the Guarantee: The guarantee covers the core server hosting costs. This means the costs associated with the server hardware, included bandwidth, and basic server features as per the chosen plan. However, it is important to note that additional services or add-ons, such as upgraded hardware, software licenses, custom OS installations, or additional IP addresses, may not be covered under this guarantee.
  • Technical Support during the Guarantee Period: Throughout the 30-day period, customers have access to InMotion Hosting’s technical support. This includes live chat support for all plans, with phone support available for higher-tier plans. This support can be crucial for setting up and troubleshooting the server during the initial phase.
  • Cancellation Process: If a customer is not satisfied with the Bare Metal Server, they can initiate a cancellation within the 30-day period. This process typically involves contacting InMotion Hosting’s customer service team, either through a support ticket, live chat, or phone, depending on the server plan.
  • Refund Processing: Once the cancellation is confirmed and processed by InMotion Hosting, the refund is initiated. The refund amount will correspond to the server hosting costs paid by the customer. The time taken for the refund to reflect in the customer’s account can vary depending on the payment method used.
  • Post-Guarantee Period: If the cancellation request is made after the 30-day period, the guarantee no longer applies. In such cases, the standard terms of service for cancellations and refunds will be in effect, which may not include a full refund.

In summary, InMotion Hosting’s 30-Day Money-Back Guarantee for Bare Metal Servers provides a secure, no-obligation way for customers to assess the server’s capabilities and how well it aligns with their technical needs and expectations. It is a clear indicator of InMotion Hosting’s commitment to customer satisfaction and confidence in the performance of their Bare Metal Servers.

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Experience the unparalleled reliability and flexibility of InMotion Hosting’s Bare Metal Servers, now with a 30-Day Money-Back Guarantee – your satisfaction, our commitment!

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Pros and Cons of InMotion Hosting’s 30-Day Money-Back Guarantee

InMotion Hosting’s 30-Day Money-Back Guarantee for Bare Metal Servers presents a significant opportunity for businesses to assess the suitability of their hosting solutions without financial risk. Let’s have a closer look at the technical advantages and potential limitations of this policy, providing a balanced view for informed decision-making.

Benefits Drawbacks
Risk-Free Evaluation: Test server performance and bandwidth in real scenarios without financial commitment. Exclusion of Additional Services: Add-ons or customizations like hardware upgrades, software licenses not covered.
Access to Diverse Plans: Flexibility to evaluate various server plans from Aspire to CC-3000. Limited Time Frame: 30 days may be insufficient for assessing long-term server performance and scalability.
Comprehensive Technical Support: Robust support including live chat and phone assistance for setup and troubleshooting. Refund Processing Time: Variability in refund processing time based on payment method, leading to potential delays.
Refund Process: Straightforward mechanism for reimbursement if service doesn’t meet expectations. Post-Guarantee Limitations: Issues post 30-day period are subject to standard cancellation policies, outside the guarantee scope.


  1. Risk-Free Evaluation: The guarantee allows businesses to test the server’s performance, including processing power, memory efficiency, and bandwidth capacity, in real-world scenarios without any financial commitment.
  2. Access to Diverse Plans: The guarantee covers a wide range of Bare Metal Server plans, from the Aspire level to the CC-3000 tier, offering flexibility for businesses of various sizes and technical requirements.
  3. Comprehensive Technical Support: During the trial period, customers benefit from InMotion Hosting’s robust support system, including live chat and phone support, ensuring smooth setup and troubleshooting.
  4. Refund Process: The refund mechanism is straightforward, providing reassurance that investments are not locked in if the service does not meet expectations.


  1. Exclusion of Additional Services: The guarantee primarily covers the basic server costs. Costs associated with add-ons or customizations like advanced hardware upgrades, software licenses, or extra IP addresses are typically not refundable.
  2. Limited Time Frame: The 30-day period might be insufficient for a comprehensive assessment of long-term server performance, especially for complex deployments or applications.
  3. Refund Processing Time: Depending on the payment method, the time taken to process the refund can vary, potentially causing temporary financial inconvenience.
  4. Post-Guarantee Limitations: Any issues or dissatisfaction arising post the 30-day period fall outside the scope of this guarantee, subjecting customers to standard cancellation policies.

In conclusion, while InMotion Hosting’s 30-Day Money-Back Guarantee offers a valuable, risk-free period to evaluate Bare Metal Servers, it is crucial for businesses to understand its scope and limitations. This knowledge enables effective utilization of the trial period and ensures alignment with business hosting requirements and expectations.

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